NHTSA recall 24V368000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V368000 |
| Manufacturer's number | 24S35 |
| Manufacturer | Ford Motor Company |
| Reported | 2024-05-24 |
| Owners notified | 2024-10-23 |
| Component | BACK OVER PREVENTION:DISPLAY FUNCTION |
| Units potentially affected | 109283 |
| Part numbers | LC5Tâ14G371-***, MC5Tâ14G371-*** |
| Report | Quarterly report 7, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-22 |
| Vehicles in the campaign | 109283 |
| Reported remedied | 95993 (87%) |
| Reported unreachable | 708 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2024 Lincoln Aviator vehicles. The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted.
What can happen
A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner notification letters were mailed on October 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S35.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2020 LINCOLN AVIATOR | Built 2018-10-19 to 2024-04-25. |
|---|---|
| 2021 LINCOLN AVIATOR | Built 2018-10-19 to 2024-04-25. |
| 2022 LINCOLN AVIATOR | Built 2018-10-19 to 2024-04-25. |
| 2023 LINCOLN AVIATOR | Built 2018-10-19 to 2024-04-25. |
| 2024 LINCOLN AVIATOR | Built 2018-10-19 to 2024-04-25. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 25N17 | 2026-03-27. Other. Advance Notice â Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation |
|---|---|
| 23B49 | 2023-09-07. Service bulletin. Certain 2021 - 2023 Model Year Aviator Vehicles Equipped With SYNC - Reprogram Accessory Protocol Interface Module |
| SSM 51338 | 2023-03-04. Service bulletin. Some 2020-2023 Aviator vehicles may exhibit a concern where the center display screen will not shift to night mode or has lines on the center display screen with multi color or rainbow hue. This may be due to accessory protocol interface module (APIM) software. To correct the condition, run the APIM-SYNC Module (APIM) Standard Programming application using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51248 | 2023-01-05. Service bulletin. Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51169 | 2022-11-29. Service bulletin. Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a concern where the EV power flow does not display in the center display screen. This may be due to accessory protocol interface module (APIM) software. To correct the condition, run the APIM-SYNC Module (APIM) Standard Programming application using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 22-2254 | 2022-07-01. Service bulletin. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. |
| SSM 49756 | 2021-05-03. Service bulletin. Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid. |
| SSM 49409 | 2021-01-05. Service bulletin. Some 2020-2021 Aviator vehicles equipped with a 360 degree view camera system and built on or before 07-Dec-2020 may exhibit an intermittent blank or blue screen when placed into reverse but return to normal when placed into drive. This condition may be more noticeable during cool or colder temperatures. To correct the condition, reprogram the image processing module B (IPMB) using the latest software version of the appropriate Ford scan tool. For claiming, use causal part 19H405 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 20-2301 | 2020-10-01. Service bulletin. Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.