NHTSA recall 18V620000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 18V620000 |
| Manufacturer's number | SR-18-007 |
| Manufacturer | Mitsubishi Motors North America, Inc. |
| Reported | 2018-09-14 |
| Owners notified | 2018-10-16 |
| Component | FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION; ELECTRICAL SYSTEM:SOFTWARE |
| Units potentially affected | 9166 |
| Report | Quarterly report 6, for 2020 quarter 1 |
|---|---|
| Filed with NHTSA | 2020-04-23 |
| Vehicles in the campaign | 9166 |
| Reported remedied | 8259 (90%) |
| Reported unreachable | 140 |
| Reported removed | 9 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
What can happen
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
The remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2018 MITSUBISHI ECLIPSE CROSS | Built 2017-12-26 to 2018-06-21. |
|---|---|
| 2019 MITSUBISHI ECLIPSE CROSS | Built 2017-12-26 to 2018-06-21. |
| 2017 MITSUBISHI OUTLANDER | Built 2016-08-01 to 2018-06-13. |
| 2018 MITSUBISHI OUTLANDER | |
| 2018 MITSUBISHI OUTLANDER PHEV | Built 2017-11-13 to 2018-06-25. Listed as a series or trim of this model. |
| 2018 MITSUBISHI OUTLANDER SPORT |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB-22-42A-001 | 2022-04-08. Service bulletin. This Technical Service Bulletin was sent to dealers informing them if customers report a condition where the Driver's Side Window Switch becomes inoperable during certain conditions when using the one touch function to open/close the window to replace the switch with a new countermeasure part. |
|---|---|
| TSB1954013 | 2019-06-24. Service bulletin. This is a Technical Service Bulletin sent to dealers. this bulletin instructs dealers to use a software update that is now available, for the Smartphone Link Display Audio built by JVC Kenwood. The update resolves several issues, including: audio-related concerns, language translation error on the display in French, MPG (miles per gallon) displayed on screen instead of "fuel consumption," and EV charge cost history is occasionally erased when power switch is turned On or Off. This bulletin supersedes TSB-18-54-004, issued June, 2018 to add additional affected vehicles and to restate the importance of updating each vehicle with the correct vehicle specific software file. |
| TSB1937003 | 2019-06-24. Service bulletin. This is a Technical Service Bulletin sent to dealers. This bulletin instructs dealers to reprogram the Electronic Power Steering ECU (EPS-ECU) with updated software to correct a coding issue. This coding issue may occur due to the supplier improperly programming the EPS-ECU. |
| TSB1954001REV | 2019-04-22. Service bulletin. This is a Technical Service Bulletin sent to dealers. This bulletin instructs dealers to reprogram the BMU (for affected i-MiEV vehicles) or sub-BMU (for affected Outlander PHEV vehicles) with updated software to correct an isolation error when using the ABB quick charger. The isolation error may be detected by the charger, causing the charging process to stop approximately 2 minutes after charging has started. This bulletin supersedes TSB-19-54-001, issued February, 2019, to add i-MiEV vehicles, and instructions for reprogramming the BMU with updated software. |
| ATIN18SC001A | 2018-11-19. Service bulletin. This is an Advance Technical Information Notice sent to dealers, to inform them of a sub-BMU reprogramming Service Campaign. |
| TSB1813002REV | 2018-11-19. Service bulletin. This is a Technical Service Bulletin sent to dealers. This bulletin supersedes TSB-18-13-002, issued June, 2018. The bulletin informs dealers that updated software was release to reprogram the engine Electronic Control Unit (ECU) for certain affect vehicles. The bulletin also revises the model year, production date of affected vehicles, software, data and warranty information. |
| SC18001 | 2018-11-19. Service bulletin. This is a Service Campaign Bulletin sent to dealers. This bulletin supersedes TSB-18-54-005, issued July, 2018. The bulletin informs dealers that updated software for the sub-BMU was released to address the additional DTC P0AA9 (Leak Sensor Detection Circuit.) The bulletin also revises the production date of affected vehicles, software, data and warranty information. |
| TIN1854004REV | 2018-11-19. Service bulletin. This is a Technical Information Notice sent to dealers. The bulletin informs them the communication problem described in TIN-18-54-004 has been resolved with MEDIC Update 558, released on October 4, 2018. The update deployed the latest software database version SEW18061-02. |
| TIN1854004 | 2018-11-19. Service bulletin. This is a Technical Information Notice sent to dealers. The notice informs dealers that a communication problem may exist with the software update that was released with TSB-18-54-005, back in July 2018. Dealers are instructed to refrain from performing that software update until further notice. |
| TIN1813003 | 2018-11-19. Service bulletin. This is a Technical Information Notice sent to dealers. It informs dealers that a new Engine ECU software update (Software Part Number 1860D11603) was made available on June 7, 2018 that addresses both MFI Diagnostic Trouble Codes (DTCs) P0068 and P061A. Dealers are to perform the Engine ECU reprogramming procedure outlined in TSB-18-13-001 and TSB-18-13-002, on any new or used affected vehicles in the inventory or that visit the dealership service department. Dealers are recommended to reprogram the Engine ECU when an affected vehicle is brought in to have SR-18-007 (FCM-ECU Reprogramming) and/or SR-18-008 (ASC Hydraulic Unit ECU Reprogramming) completed. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.