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NHTSA recall 18V173000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number18V173000
Manufacturer's number365
ManufacturerMaserati North America, Inc.
Reported2018-03-14
Owners notified2018-05-18
ComponentELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
Units potentially affected9044
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2019 quarter 3
Filed with NHTSA2019-10-16
Vehicles in the campaign9044
Reported remedied8098 (89%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.

What can happen

If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.

The remedy

Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2017 MASERATI GHIBLIBuilt 2016-05-19 to 2017-07-19.
2017 MASERATI QUATTROPORTEBuilt 2016-05-19 to 2017-07-31.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
MAS002199A2020-08-24. Service bulletin. Circular Letter - Updated ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Reboot, Apple Carplay Disconnecting/Jamming and other anomalies.
MAS0021992020-06-15. Service bulletin. Circular Letter - Updated ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Reboot, Apple Carplay Disconnecting/Jamming and other anomalies.
MAS002120i2020-04-27. Service bulletin. Circular Letter - New ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Rebbot, Apple Carplay Disconnecting/Jamming and other anomalies.
MAS0014172018-02-21. Service bulletin. New software available to update the ETM Module. Updated procedure for reflashing the entertainment module with an updated software version as part of customer service campaign 351. MNA iteration of initial Maserati S.P.A announced TSB.
MAS0014172018-01-29. Service bulletin. Updated procedure for reflashing the entertainment module with an updated software version as part of customer service campaign 351.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially