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Service bulletin MAS002199

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10176339
Published by NHTSA2020-06-15
Manufacturer's numberMAS002199
Manufacturer's date2020-05-26
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Circular Letter - Updated ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Reboot, Apple Carplay Disconnecting/Jamming and other anomalies.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
MASERATI GHIBLI2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V1730002018-03-14. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
MAS0024702021-02-01. Service bulletin. Circular Letter - EVO Software update version Falco 6.4.2 reporting issues.
MAS002199A2020-08-24. Service bulletin. Circular Letter - Updated ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Reboot, Apple Carplay Disconnecting/Jamming and other anomalies.
MAS002120i2020-04-27. Service bulletin. Circular Letter - New ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Rebbot, Apple Carplay Disconnecting/Jamming and other anomalies.
MAS0014172018-02-21. Service bulletin. New software available to update the ETM Module. Updated procedure for reflashing the entertainment module with an updated software version as part of customer service campaign 351. MNA iteration of initial Maserati S.P.A announced TSB.
MAS0014172018-01-29. Service bulletin. Updated procedure for reflashing the entertainment module with an updated software version as part of customer service campaign 351.