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Service bulletin MAS002120i

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174309
Published by NHTSA2020-04-27
Manufacturer's numberMAS002120i
Manufacturer's date2020-03-26
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Circular Letter - New ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Rebbot, Apple Carplay Disconnecting/Jamming and other anomalies.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals, Software

Vehicles listed
MASERATI GHIBLI2017, 2018, 2019, 2020
MASERATI GRANTURISMO2017, 2018, 2019
MASERATI LEVANTE2017, 2018, 2019, 2020
MASERATI QUATTROPORTE2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V1730002018-03-14. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
17V1610002017-03-13. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
16V9360002016-12-28. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
MAS0024702021-02-01. Service bulletin. Circular Letter - EVO Software update version Falco 6.4.2 reporting issues.
MAS002199A2020-08-24. Service bulletin. Circular Letter - Updated ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Reboot, Apple Carplay Disconnecting/Jamming and other anomalies.
MAS0021992020-06-15. Service bulletin. Circular Letter - Updated ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Reboot, Apple Carplay Disconnecting/Jamming and other anomalies.
MAS0017372019-03-18. Service bulletin. Technical Bulletin procedure for ECM Re-Flash for service campaign #374.
MAS0014172018-02-21. Service bulletin. New software available to update the ETM Module. Updated procedure for reflashing the entertainment module with an updated software version as part of customer service campaign 351. MNA iteration of initial Maserati S.P.A announced TSB.
MAS0014172018-01-29. Service bulletin. Updated procedure for reflashing the entertainment module with an updated software version as part of customer service campaign 351.
MAS0013862017-12-14. Service bulletin. Instructions for service campaign 361 (Gateway ECU software update)
MAS0013682017-11-14. Service bulletin. Instructions for service campaign 360 (Air suspension control module software update)