NHTSA recall 16V244000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 16V244000 |
| Manufacturer | Nissan North America, Inc. |
| Reported | 2016-04-26 |
| Owners notified | 2016-06-10 |
| Component | AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION |
| Units potentially affected | 3296947 |
| Report | Quarterly report 6, for 2017 quarter 3 |
|---|---|
| Filed with NHTSA | 2017-10-30 |
| Vehicles in the campaign | 3296947 |
| Reported remedied | 2542355 (77%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
What can happen
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
The remedy
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2015 CHEVROLET CITY EXPRESS | Built 2014-09-22 to 2016-03-01. |
|---|---|
| 2016 CHEVROLET CITY EXPRESS | Built 2014-09-22 to 2016-03-01. |
| 2013 INFINITI JX35 | Built 2011-11-29 to 2013-06-14. |
| 2014 INFINITI Q50 | Built 2012-12-19 to 2016-03-30. |
| 2015 INFINITI Q50 | Built 2012-12-19 to 2016-03-30. |
| 2016 INFINITI Q50 | Built 2012-12-19 to 2016-03-30. |
| 2017 INFINITI Q50 | Built 2012-12-19 to 2016-03-30. |
| 2014 INFINITI Q50 HYBRID | Built 2012-12-10 to 2016-03-26. Listed as a series or trim of this model. |
| 2015 INFINITI Q50 HYBRID | Built 2012-12-10 to 2016-03-26. Listed as a series or trim of this model. |
| 2016 INFINITI Q50 HYBRID | Built 2012-12-10 to 2016-03-26. Listed as a series or trim of this model. |
| 2014 INFINITI QX60 | Built 2013-05-16 to 2016-04-01. |
| 2015 INFINITI QX60 | Built 2013-05-16 to 2016-04-01. |
| 2016 INFINITI QX60 | Built 2013-05-16 to 2016-04-01. |
| 2014 INFINITI QX60 HYBRID | Built 2013-07-18 to 2016-03-31. Listed as a series or trim of this model. |
| 2015 INFINITI QX60 HYBRID | Built 2013-07-18 to 2016-03-31. Listed as a series or trim of this model. |
| 2016 INFINITI QX60 HYBRID | Built 2013-07-18 to 2016-03-31. Listed as a series or trim of this model. |
| 2013 NISSAN ALTIMA | Built 2012-03-06 to 2016-04-01. |
| 2014 NISSAN ALTIMA | Built 2012-03-06 to 2016-04-01. |
| 2015 NISSAN ALTIMA | Built 2012-03-06 to 2016-04-01. |
| 2016 NISSAN ALTIMA | Built 2012-03-06 to 2016-04-01. |
| 2013 NISSAN LEAF | Built 2012-11-19 to 2016-03-23. |
| 2014 NISSAN LEAF | Built 2012-11-19 to 2016-03-23. |
| 2015 NISSAN LEAF | Built 2012-11-19 to 2016-03-23. |
| 2016 NISSAN LEAF | Built 2012-11-19 to 2016-03-23. |
| 2016 NISSAN MAXIMA | Built 2015-02-10 to 2016-04-07. |
| 2017 NISSAN MAXIMA | Built 2015-02-10 to 2016-04-07. |
| 2015 NISSAN MURANO | Built 2014-08-22 to 2016-04-01. |
| 2016 NISSAN MURANO | Built 2014-08-22 to 2016-04-01. |
| 2015 NISSAN MURANO HYBRID | Built 2014-08-22 to 2016-01-09. Listed as a series or trim of this model. |
| 2016 NISSAN MURANO HYBRID | Built 2014-08-22 to 2016-01-09. Listed as a series or trim of this model. |
| 2014 NISSAN NV200 TAXI | Built 2013-05-29 to 2016-04-06. Listed as a series or trim of this model. |
| 2015 NISSAN NV200 TAXI | Built 2013-05-29 to 2016-04-06. Listed as a series or trim of this model. |
| 2016 NISSAN NV200 TAXI | Built 2013-05-29 to 2016-04-06. Listed as a series or trim of this model. |
| 2013 NISSAN PATHFINDER | Built 2012-06-20 to 2016-04-01. |
| 2014 NISSAN PATHFINDER | Built 2012-06-20 to 2016-04-01. |
| 2015 NISSAN PATHFINDER | Built 2012-06-20 to 2016-04-01. |
| 2016 NISSAN PATHFINDER | Built 2012-06-20 to 2016-04-01. |
| 2014 NISSAN PATHFINDER HYBRID | Built 2013-07-18 to 2014-06-21. Listed as a series or trim of this model. |
| 2015 NISSAN PATHFINDER HYBRID | Built 2013-07-18 to 2014-06-21. Listed as a series or trim of this model. |
| 2014 NISSAN ROGUE | Built 2013-07-25 to 2016-04-15. |
| 2015 NISSAN ROGUE | Built 2013-07-25 to 2016-04-15. |
| 2016 NISSAN ROGUE | Built 2013-07-25 to 2016-04-15. |
| 2017 NISSAN ROGUE | Built 2013-07-25 to 2016-04-15. |
| 2013 NISSAN SENTRA | Built 2012-06-04 to 2016-04-09. |
| 2014 NISSAN SENTRA | Built 2012-06-04 to 2016-04-09. |
| 2015 NISSAN SENTRA | Built 2012-06-04 to 2016-04-09. |
| 2016 NISSAN SENTRA | Built 2012-06-04 to 2016-04-09. |
| 2013 NISSAN redundant NV200 | Built 2012-08-07 to 2016-04-06. |
| 2014 NISSAN redundant NV200 | Built 2012-08-07 to 2016-04-06. |
| 2015 NISSAN redundant NV200 | Built 2012-08-07 to 2016-04-06. |
| 2016 NISSAN redundant NV200 | Built 2012-08-07 to 2016-04-06. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as EA15004
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| EA15004 | Engineering analysis, opened 2015-08-31, closed 2017-05-02. Occupant Classification System Failure. AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS; AIR BAGS:ON-OFF SWITCH ASSEMBLY; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| NTB19-071D | 2024-10-22. Service bulletin. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page) |
|---|---|
| ITB19-024D | 2024-10-22. Service bulletin. DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D |
| NTB19-071C | 2023-04-10. Service bulletin. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| NTB19-071B | 2022-06-03. Service bulletin. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB19-024B | 2022-05-20. Service bulletin. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| PIE0686B | 2022-05-18. Service bulletin. This engineering information (EI) closure ends the need for further information from the field in regards to a Airbag Warning Telltale “Flashing” or “On” Passenger Airbag “Off” Status Indicator Telltale illuminated when someone is seated in the front passenger seat. |
| PIE0686A | 2022-04-05. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Airbag Warning Telltale “Flashing” or “On” Passenger Airbag “Off” Status Indicator Telltale illuminated when someone is seated in the front passenger seat. |
| PIE0686 | 2022-04-02. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Airbag Warning Telltale “Flashing” or “On” Passenger Airbag “Off” Status Indicator Telltale illuminated when someone is seated in the front passenger seat. |
| PC837 - R1722 Ca | 2021-10-07. Service bulletin. R1722 Driver Airbag Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (R1722). If the VIN displays QA campaign ID PC837, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the recall remedy was performed and documented in accordance with INFINITI’s quality standards. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED PROCEDURE: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC837. 2. Retailers should complete this action on both retailed vehicles and previously owned vehicles within retailer inventory. • Retailers should follow all stop sale and do not drive, loan, sell, or trade instructions for campaigns. 3. Retailers will need to file the appropriate claim using applicable Op Code information in the repair procedure attached to this announcement to close the campaign. NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty Parts Return Website located at NNAnet.com for notifications. |
| PC835 - R1606 Ca | 2021-10-07. Service bulletin. R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (R1606). If the VIN displays QA campaign ID PC835, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the recall remedy was performed and documented in accordance with INFINITI’s quality standards. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED PROCEDURE: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC835. 2. Retailers should complete this action on both retailed vehicles and previously owned vehicles within retailer inventory. • Retailers should follow all stop sale and do not drive, loan, sell, or trade instructions for campaigns. 3. Retailers will need to file the appropriate claim using applicable Op Code information in the repair procedure attached to this announcement to close the campaign. NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty Parts Return Website located at NNAnet.com for notifications. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.