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Service bulletin NTB19-071C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10234044
Published by NHTSA2023-04-10
Manufacturer's numberNTB19-071C
Manufacturer's date2023-03-09
NHTSA componentSEATS; AIR BAGS

NHTSA's summary

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Seats

Trouble codes named

B00A0

Vehicles listed
NISSAN ALTIMA2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN ARMADA2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN CUBE2009, 2010, 2011, 2012, 2013, 2014
NISSAN FRONTIER2022, 2023
NISSAN JUKE2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN KICKS2018, 2019, 2020, 2021, 2022, 2023
NISSAN LEAF2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN MAXIMA2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN MURANO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN MURANO HYBRID2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NV2002013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
NISSAN NV200 TAXI2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
NISSAN NV200 TAXI2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN PATHFINDER2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
NISSAN PATHFINDER2022, 2023
NISSAN PATHFINDER HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
NISSAN QUEST2011, 2012, 2013, 2014, 2015, 2016, 2017
NISSAN ROGUE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN ROGUE HYBRID2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
NISSAN ROGUE SPORT2017, 2018, 2019, 2020, 2021, 2022
NISSAN SENTRA2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN TITAN2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN TITAN XD2016 (the catalog's model; the bulletin names a series or trim of it)
NISSAN TITAN XD2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
NISSAN VERSA2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
NISSAN VERSA NOTE2014, 2015, 2016, 2017, 2018, 2019
NISSAN redundant ALTIMA2022 to 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20261842026-04-09. Airbag
26V2300002026-04-09. AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
24V5800002024-08-05. AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
20241352024-02-28. Seats And Restraints
20241292024-02-27. Airbag
24V1540002024-02-27. AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
20233072023-05-26. Seats And Restraints
20232232023-04-14. Seats And Restraints
23V2680002023-04-13. SEATS:CRITICAL FASTENERS
20224982022-09-02. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NTB10-073B2026-05-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN 2009-2010 CUBE; PASSENGER SIDE CURTAIN AIR BAG CAMPAIGN ID # P0335 is no longer active. · Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P0335. · Discard all previous versions of NTB10-073.
NTB19-071D2024-10-22. Service bulletin. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
NTB24-0412024-08-16. Service bulletin. ***** Campaign Summary ***** Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a Voluntary Safety Recall Campaign on seven (7) specific 2021 and 2024 Nissan Titan vehicles identified in Service Comm and DBS National Service History. Due to a supplier issue that has since been corrected, the Airbag Control Unit (ACU) baseplate in affected vehicles is missing a spacer that prevents interference between the ACU baseplate fastener end and the vehicle’s floor pan. As a result, the fastener may become loose due to potential floor pan interference. If the fastener becomes loose, the ACU will no longer be secure which could possibly result in a delayed inflation or non-deployment of the airbag; increasing the risk of injury in the event of a crash. Dealers will replace the Airbag Control Unit. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service history – Open Campaign I.D. PD120 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory subject to this recall campaign until after the vehicle has been remedied. 3. Dealers should use NTB24-041 to remedy any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle.
NTB24-0412024-08-16. Service bulletin. VOLUNTARY SAFETY RECALL CAMPAIGN 2021 AND 2024 TITAN/TITAN XD; AIR BAG DIAGNOSIS SENSOR UNIT Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2021 and 2024 Titan and Titan XD vehicles to replace the air bag diagnosis sensor unit. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PD120 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
NTB23-033A2024-07-29. Service bulletin. VOLUNTARY SAFETY RECALL CAMPAIGN 2022-2023 PATHFINDER AND 2021-2023 ROGUE; DRIVER’S SEAT RAIL INSPECTION INTRODUCTION Nissan is conducting this voluntary safety recall campaign on certain specific model year 2022-2023 Pathfinder and 2021-2023 Rogue vehicles to inspect, and if necessary, replace the Driver’s Seat Rail. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification numbers PC966 and PC980 to this campaign. The applicable number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
NTB23-0332024-07-29. Service bulletin. REVISION 3 Please discard earlier versions of this bulletin. The announcement from June 8, 2023 has been revised to include the following: • The restriction on parts for this campaign will be removed and dealers will be able to order parts via normal process beginning July 30, 2024 • Parts on order in DBS will be fulfilled
PC987 2023 Rogue2023-10-06. Service bulletin. Seat Frame Weld *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to inspect, and if necessary replace the seat frame assembly on certain specific 2023 Nissan Rogue and 2023-2024 Pathfinder vehicles identified in Service Comm and National Service History. The lower front seat cushion with 8-way power control may feel loose or emit a noise when seat cushion is adjusted to upward position using tilt feature. Please follow the attached instructions to remedy any vehicles affected by this dealer inventory quality action. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC987 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Parts for this quality action are on restriction and can be ordered through DBS. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Dealer Responsibility ***** It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign ID for the inspection status on each affected vehicle currently in new vehicle inventory.
PC977 2020-20232023-09-09. Service bulletin. Airbag Control Unit Reprogram Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain specific MY2020-2023 Nissan Titan vehicles identified in Service Comm and National Service History – Open Campaigns to improve performance in certain airbag deployment scenarios. Dealers will inspect, and if necessary, reprogram the Airbag Control Unit. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC977 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the reprogram is available. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
NTB23-0662023-09-09. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2020-2023 TITAN; AIR BAG CONTROL UNIT REPROGRAM INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2020-2023 Titan vehicles to reprogram the Air Bag Control Unit. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC977 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.
PC968 2022 Pathf2023-06-29. Service bulletin. EZ Flex Seat Owner’s Manual Supplement Voluntary Service Campaign *****Dealer Announcement***** Nissan is providing owners of approximately 67,546 2022 Nissan Pathfinder vehicles with a supplemental Owner’s Manual addendum. The 2022 Pathfinder Owner’s Manual instructions for the 2nd row seat does not indicate that the one-touch seat release function may operate while driving the vehicle. Customers will be asked to place the supplement, which addresses the functionality of the one-touch seat release on the 2nd row seat while driving, inside the Owner’s Manual that came with their vehicle. *****What Dealers Should Do***** 1. Verify if new vehicles in their inventory are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC968. • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to NPSB 15-460 for additional information • SERVICE COMM will only be active for vehicles in dealer new vehicle inventory. 2. If a dealer receives a supplemental Owner’s Manual addendum for a vehicle they have retailed, currently have in their new vehicle or pre-owned inventory, or a Nissan Rental Car (NRC), the dealer should either forward the owner’s manual supplement to the current owner or add the supplement to the Owner’s Manual in the glove box of any affected vehicle they currently control. 3. Customers receiving this Owner’s Manual supplement have been advised to place it inside the Owner’s Manual that came with their vehicle.