NHTSA recall 15V778000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V778000 |
| Manufacturer | Isuzu Technical Center of America, Inc. |
| Reported | 2015-11-20 |
| Owners notified | 2016-01-18 |
| Component | EQUIPMENT |
| Units potentially affected | 25209 |
| Report | Quarterly report 6, for 2017 quarter 2 |
|---|---|
| Filed with NHTSA | 2017-07-26 |
| Vehicles in the campaign | 25209 |
| Reported remedied | 12782 (50%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that may not properly discharge when the lever is pressed.
What can happen
In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.
The remedy
Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2012 ISUZU NPR | Built 2011-11-24 to 2015-08-27. |
|---|---|
| 2013 ISUZU NPR | Built 2011-11-24 to 2015-08-27. |
| 2014 ISUZU NPR | Built 2011-11-24 to 2015-08-27. |
| 2015 ISUZU NPR | Built 2011-11-24 to 2015-08-27. |
| 2016 ISUZU NPR | Built 2011-11-24 to 2015-08-27. |
| 2012 ISUZU NPR HD | Built 2011-11-24 to 2015-08-27. |
| 2013 ISUZU NPR HD | Built 2011-11-24 to 2015-08-27. |
| 2014 ISUZU NPR HD | Built 2011-11-24 to 2015-08-27. |
| 2015 ISUZU NPR HD | Built 2011-11-24 to 2015-08-27. |
| 2016 ISUZU NPR HD | Built 2011-11-24 to 2015-08-27. |
| 2012 ISUZU NPR XD | Built 2011-11-24 to 2015-07-24. |
| 2013 ISUZU NPR XD | Built 2011-11-24 to 2015-07-24. |
| 2014 ISUZU NPR XD | Built 2011-11-24 to 2015-07-24. |
| 2015 ISUZU NPR XD | Built 2011-11-24 to 2015-07-24. |
| 2012 ISUZU NQR | Built 2011-11-24 to 2015-07-24. |
| 2013 ISUZU NQR | Built 2011-11-24 to 2015-07-24. |
| 2014 ISUZU NQR | Built 2011-11-24 to 2015-07-24. |
| 2015 ISUZU NQR | Built 2011-11-24 to 2015-07-24. |
| 2012 ISUZU NRR | Built 2011-11-24 to 2015-07-24. |
| 2013 ISUZU NRR | Built 2011-11-24 to 2015-07-24. |
| 2014 ISUZU NRR | Built 2011-11-24 to 2015-07-24. |
| 2015 ISUZU NRR | Built 2011-11-24 to 2015-07-24. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| WB23-X-001 | 2023-11-06. Service bulletin. This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty. |
|---|---|
| WB13-X-001B | 2022-08-30. Service bulletin. Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form |
| WB13-X-001A | 2022-08-30. Service bulletin. Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. |
| IB09-X-004C | 2022-08-02. Service bulletin. The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference. |
| IB09-X-002B | 2022-08-02. Service bulletin. The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex. |
| IB21X003 | 2022-01-06. Service bulletin. Isuzu Commercial Truck of America, Inc. is proud to introduce the redesigned Isuzu Vehicle Health Report (VHR) program. Beginning October 2021, Isuzu dealers are able to access, through www.isuzutruckservice.com, all of the Isuzu Vehicle Health Report Data (MMU Data) associated with 2011MY and newer vehicles serviced by their dealership in a new, user friendly VHR. Look for the VHR tab after you log in. n contrast to the previous design, the new VHR exists in a central database easily accessed by dealership personnel at any time from any PC with internet access. Users will be able to quickly select vehicles by entering a VIN (partial or all 17 digits) or select from a list of the VINs most recently downloaded by their dealership to create a VHR. |
| IB10X004L | 2021-09-27. Service bulletin. In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU |
| IB17J001 | 2021-03-08. Service bulletin. Understanding drive belt noise. |
| IB08-X-002 | 2020-08-24. Service bulletin. ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGULATED POLLUTANTS. AS A RESULT THESE VEHICLES HAVE BEEN APPROVED AS "CERTIFIED CLEAN IDLE" AND ARE "EXEMPT" FROM THE ENGINE SHUTDOWN SYSTEM (ESS) REQUIREMNET PURSUANT OT SECTION 1956.8 OF TITLE 13, CALIFORNIA CODE OF REGULATIONS. AS REQUIRED BY THE ESS REGULATION, FOR "CERTIFICED CLEAN IDLE" VEHICLES, ISUZU HAS INTRODUCED A TAMPER RESISTANCE "CERTIFIED CLEAN IDLE" LABEL LOCATED ON THE DRIVER'S SIDE DOOR PANEL. IT IS IMPORTANT THAT THIS LABEL REMAIN, PERMANENTLY, ON THE VEHICLE TO IDENTIFY IT AS "CERTIFIED CLEAN IDLE." CARB REQUIRES THIS LABEL AS EVIDENCE THAT, AT HTE TIME OF MANUFACTURE, THE ENGINE INSTALLED MET THE APPLICABLE EMISSION STANDARDS. SHOULD THE LABEL BE FOUND MISSING OR DAMGED DURING AN INSPECTION, A CITATION AND PENALTIES MAY BE ISSUED. IF THE VEHICLE IS OPERATED IN CALIFORNIA WITH A DAMAGED OR MISSING CLEAN IDLE LABEL, ISUZU RECOMMENDS VEHICLE OPERATORS FOLLOW THE 5 MINUTE ESS REQUIREMENT BY MANUALLY TURNING OFF THE ENGINE. FOLLOWING THIS ESS REQUIREMNET WILL KEEP THE VEHICLE OPERATION COMPLIANT UNTIL A REPLACEMENT LABEL CAN BE INSTALLED. "CLEAN AIR IDLE" LABELS ARE PRINTED WITH A SERIAL NUMBER AND REGISTERED TO AN INDIVIDUAL VIN. AS A RESULT, A REPLACEMNET LABEL WILL ALSO INCLUDE A NEW SERIAL NUMBER WHICH MUST BE REGISTERED TO THE VEHICLE'S VIN BY THE MANUFACTURER. THE BELOW INFORMATION IS PROVIDED TO ASSIT IN ACQUIRING, REPLACING AND REGISTERING A REPLACEMENT LABEL. |
| SWI7.5-129 | 2016-11-29. Service bulletin. ISUZU NPR XD WALKRAMP |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.