Service bulletin WB23-X-001
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10244941 |
| Published by NHTSA | 2023-11-06 |
| Manufacturer's number | WB23-X-001 |
| Manufacturer's date | 2023-10-11 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Labels and manuals
| ISUZU CHEVROLET LCF 3500HG | 2023 to 2024 |
|---|---|
| ISUZU CHEVROLET LCF 4500HG | 2023 to 2024 |
| ISUZU CHEVROLET LCF 5500HG | 2024 |
| ISUZU CHEVROLET LCF 5500XG | 2024 |
| ISUZU F-SERIES | 2018 to 2024 |
| ISUZU FTR | 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| ISUZU FVR | 2022, 2023, 2024 |
| ISUZU N-SERIES | 2012 to 2024 |
| ISUZU NPR | 2012 to 2015 |
| ISUZU NPR | 2016, 2017, 2018, 2019, 2020 |
| ISUZU NPR HD | 2012 to 2015 |
| ISUZU NPR HD | 2016, 2017, 2018, 2019, 2020 |
| ISUZU NPR XD | 2012 to 2015 |
| ISUZU NPR XD | 2016, 2017, 2018, 2019, 2020 |
| ISUZU NQR | 2012 to 2015 |
| ISUZU NQR | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| ISUZU NRQ | 2022 |
| ISUZU NRR | 2012 to 2015 |
| ISUZU NRR | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| ISUZU REACH | 2012 to 2015 |
| ISUZU REACH | 2016, 2017, 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 19V428000 | 2019-06-11. EQUIPMENT |
|---|---|
| 17V726000 | 2017-11-14. EQUIPMENT |
| 16V105000 | 2016-02-24. EQUIPMENT:OTHER:LABELS |
| 15V778000 | 2015-11-20. EQUIPMENT |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| WB23-X-001A | 2023-12-05. Service bulletin. THIS BULLETIN PROVIDES INFORMATION WITH REGARDS TO THE ISUZU COMMERCIAL VEHICLE (CV) SERVICE POLICIES AND PROCEDURES MANUAL (SPPM). THE ISUZU CV SPPM (SECTIONS 2.15 AND 2.16) PROVIDES DETAILED PROCEDURES RELATED TO VEHICLE STORAGE UP TO AND BEYOND 30 DAYS. PERFORMING THESE REQUIRED PROCEDURES AT THE SPECIFIED INTERVALS WILL PROPERLY MAINTAIN VEHICLES UNTIL THEY ARE RETAILED. FAILURE TO FOLLOW THE PROCEDURES OUTLINED MAY RESULT IN REPAIRS AND ADDITIONAL COSTS THAT COULD HAVE BEEN AVOIDED. WE ARE PROVIDING DEALERS WITH THIS BRIEF OVERVIEW OF THE RECOMMENDED PROCEDURES AS A REMINDER TO MAINTAIN OLDER INVENTORY. FAILURES RESULTING FROM IMPROPER, OR LACK OF, STORAGE PROCEDURES ARE NOT COVERED UNDER THE VEHICLE FACTORY WARRANTY. |
|---|---|
| IB22-X-001B | 2023-07-05. Service bulletin. Product teams continually seek valuable information for product quality and engineering improvements. For the 2023-2024 model years F-Series, Isuzu Commercial Truck of America, Inc. (Isuzu) will be strictly monitoring complete vehicle performance and reliability. Prior to repairing any 2023MY-2024MY Isuzu F-Series, dealers are asked to call the Isuzu CV Technical Assistance Center (TAC) to provide detailed failure and diagnostic information and to confirm the proposed repair method. When the dealer closes the TAC case, any necessary claim authorization or submission direction will be provided. |
| CB23H001 | 2023-02-03. Service bulletin. Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in certain 2022-2023MY Isuzu N-Series Diesel Vehicles produced after 7/26/2021 with RPO Code EM2 or EL5 (200" or 212" respectively) Wheelbase Factory Modifications. When the subject vehicles were modified to extend the frame, the Anti-lock Brake System (ABS) module was not recalibrated to account for the different inputs from the vehicle resulting from the stretched frame. Therefore, when driving in a curve, the Electronic Stability Control (ESC) system, working together with the ABS, may react prematurely or be delayed in reacting, therefore increasing the risk of a crash. If the vehicle is equipped with the optional Advanced Driver Assistance System (ADAS), the ADAS camera was also not recalibrated to account for the different inputs from the vehicle resulting from the stretched frame. Therefore, when driving in a curve with the optional ADAS system activated, the Automatic Emergency Braking System (AEBS) and its accompanying warning light may be delayed in reacting and illuminating, also increasing the risk of a crash. |
| IB21-X-002A | 2023-02-03. Service bulletin. The information below is provided to help technicians better understand common vehicle operations that may be incorrectly perceived as an issue. Additionally, diagnostic scan tool connection requirements are outlined for easier technician diagnosis. |
| IB22-X-001A | 2022-12-05. Service bulletin. Important: This service bulletin is not applicable to Isuzu Commercial Truck of Canada dealers. Product teams continually seek valuable information for product quality and engineering improvements. For the 2022-2023 model years F-Series, Isuzu Commercial Truck of America, Inc. (Isuzu) will be strictly monitoring complete vehicle performance and reliability. Prior to repairing any 2022MY-2023MY Isuzu F-Series, dealers are asked to call the Isuzu CV Technical Assistance Center (TAC) to provide detailed failure and diagnostic information and to confirm the proposed repair method. When the dealer closes the TAC case, any necessary claim authorization or submission direction will be provided. |
| WB13-X-001B | 2022-08-30. Service bulletin. Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form |
| WB13-X-001A | 2022-08-30. Service bulletin. Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. |
| IB09-X-004C | 2022-08-02. Service bulletin. The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference. |
| IB09-X-002B | 2022-08-02. Service bulletin. The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex. |
| WB13X002F | 2022-06-04. Service bulletin. Isuzu is providing this bulletin to outline Isuzu's policy and procedures for Isuzu vehicles with Tire Warranty Coverage. Tire Warranty, Policy, Procedure, and Claim Submission are the categories in this bulletin. |