NHTSA recall 14V157000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published by	NHTSA (United States)
Campaign number	14V157000
Manufacturer's number	J037
Manufacturer	Jaguar Land Rover North America, LLC
Reported	2014-03-31
Owners notified	2014-05-05
Component	SUSPENSION:REAR
Units potentially affected	297

Remedy progress the manufacturer reported
Report	Quarterly report 6, for 2015 quarter 3
Filed with NHTSA	2015-10-26
Vehicles in the campaign	297
Reported remedied	285 (95%)
Reported unreachable	4
Reported removed	0

These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.

What can happen

If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.

The remedy

Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2013 JAGUAR XF	Built 2012-11-01 to 2014-01-31.
2014 JAGUAR XF	Built 2012-11-01 to 2014-01-31.
2013 JAGUAR XJ	Built 2012-11-01 to 2014-01-31.
2014 JAGUAR XJ	Built 2012-11-01 to 2014-01-31.
2013 JAGUAR XK	Built 2012-11-01 to 2014-01-31.
2014 JAGUAR XK	Built 2012-11-01 to 2014-01-31.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
J037NAS1	2022-07-25. Service bulletin. Rear Sub-Frame Toe Link Nut and Washer Replacement.
6187USA	2022-06-27. Service bulletin. A limited number of 2013 model year XJ vehicles have been manufactured away from process and the engine bay harness may come into contact with the right-hand suspension tower.
JTB00438NAS2	2018-07-16. Service bulletin. The Air Suspension system warning light may be illuminated and the air suspension system may be inactive.
SSM73660	2018-01-29. Service bulletin. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
JA17TE-09	2018-01-22. Service bulletin. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM73660	2018-01-22. Service bulletin. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
K207 UPS7513-2BN	2017-04-19. Service bulletin. "SITUATION: A SMALL NUMBER OF 2014 MODEL YEAR JAGUAR XJR VEHICLES REQUIRE AN UPGRADE TO THE REAR SUSPENSION SYSTEM TO ALIGN WITH CURRENT PRODUCTION SPECIFICATIONS. A REVISED DESIGN REAR SUSPENSION TOE LINK NUT WITH INTEGRAL WASHER WILL BE INSTALLED AND, IF NECESSARY, THE CURRENTLY FITTED 17-MM REAR STABILIZER MUST BE REPLACED WITH AN 18- MM REAR STABILIZER BAR. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
6-217NAS	2017-04-18. Service bulletin. A LIMITED NUMBER OF 2014 MODEL YEAR JAGUAR XJR VEHICLES REQUIRE AN UPGRADE TO THE REAR SUSPENSION SYSTEM TO ALIGN WITH CURRENT PRODUCTION SPECIFICATIONS. A REVISED DESIGN REAR SUSPENSION TOE LINK NUT WITH INTEGRAL WASHER WILL BE INSTALLED AND, IF NECESSARY, THE CURRENTLY FITTED 17-MM REAR STABILIZER MUST BE REPLACED WITH AN 18-MM REAR STABILIZER BAR."
SSM45614	2017-04-07. Service bulletin. "RE-ISSUED DEC 2015 ISSUE: ENGINEERING IS INVESTIGATING REPORTS OF XJ (X351) RIDE HEIGHT SENSORS NOT OPERATING CORRECTLY. CAUSE: THE AIR SUSPENSION AND ACTIVE DYNAMICS MODULES INCLUDE CHECKS OF THE HEIGHT SENSORS DURING VEHICLE USAGE. IF THERE IS A FAULT WITH THE HEIGHT SENSOR, WIRING HARNESS, OR CONNECTOR, THEN A DTC WILL BE STORED. THE AFFECTED RIDE HEIGHT SENSOR PART NUMBERS ARE C2D6859, C2D16582, C2D6857, C2D16580, C2D6858, AND C2D16581."
SSM68558	2017-03-31. Service bulletin. "ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR SUSPENSION. CAUSE: JAGUAR HAS RECEIVED WARRANTY CLAIMS FOR REAR SHOCK ABSORBER REPLACEMENT DUE TO NOISE. INVESTIGATION HAS REVEALED NO FAULT FOUND WITH THE SHOCK ABSORBER, AND MAY BE CAUSED BY OTHER COMPONENTS ON THE VEHICLE."

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.