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Service bulletin SSM68558

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096770
Published by NHTSA2017-03-31
Manufacturer's numberSSM68558
Manufacturer's date2015-09-03
NHTSA componentSUSPENSION; SUSPENSION:REAR:SHOCK ABSORBER

NHTSA's summary

"ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR SUSPENSION. CAUSE: JAGUAR HAS RECEIVED WARRANTY CLAIMS FOR REAR SHOCK ABSORBER REPLACEMENT DUE TO NOISE. INVESTIGATION HAS REVEALED NO FAULT FOUND WITH THE SHOCK ABSORBER, AND MAY BE CAUSED BY OTHER COMPONENTS ON THE VEHICLE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension, Shocks and struts

Vehicles listed
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.