NHTSA recall 11V380000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 11V380000 |
| Manufacturer's number | E038R |
| Manufacturer | PACCAR INCORPORATED |
| Reported | 2011-07-21 |
| Owners notified | 2011-08-22 |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Units potentially affected | 211 |
What is wrong
PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T660, T700, AND T800 VEHICLES MANUFACTURED FROM APRIL 19, 2010, THROUGH MAY 13, 2011, AND MODEL YEAR 2008, 2010, AND 2011 PETERBILT 365, 367, 384, 386, 387, 388 AND 587 VEHICLES MANUFACTURED FROM APRIL 20, 2010, THROUGH JUNE 11, 2011, AND EQUIPPED WITH PACCAR MX ENGINES AND EATON ULTRASHIFT DM OR ALLISON AUTOMATIC TRANSMISSIONS (WITHOUT AUTO-NEUTRAL). THE FAST IDLE CONTROL MAY BE ACTIVATED BY THE OPERATOR WHILE THE TRANSMISSION IS IN GEAR.
What can happen
IF THE FAST IDLE CONTROL FUNCTION IS ENGAGED WITH THE TRANSMISSION IN GEAR, THE VEHICLE COULD UNEXPECTEDLY ACCELERATE AND OVERRIDE THE PARKING BRAKE AND , CREATING A RISK OF A CRASH AND DAMAGE TO OTHER VEHICLES OR PROPERTY AND THE POTENTIAL FOR INJURY TO NEARBY PEDESTRIANS.
The remedy
KENWORTH AND PETERBILT DEALERS WILL UPDATE THE ENGINE SOFTWARE FOR THE AFFECTED CHASSIS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
Notes
KENWORTH AND PETERBILT SAFETY RECALL NO. E038R.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
| 2011 KENWORTH T660 | Built 2010-04-19 to 2011-05-13. |
|---|---|
| 2012 KENWORTH T660 | Built 2010-04-19 to 2011-05-13. |
| 2011 KENWORTH T700 | Built 2010-04-19 to 2011-05-13. |
| 2012 KENWORTH T700 | Built 2010-04-19 to 2011-05-13. |
| 2011 KENWORTH T800 | Built 2010-04-19 to 2011-05-13. |
| 2012 KENWORTH T800 | Built 2010-04-19 to 2011-05-13. |
| 2008 PETERBILT 365 | Built 2010-04-20 to 2011-06-11. |
| 2010 PETERBILT 365 | Built 2010-04-20 to 2011-06-11. |
| 2011 PETERBILT 365 | Built 2010-04-20 to 2011-06-11. |
| 2008 PETERBILT 367 | Built 2010-04-20 to 2011-06-11. |
| 2010 PETERBILT 367 | Built 2010-04-20 to 2011-06-11. |
| 2011 PETERBILT 367 | Built 2010-04-20 to 2011-06-11. |
| 2008 PETERBILT 384 | Built 2010-04-20 to 2011-06-11. |
| 2010 PETERBILT 384 | Built 2010-04-20 to 2011-06-11. |
| 2011 PETERBILT 384 | Built 2010-04-20 to 2011-06-11. |
| 2008 PETERBILT 386 | Built 2010-04-20 to 2011-06-11. |
| 2010 PETERBILT 386 | Built 2010-04-20 to 2011-06-11. |
| 2011 PETERBILT 386 | Built 2010-04-20 to 2011-06-11. |
| 2008 PETERBILT 387 | Built 2010-04-20 to 2011-06-11. |
| 2010 PETERBILT 387 | Built 2010-04-20 to 2011-06-11. |
| 2011 PETERBILT 387 | Built 2010-04-20 to 2011-06-11. |
| 2008 PETERBILT 388 | Built 2010-04-20 to 2011-06-11. |
| 2010 PETERBILT 388 | Built 2010-04-20 to 2011-06-11. |
| 2011 PETERBILT 388 | Built 2010-04-20 to 2011-06-11. |
| 2008 PETERBILT 587 | Built 2010-04-20 to 2011-06-11. |
| 2010 PETERBILT 587 | Built 2010-04-20 to 2011-06-11. |
| 2011 PETERBILT 587 | Built 2010-04-20 to 2011-06-11. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 03-071 | 2020-01-04. Service bulletin. Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures. |
|---|---|
| 13-049 | 2019-03-18. Service bulletin. Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version. |
| RN-11112 | 2012-02-27. Service bulletin. PETERBILT TRUCK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON CERTAIN TRUCKS, WITH SMARTNAV SYSTEM INSTALLED, A NEW SOFTWARE IMPROVEMENTS HAS BEEN PROVIDED. *PE |
| SB-E-043 | 2012-01-07. Service bulletin. PETERBILT TRUCK: SOFTWARE UPDATE FOR ENGINE CONTROL UNIT (ECU) AND AFTERTREATMENT CONTROL UNIT IS AVAILABLE FOR CERTAIN VEHICLES THAT ARE ELIGIBLE. *PE |
| RN-810-1 | 2011-01-06. Service bulletin. PETERBUILT SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN VEHICLES BUILT BETWEEN 12/4/09-8/17/10 WERE MANUFACTURED WITH DEFECTIVE INTRUMENTATION SOFTWARE. THE SOFTWARE DEFECT MAY INTERMITTENTLY RESULT IN AN ODOMETER THAT DOES NOT ADVANCE WHILE THE VEHICLE TRAVELS. NEW SOFTWARE WILL BE INSTALLED TO CORRECT THIS CONDITION. NO MODELS WERE LISTED. CSC LETTER WAS RECEIVED. *PE |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.