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Service bulletin RN-810-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10034709
Published by NHTSA2011-01-06
Manufacturer's numberRN-810-1
Manufacturer's date2010-10-22
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

PETERBUILT SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN VEHICLES BUILT BETWEEN 12/4/09-8/17/10 WERE MANUFACTURED WITH DEFECTIVE INTRUMENTATION SOFTWARE. THE SOFTWARE DEFECT MAY INTERMITTENTLY RESULT IN AN ODOMETER THAT DOES NOT ADVANCE WHILE THE VEHICLE TRAVELS. NEW SOFTWARE WILL BE INSTALLED TO CORRECT THIS CONDITION. NO MODELS WERE LISTED. CSC LETTER WAS RECEIVED. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Instrument cluster, Software

Vehicles listed
PETERBILT 3202009, 2010
PETERBILT 3252010
PETERBILT 3302009, 2010
PETERBILT 3352009, 2010
PETERBILT 3372010
PETERBILT 3402009, 2010
PETERBILT 3482010
PETERBILT 3572009
PETERBILT 3652009, 2010
PETERBILT 3672009, 2010
PETERBILT 3782009
PETERBILT 3792009
PETERBILT 3842009, 2010
PETERBILT 3852009
PETERBILT 3862009, 2010
PETERBILT 3872009, 2010
PETERBILT 3882009, 2010
PETERBILT 3892009, 2010
PETERBILT 389K2009 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
11V3800002011-07-21. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TT7252EN2019-04-01. Service bulletin. Tech Tip concerning Transmission Control Module (TCM) Recalibration for Kenworth and Peterbilt
13-0492019-03-18. Service bulletin. Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
SB-E-0432012-01-07. Service bulletin. PETERBILT TRUCK: SOFTWARE UPDATE FOR ENGINE CONTROL UNIT (ECU) AND AFTERTREATMENT CONTROL UNIT IS AVAILABLE FOR CERTAIN VEHICLES THAT ARE ELIGIBLE. *PE