Service bulletins for the 2016 Western Star 4700
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
721 on file from NHTSA, as of 2026-10-19.
By type
By component
| SBW54-080 | 2021-06-29. Service bulletin. ELECTRICAL SYSTEM. Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle. |
|---|---|
| SS1033094 | 2021-06-09. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR. Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform... |
| CALWS32-001 | 2021-05-25. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; SUSPENSION; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Advisory Letter on Transverse Track Rod Tower Bracket |
| WSTCAE180-2020 | 2021-05-18. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Portland Truck Plant Paint Changes |
| WSTCAE177-2020 | 2021-05-18. Service bulletin. EQUIPMENT; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY. Meritor Transfer Case Updates |
| SBW98003 | 2021-05-10. Service bulletin. STRUCTURE:BODY. Paint Peeling, Hood. |
| SS701-WST2021 | 2021-05-01. Service bulletin. POWER TRAIN. Service Solution for DT12 Harness Chaffing - PT Can Faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes. |
| 16TS-08REV | 2021-04-24. Service bulletin. ENGINE AND ENGINE COOLING. Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change. |
| WI21-009 | 2021-04-24. Service bulletin. ENGINE AND ENGINE COOLING. Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021. |
| WI21-008 | 2021-04-23. Service bulletin. EQUIPMENT. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021. |
| WP60-100 | 2021-03-25. Service bulletin. EQUIPMENT. Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety-critical equipment, such as foot pedals. |
| SBW54-057 | 2021-03-25. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. |
| WP21-007 | 2021-03-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims. |
| sbw54065 | 2021-03-15. Service bulletin. SERVICE BRAKES, HYDRAULIC. sbw54065 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure Guage |
| 0806-17 | 2021-03-15. Service bulletin. EQUIPMENT. 0806-17 SPN 101 (MCM)(GHG17) |
| 0803-17 | 2021-03-15. Service bulletin. EQUIPMENT. 0803-17 SPN 411 (MCM) (GHG17) |
| 17TS12Rev1 | 2021-03-15. Service bulletin. ENGINE. 17TS12Rev1 GHG17 Heavy Duty Engine Platform 1-BOX? Aftertreatment System ATS Wire Harness |
| WI21-004 | 2021-03-02. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters. Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters. |
| 21OEM-06 | 2021-03-01. Service bulletin. ENGINE AND ENGINE COOLING. Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations. |
| WP60-100 | 2021-02-27. Service bulletin. EQUIPMENT. Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety-critical equipment, such as foot pedals. |
| ICI21-003 | 2021-02-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R. |
| WI21-006 | 2021-02-26. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines. |
| WI20-014R | 2021-02-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font. |
| 21TS-03 | 2021-02-04. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps. There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts. |
| 21TS-01 | 2021-01-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.