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Service bulletins for the 2016 Western Star 4700

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

721 on file from NHTSA, as of 2026-10-19.

By type

By component

Only bulletins with component: Engine are shown. Show all

Bulletins, newest first
WI21-0032021-01-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
20TS-062020-10-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts. Some GHG17 DD Platform Heavy Duty oil pans may experience an issue with the oil pan drain plug insert spinning during removal or installation while completing an oil change. Leaking may also be observed at the drain plug and/or other plugs in the oil pan.
TechTalk76792020-10-01. Service bulletin. ENGINE AND ENGINE COOLING. Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
20CSA-152020-09-02. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
20TS-052020-07-31. Service bulletin. ENGINE AND ENGINE COOLING. Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
20OEM-052020-07-31. Service bulletin. ENGINE AND ENGINE COOLING. OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
20CSA-102020-07-31. Service bulletin. ENGINE AND ENGINE COOLING. Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkî 8.12 Standard and Professional is available to download from the Detroit Diesel server.
TS10330142020-07-31. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ENGINE AND ENGINE COOLING. Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
20CSA-092020-07-28. Service bulletin. ENGINE AND ENGINE COOLING. Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
20CSA-082020-06-26. Service bulletin. ENGINE AND ENGINE COOLING. Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
WI20-0042020-04-23. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
20CSA-042020-03-22. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
20CSA-012020-02-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING. Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
17TS-12REV2020-01-03. Service bulletin. ELECTRICAL SYSTEM:WIRING; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire Harness experiencing chaffing caused by vibration and dirt collecting in the harness conduit.
WI19-0222020-01-02. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
17TS92019-10-25. Service bulletin. ENGINE AND ENGINE COOLING. Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
19TL-152019-09-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Tool Letter for ICC5 Programming Cable
19CSA-132019-09-09. Service bulletin. ENGINE AND ENGINE COOLING. Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
0609-192019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL. Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0308-19 PTO2019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Service Information Bulletin regarding PTO Dosing. This feature enables Active Regeneration of the DPFs while in PTO mode.
0305-19 SPN 20002019-08-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat Message is no Longer Arriving)
0607-192019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
0107-19 GHG172019-08-08. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING. Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
SPN 3563 / FMI 22019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
19TS-62019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL. The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.