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Service bulletins for the 2016 Volvo XC70

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

334 on file from NHTSA, as of 2026-10-19.

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SMB00-288-2017-02018-03-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Warranty Retailer Counseling Process (WRCP) is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self authorization status.
SMB00-325-2017-02018-03-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC
TJ29131 7 0-20172018-03-13. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS. This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
TJ20803.15.0-2012018-02-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
TJ20803 14 0-2012018-02-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This is a Technical Journal: In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
SPJ31760202018-01-22. Service bulletin. EQUIPMENT. This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur. VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working. In order to release stored session memory, restart VIDA as needed throughout the day in order to minimize the risk to experience above symptoms.
TJ313622017-10-27. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. ANC = Active Noise Control The vehicle?s radio may be heard in the background on the opposite side (land-side) of a call made from a phone connected to Sensus Connect infotainment via Bluetooth. This happens because the microphone?s phantom feed for ANC is picking up this sound. It is not heard in the vehicle because media/radio audio is muted during the Bluetooth call. The audio heard may come from either FM, AM, or SiriusXM sources.
SPJ315932017-08-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL. There has been an increasing amount of reports where users state that its not possible to perform a vehicle readout when pressing ?Connect? There will be an error message asking the user if they wants to retry after an error message saying ?Error occurred during complete read out for VIN ?This error message is generic and could be caused by other problems
PB65-0072017-08-03. Service bulletin. EQUIPMENT. This Parts Bulletin was issued to Parts Managers, Please return stock of part number's 31406303, 31406318, 31406321, 31406654, 31406655 Stay to your servicing distribution center. New versions are 31476209, 31476210, 31476213, 31476185, 31476186
TJ20803.9.02017-08-03. Service bulletin. EQUIPMENT. In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
SMB-00-3532017-08-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).
TJ253292017-08-03. Service bulletin. WHEELS:HUB; WHEELS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. If a grinding noise occur from the front wheel hub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?. Service: Check if the wheel hub is displaced in the steering knuckle, refer to picture ?TJ 25329-1.jpg?. If found replace the wheel hub according to VIDA.
TJ199672017-08-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Blisters/bubbles may appear on the air vent surfaces. The blistering of the material is often caused by an air freshener applied directly to the air vents. Do not attach any sort of air freshener directly on air vents.
TJ315352017-08-03. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. If you need to perform a tuner replacement on any vehicle that is factory equipped with SiriusXM satellite radio, please follow the step by step instructions. Going through this process will ensure your customer continues to receive their satellite radio programming without any interruption of service. For SPA vehicles, the SiriusXM tuner is contained within the Infotainment Head Unit (IHU). For all other vehicles, the tuner is the Remote Digital Audio Receiver (RDAR).
TJ297002017-01-17. Service bulletin. STRUCTURE:BODY:TAILGATE; EQUIPMENT; STRUCTURE:BODY:TRUNK LID. VOLVO CAR SERVICE AND PARTS BUSINESS TECHNICAL JOURNAL TITLE : TAILGATE , POWER OPERATED TAILGATE REF NO : ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA TJ 29700 TECHNICAL SERVICE PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 VOLVO CAR USA 2016 - 04 - 11 2016 - 04 - 18 FUNC GROUP : FUNC DESC : 8321 BOOT LID ; TAILGATE PAGE 1 OF 3 ATTACHMENT FILE NAME FILE SIZE TJ29700 . JPG 0.0950 MB VEHICLE TYPE ENG STRUC WEEK TYPE ENG SALES BODY GEAR STEER MODEL YEAR PLANT CHASSIS RANGE DESC RANGE 136 2011 - 2015 21 0104554 - 0228371 201046 - 201512 156 2012 - 2015 22 0237068 - 0748125 201120 - 201512 CSC CUSTOMER SYMPTOM CODES CODE DESCRIPTION 1K TAILGATE / TRUNK LID / AUTOMATIC OPENING / CLOSING DOES NOT WORK VST OPERATION NUMBER DTC DIAGNOSTIC TROUBLE CODES ROWS BEGINNING WITH * ARE MODIFIED NOTE ! IF USING A PRINTED COPY OF THIS TECHNICAL JOURNAL , FIRST CHECK FOR THE LATEST ONLINE VERSION . “ RIGHT FIRST TIME IN TIME ” PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50 % WASTEPAPER AND 10 % POST - CONSUMER WASTE . © 2016 VOLVO CAR USA , LLC TECHNICAL JOURNAL 29700 TEXT DESCRIPTION : ROWS BEGINNING WITH * ARE MODIFIED * 136 ADDED CUSTOMER MAY EXPERIENCE THAT THE TAILGATE DOES NOT GO INTO CLOSED POSITION WHEN USING THE POWER OPERATED TAILGATE . SERVICE : SECURE THAT THE BOWDEN CABLE BALL IS CONNECTED IN THE ( PCU ) POWER CLOSING UNIT ACCORDING TO ATTACHED PICTURE ( TJ29700 ) , IF LOOSE RECONNECT THE BOWDEN CABLE BALL TO THE ( PCU ) POWER CLOSING UNIT . VEHICLE REPORT : YES , PLEASE SUBMIT A VEHICLE REPORT IF THE SERVICE SOLUTION DESCRIBED IN THIS TJ HAS NO EFFECT . USE CONCERN AREA “ VEHICLE REPORT ” AND SUB CONCERN AREA “ SUPPORT NOT NEEDED ” , USE FUNCTION GROUP 8321 . TO VIEW TJ ATTACHMENT CONTINUE TO NEXT PAGE . THIS TJ HAS ONE ATTACHMENT . PAGE 2 OF 3 2016 - 04 - 18 TECHNICAL JOURNAL 29700 2016 - 04 - 18 PAGE 3 OF 3
TJ315572017-01-13. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. THIS IS A TECHNICAL JOURNAL: IF THE DEFROST VENTS ON A LEATHER DASHBOARD ARE LOOSE AT THE ENDS (SEE PICTURE "TJ 31557 PIC PDF"), FOLLOW THE INSTRUCTIONS UNDER "SERVICE". SERVICE: FASTEN THE DEFROST VENTS WITH GLUE ACCORDING TO REPAIR METHOD (SEE ATTACHED)
SMB17-2017A2017-01-12. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. VOLVO CARS SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS ALL MY 2016 S60 , V60 , XC60 , XC70 AND S80 GROUP : NO:ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2016A SERVICE OPERATIONS REFERENCE BULLETINS :DATE: SMB 17 - 017,TJ 29233 ,TJ 20278 , WARRANTY ADMIN . MANUAL YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 05 12 MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES – DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . NEW : VEHICLE SET - UP STEP , ACTIVATION OF SENSUS CONNECT WITH VOLVO ON CALL USING TJ 29233 NEW : VEHICLES PRODUCED AFTER WEEK 48 OF 2014 INCLUDE A KIT OF 20 WHEEL CAPS TO BE INSTALLED ON THE WHEEL BOLTS THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS .
SMB17-2016A2017-01-12. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. VOLVO CAR SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS MY 2017 S60 , V60 AND XC60 ( P3 ) GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2017A SERVICE OPERATIONS REFERENCE BULLETINS : ISSUE DATE : STATUS DATE : SMB 17 - 017 , TJ 29233 , TJ 20278 , WARRANTY ADMIN . MANUAL 2016 - 03 - 08 2016 - 04 - 27 SERVICE SERVICE WARRANTY MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES – DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS . • VEHICLE INSPECTION PROCEDURE ( TRUCK DELIVERY ) • PRE - DELIVERY SERVICE ( PDS ) • VEHICLE IN STOCK MAINTENANCE • VEHICLE DELIVERY ( CUSTOMER DELIVERY ) SOME VEHICLES WITH LIGHT - COLORED INTERIORS INCLUDE LEATHER CARE WIPES ( 31393559 ) . THESE WIPES SHOULD BE PRESENTED TO THE CUSTOMER WITH THE OWNER’S INFORMATION MATERIALS ( GLOVE BOX MATERIALS ) . FLOOR MAT INSTALLATION : NEVER USE MORE THAN ONE FLOOR MAT AT A TIME ON THE DRIVER’S FLOOR . NEW CAR DELIVERY IS A CRUCIAL STEP IN THE RETAIL CAR DELIVERY PROCESS . AT THIS POINT THE BUYING EXPERIENCE TURNS INTO A LONG - TERM RELATIONSHIP . IT IS THE RETAILER’S RESPONSIBILITY TO ENSURE THAT THE CAR AND THE EXPERIENCE ARE AS ENJOYABLE AND INFORMATIVE AS POSSIBLE . STOCK MAINTENANCE IS A KEY ELEMENT IN THE OVERALL PROCESS . IT IS IMPORTANT TO KEEP YOUR VEHICLE INVENTORY MAINTAINED AND FRESH . “ RIGHT FIRST TIME IN TIME ” PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50 % WASTEPAPER AND 10 % POST - CONSUMER WASTE .
SMB00-3542017-01-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WARRANTY, CUSTOMER PAY AND/OR INTERNAL REPAIRS PERFORMED MUST BE VERIFIED BY A PUNCHED TIME FLAG ON THE BACK OF THE REPAIR ORDER HARD COPY. EACH REPAIR LINE MUST HAVE A SEPARATE AND IDENTIFIABLE TIME PUNCH FOR THE RESPECTIVE REPAIR FOR ALL REPAIR TYPES, I.E., WARRANTY, CUSTOMER PAY, AND INTERNAL.
TJ31557.2.02017-01-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. THIS IS A TECHNICAL JOURNAL: IF THE DEFROST VENTS ON A LEATHER DASHBOARD ARE LOOSE AT THE ENDS (SEE PICTURE "TJ 31557 PIC PDF"), FOLLOW THE INSTRUCTIONS UNDER "SERVICE". SERVICE: FASTEN THE DEFROST VENTS WITH GLUE ACCORDING TO REPAIR METHOD (SEE ATTACHED)
SMB00-3392017-01-11. Service bulletin. EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN: THIS PROGRAM WILL NOW PROVIDE VOLVO RETAILERS ADDITIONAL LATITUDE, TO PROACTIVELY ADDRESS NON-WARRANTY CUSTOMER CONCERNS IN AN EXPEDITIOUS MANNER. THE OWNERSHIP EXPERIENCE SHOULD NEVER BE COMPROMISED DUE TO A CUSTOMER INCONVENIENCE. IN AN EFFORT TO HELP SUPPORT AN ENHANCED CUSTOMER OWNERSHIP EXPERIENCE, VOLVO RETAILERS WILL NOW HAVE THE ABILITY TO SELF-AUTHORIZE GOODWILL CLAIMS (1 TIME ONLY PER VIN) FOR THE CUSTOMERS OF THE NEW MY 2016 & MY2017 XC90 T8 PLUG-IN HYBRID’S AND MY2017 S90.
TJ202786122016092016-12-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS. FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWARE DOWNLOADS BY YEAR AND MODEL.
SMB00071201609072016-12-27. Service bulletin. EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN: OCCASIONALLY, CUSTOMERS REQUEST FINANCIAL ASSISTANCE WHEN THE NEW CAR LIMITED WARRANTY, CPO LIMITED WARRANTY AND/OR THE VIP EXTENDED WARRANTY DOES NOT APPLY. THESE REQUESTS MAY BE CONSIDERED IF IT WILL ENHANCE OWNER RETENTION. RETAILERS SHOULD REQUEST FINANCIAL ASSISTANCE FOR THEIR CUSTOMERS BY CONTACTING THEIR AFTERSALES MARKET MANAGER (AMM), IF THEY ARE NOT A SELF-AUTHORIZING (LEVEL “A”) RETAIL FACILITY
TJ31462201604122016-12-24. Service bulletin. EQUIPMENT. THIS IS A TECHNICAL JOURNAL : IF A CUSTOMER SHOULD COMPLAIN OF A “VOLVO ON CALL SERVICE REQUIRED” MESSAGE AND THE DTC PHMB116F09 IS SET INTERMITTENTLY OR PERMANENT IN THE TEM3G MODULE, PLEASE FOLLOW THE BELOW INSTRUCTION UNDER SERVICE.
SMB00340201604112016-12-21. Service bulletin. ENGINE; EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE VOLVO’S OWNERSHIP EXPERIENCE, VOLVO CAR CANADA LIMITED IS OFFERING THE VOLVO PREPAID MAINTENANCE (VPM) PROGRAM. THIS PLAN IS DESIGNED TO ENHANCE CUSTOMER OWNERSHIP EXPERIENCE BY PROVIDING MAINTENANCE AND WEAR COVERAGE AND WILL HELP ENSURE TROUBLE FREE OPERATION OF THEIR NEW VOLVO VEHICLE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.