WenmarOpen by Wenmar Pro

Service bulletins for the 2012 Volvo XC60

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

254 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
TJ25872-11-1-2012019-04-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Technical Journal TITLE : Sensus ICM Display Black and DTC CEM - U015600 Set REF NO : ISSUING DEPARTMENT : CAR MARKET : United States TJ 25872 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 09 14 FUNC GROUP : FUNC DESC : 3919 Miscellaneous Page 1 of 2 Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 9999 0151001 - 9999999 201120 - 999952 134 2011 - 9999 0000194 - 9999999 201020 - 999952 136 2012 - 9999 0118001 - 9999999 201120 - 999952 156 2011 - 9999 0175379 - 9999999 201046 - 999952 CSC Customer Symptom Codes Code Description DO Audio other / Audio unit ( complete ) does not work FC Audio other / Other audio problems XD Audio other / Audio unit display does not work DP Radio / Does not work IM Video other / Front screen , poor image quality / no image DTC Diagnostic Trouble Codes Control Module Code Fault Type CEM U015600 Permanent ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 25872 Text CSC = Customer Symptom Code ICM = Infotainment Control Module CCM = Climate Control Module DIM = Driver information Module CEM = Central Electronics Module DTC = Diagnostic Trouble Code If using a printed copy of this document always check for the latest online version . This document supersedes the previous one dated 2012 - 02 - 15 . Changes to this document are : - - Description of root cause and updated part - - Vehicle reports are no longer needed for all cases - - Service procedure if concern occurs with intermittent DTC DESCRIPTION : The Sensus ICM display may be completely black at start - up . No backlight or climate information present . No sound or functionality from the Sensus Infotainment system . DTC U015600 is
SMB00-006C-2018-2019-04-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Software Installation Policy changes - Canada
TJ26745.13.1-2012019-03-25. Service bulletin. ELECTRICAL SYSTEM. Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
TJ27989.6.1-20192019-03-25. Service bulletin. ELECTRICAL SYSTEM. VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Parking assist camera ( PAC ) , flickering video signal in display REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 27989 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 08 14 FUNC GROUP : FUNC DESC : 3871 Parking Assistance Page 1 of 2 ? Right first time in Time ? Attachment File Name File Size TJ 27989 . WMV 0.6697 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 134 6 2011 - 9999 0000001 - 0999999 201020 - 999952 156 6 2011 - 9999 0084237 - 0999999 200920 - 999952 CSC Customer Symptom Codes Code Description 2X Park assist camera / Does not work DTC Diagnostic Trouble Codes Text DESCRIPTION : It may happen that the video signal in media display is flickering while using the Parking Assist Camera ( PAC ) - See the attached video TJ 27989 . WMV for a description of this symptom . The problem seems to be related to the cable harness to PAC module and possible interference from other wires in the same cable harness . Installing a new cable harness besides the factory fitted cable harness seems to eliminate the symptom . Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 27989 PRODUCT MODIFICATION : Under investigation . MATERIAL RETURN : Not required at this time . VEHICLE REPORT : Only if there is a repeat repair . Use concern area ? Vehicle Report ? , sub concern area ? Support not Needed , ? and Function Group 3871 SERVICE : Install the accessory cable harness to the PAC unit , PN 30756316 . It is not necessary to remove the factory - fitted cable that is wrapped in the wire harness . The replacement cable can be tie - strapped to the factory harness . VOLVO STANDARD TIM
TJ31543-4-62018-12-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
TJ330572018-11-19. Service bulletin. ELECTRICAL SYSTEM. This is a Technical Journal: Configuration Test Software
TJ32688.1.12018-11-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This is a Technical Journal: P3 Software Download Guide. Download software according to instructions.
TJ31543.4.42018-11-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
ST-111A2018-11-05. Service bulletin. ELECTRICAL SYSTEM. MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
TJ25788 1 3-20172018-03-13. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY; VISIBILITY:REARVIEW MIRRORS/DEVICES. Title BLIS fault tracing . Status Released Status 2012 - Ref No US25788.1.1 en - US Date 04 - 16 Issue 2012 - Issuer - Date 01 - 19 Vida Partner 3 US 7510 Volvo Cars North America Reference Func Group 8462 Func Desc electrical outside mirrors , compl Attachment File Name File Size 156 water egress.pdf 0.1225 MB 134 - 135 - 136 - 124 . pdf 0.2876 MB 542 . pdf 0.2610 MB 544 - 545 . pdf 0.2104 MB TJ 24108 . pdf 0.1225 MB 533 - 156 - 275 . pdf 0.2665 MB TJ 21232 BLIS Functionality and Diagnostic Guide.pdf 0.1098 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 0000150 - 124 2007 - 2012 0 - 0 0999999 0000150 - 134 2011 - 2012 0 - 0 9999999 0000150 - 135 2008 - 2010 0 - 0 9999999 0000150 - 136 2008 - 2012 0 - 0 9999999 0000150 - 156 2010 - 2012 0 - 0 9999999 0000150 - 275 2003 - 2012 0 - 0 9999999 0000150 - 533 2007 - 2012 0 - 0 9999999 0000150 - 542 2006 - 2012 0 - 0 9999999 0000150 - 544 2004 - 2011 0 - 0 9999999 0000150 - 545 2004 - 2011 0 - 0 9999999 CSC Customer Symptom Codes Code Description Blind spot information system XR ( BLIS ) / Does not work Technician 2V information / Software / Vehicle communication / Not for warranty use DTC Diagnostic Trouble Codes Control Module Code Fault Type DDM B118C04 Intermittent CEM 4F41 Intermittent CEM 4F42 Intermittent CEM 4F43 Intermittent CEM 4F44 Intermittent CEM 4F45 Intermittent CEM 4F47 Intermittent CEM 4F46 Intermittent CEM 4F48 Intermittent DDM B118C04 Intermittent DDM B118C11 Intermittent DDM B118D11 Intermittent PDM B118C11 Intermittent PDM B118D11 Intermittent PDM B118D04 Intermittent PDM B118C04 Intermittent DDM B118D04 Intermittent Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code CEM - central electronic module CSC = Customer Symptom Code DTC = Diagnostic Trouble Code DIM = Drivers Diagnostic Module PDM = Passenger Door Module DDM = Drivers Door Module BLIS = Blind Spot Information System LED = Light Emitting Diode SW = Software Note ! If using a
PB28-001-2017-102018-02-05. Service bulletin. ELECTRICAL SYSTEM. Please return stock of part number 31380014 spark plug kit to your servicing distribution center.
TJ25788 1 3-20172018-02-05. Service bulletin. LANE DEPARTURE; AIR BAGS; STRUCTURE; ELECTRICAL SYSTEM; STEERING; VISIBILITY; EXTERIOR LIGHTING; VEHICLE SPEED CONTROL; LANE DEPARTURE: BLIND SPOT DETECTION. Title BLIS fault tracing . Status Released Status 2012 - Ref No US25788.1.1 en - US Date 04 - 16 Issue 2012 - Issuer - Date 01 - 19 Vida Partner 3 US 7510 Volvo Cars North America Reference Func Group 8462 Func Desc electrical outside mirrors , compl Attachment File Name File Size 156 water egress.pdf 0.1225 MB 134 - 135 - 136 - 124 . pdf 0.2876 MB 542 . pdf 0.2610 MB 544 - 545 . pdf 0.2104 MB TJ 24108 . pdf 0.1225 MB 533 - 156 - 275 . pdf 0.2665 MB TJ 21232 BLIS Functionality and Diagnostic Guide.pdf 0.1098 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 0000150 - 124 2007 - 2012 0 - 0 0999999 0000150 - 134 2011 - 2012 0 - 0 9999999 0000150 - 135 2008 - 2010 0 - 0 9999999 0000150 - 136 2008 - 2012 0 - 0 9999999 0000150 - 156 2010 - 2012 0 - 0 9999999 0000150 - 275 2003 - 2012 0 - 0 9999999 0000150 - 533 2007 - 2012 0 - 0 9999999 0000150 - 542 2006 - 2012 0 - 0 9999999 0000150 - 544 2004 - 2011 0 - 0 9999999 0000150 - 545 2004 - 2011 0 - 0 9999999 CSC Customer Symptom Codes Code Description Blind spot information system XR ( BLIS ) / Does not work Technician 2V information / Software / Vehicle communication / Not for warranty use DTC Diagnostic Trouble Codes Control Module Code Fault Type DDM B118C04 Intermittent CEM 4F41 Intermittent CEM 4F42 Intermittent CEM 4F43 Intermittent CEM 4F44 Intermittent CEM 4F45 Intermittent CEM 4F47 Intermittent CEM 4F46 Intermittent CEM 4F48 Intermittent DDM B118C04 Intermittent DDM B118C11 Intermittent DDM B118D11 Intermittent PDM B118C11 Intermittent PDM B118D11 Intermittent PDM B118D04 Intermittent PDM B118C04 Intermittent DDM B118D04 Intermittent Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code CEM - central electronic module CSC = Customer Symptom Code DTC = Diagnostic Trouble Code DIM = Drivers Diagnostic Module PDM = Passenger Door Module DDM = Drivers Door Module BLIS = Blind Spot Information System LED = Light Emitting Diode SW = Software Note ! If using a
TJ27536722018-01-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This document is a Technical Journal: Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ2652530-2017-02018-01-22. Service bulletin. ELECTRICAL SYSTEM. VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Sensus downloading problems REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 26525 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 07 10 FUNC DESC : FUNC GROUP : Media , navigation and 3900 Page 1 of 2 communication Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 9999 0151101 - 0999999 201120 - 999952 134 2011 - 9999 0000001 - 0999999 201020 - 999952 136 2012 - 9999 0118101 - 0999999 201120 - 999952 156 2011 - 9999 0172111 - 0999999 201046 - 999952 CSC Customer Symptom Codes Code Description FC Audio other / Other audio problems EO Navigation / Does not work DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text ICM - Infotainment Control Module IAM - Integrated Audio Module ECU - Electronic Control Unit * ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 26525 DESCRIPTION : There have been some reports about Sensus downloading problems . You may receive an error message such as : ? A fault occurred during download due to the PIN for opening the ECU being incorrect . The error occurred while trying to download to ICM ( 61 ) ? This occurs because either the ICM and / or IAM are not responding , as both ICM and IAM are involved in ALL downloads to the Sensus system . SERVICE : We have developed two new software part numbers to ? reset ? the ICM and to set it into downloading status . If you encounter a failure with a Sensus download ( upgrade or reload ) , then try to download the applicable software part ( SP
TJ3176240-2017-02018-01-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This is a Technical Journal: Sensus Navigation. IAM 2.1 software upgrade to allow map upgrade via USB. There is a new process for upgrading maps on cars with Sensus (IAM2.1) navigation. Map updates for Sensus navigation systems in MY2011-2015A cars (identified as shown in attached picture) can now be downloaded online and transferred to the car via a USB flash drive in the same way as current models. Updating via DVDs is no longer possible. This Technical Journal informs the technician how to perform the software upgrade. Service: To allow map upgrades via USB, the IAM software must be upgraded to the latest status. Before starting the IAM software upgrade, secure following: - The Volvo USB stick must be formatted to FAT32. The 64GB Volvo USB stick formatted to exFAT or NTFS will not work. -
TJ2676718-2017-02018-01-22. Service bulletin. ELECTRICAL SYSTEM. Technical Journal TITLE : Engine Remote Start ( ERS ) , Technical Information REF NO : ISSUING DEPARTMENT : CAR MARKET : United States TJ 26767 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2012 09 07 FUNC GROUP : FUNC DESC : 3300 Starting system Page 1 of 6 Attachment File Name File Size ERS_User_Guide.pdf 0.1586 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 134 2012 - 2013 - 0 - 0 CSC Customer Symptom Codes Code Description 7B Starting / Engine does not start / Engine does not turn / No clicking sound at start attempt DTC Diagnostic Trouble Codes Text ECM = Engine Control Module PCC = Personal Car Communicator ERS is now available as an accessory for the following vehicles : 2012 ? 2013 S60 T6 2013 S60 T5 As with all software downloads , be sure customer settings are recorded and reinstalled . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2012 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 26767 ECM software : It may not be possible to purchase the ERS software if the ECM does not contain the latest software . If this occurs , upgrade the ECM software before proceeding . After VIDA has downlaoded the ERS software : 1 . Start the engine the normal way by pressing the start button ( not by ERS ) 2 . Turn off the engine . 3 . Lock the vehicle . 4 . Wait for about 5 minutes until the vehicle has gone to sleep - mode . 5 . Start the engine with the ERS according to the instruction below . If the engine does not start , go back to step 3 . To start the engine with ERS : 1 . Press the Lock button on the remote control . 2 . As soon as the vehicle has locked , press and hold the Approach light button ( the button with the light symbol ) for more than 2 seconds . The hazard warning fl
TJ298182017-10-27. Service bulletin. ELECTRICAL SYSTEM; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
TJ26745.7.22017-08-03. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; UNKNOWN OR OTHER. This document is a Technical Journal: Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
SPJ31722.1.12017-08-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire. The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date. When this occurs, please change the password as soon as possible, in order to prevent from being locked out.
SPJ31721.1.02017-08-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Below error message may be shown in VIDA when selecting the Software tab in VIDA. With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"
SPJ31628.7.02017-08-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error. Please contact System Administrator"
SPJ31352.1.02017-08-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:WIRING. Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable. Access by using the applicable URL.
TJ275362017-08-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
TJ315432017-01-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS IS A TECHNICAL JOURNAL: THIS JOURNAL IS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS. SERVICE: *SEE GUIDE UPDATED OCT. 12, 2016 FOR RELEVANT P5/SPA SOFTWARE DOWNLOAD INFORMATION: P5_SPA_SW_GUIDE.PDF SEE VIDA SOFTWARE TAB FOR ALL OTHER VEHICLES.THE ATTACHED CHECKLISTS CAN BE USED FOR RESTORING CUSTOMER SETTINGS, WHERE APPLICABLE.
TJ267532017-01-13. Service bulletin. ELECTRICAL SYSTEM. THIS IS A TECHNICAL JOURNAL: IT HAS BEEN NOTICED ON REQUESTED MATERIALS THAT PAS SENSORS ARE ANALYZED WITHOUT FINDING ANY FAULT ON THE PARTS. AS A HELP TO THE TROUBLESHOOTING ON PARKING ASSISTANCE SYSTEM, WE HAVE DEVELOPED SOME POINTS OF POSSIBLE ACTIONS IN CASE OF PROBLEMS. FALSE DETECTION MAY BE CAUSED BY VARIOUS REASON EXPLAINED IN THIS TECHNICAL JOURNAL.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.