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Service bulletin SPJ31721.1.0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10110168
Published by NHTSA2017-08-03
Manufacturer's numberSPJ31721.1.0
Manufacturer's date2016-06-27
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Below error message may be shown in VIDA when selecting the Software tab in VIDA. With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
VOLVO C302007, 2008, 2009, 2010, 2011, 2012, 2013
VOLVO C302014
VOLVO C701998, 1999, 2000, 2001, 2002, 2003, 2004
VOLVO C702005
VOLVO C702006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
VOLVO C702014
VOLVO S402000, 2001, 2002, 2003, 2004
VOLVO S602001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
VOLVO S602010
VOLVO S602011, 2012, 2013, 2014, 2015, 2016, 2017
VOLVO S60CC2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
VOLVO S60I2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
VOLVO S701998, 1999, 2000
VOLVO S801999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
VOLVO S901997
VOLVO S901998
VOLVO S901999
VOLVO S902016
VOLVO S902017
VOLVO V402000, 2001, 2002, 2003, 2004
VOLVO V502005, 2006, 2007, 2008, 2009, 2010, 2011
VOLVO V502012
VOLVO V602015, 2016, 2017
VOLVO V60CC2015, 2016, 2017
VOLVO V701998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
VOLVO V901997
VOLVO V901998
VOLVO XC602010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
VOLVO XC702001 to 2003
VOLVO XC702004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
VOLVO XC902003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
VOLVO XC902015
VOLVO XC902016, 2017
VOLVO XC90H2016, 2017 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V2730002021-04-21. ELECTRICAL SYSTEM:SOFTWARE
18V8000002018-11-13. ELECTRICAL SYSTEM:SOFTWARE
09V3430002009-09-01. ELECTRICAL SYSTEM:SOFTWARE
09V1390002009-04-29. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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TJ33931c2023-04-24. Service bulletin. SPA Hybrid Irregular electrical distance to empty after Software upgrade
TJ33931b2023-04-24. Service bulletin. SPA Hybrid Irregular electrical distance to empty after Software upgrade
TJ33931a2023-04-24. Service bulletin. software update available
TJ339312023-04-24. Service bulletin. software update available
TJ313912021-12-27. Service bulletin. Service campaign S39788:BECM software upgrade.
SPJ314102021-12-27. Service bulletin. Unhandled script error in VIDA XC90(16-)
KC-992021-11-05. Service bulletin. Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure