Service bulletins for the 2017 Toyota PRIUS
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
262 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| T-TT-0578-19 Rev | 2020-11-23. Service bulletin. STEERING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently. |
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| T-TT-0621-20 | 2020-09-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS. TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment. |
| K0P_19TE12-TI-Up | 2020-09-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE |
| T-TT-0621-20 | 2020-09-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY. TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment. |
| K0P_19TE12-TI-Up | 2020-09-14. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE |
| T-SB-0074-20 | 2020-09-14. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; EQUIPMENT; ELECTRICAL SYSTEM. TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition. |
| T-TT-0516-18_Rev | 2020-06-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement. |
| T-TT-0583-19_Rev | 2020-05-11. Service bulletin. EQUIPMENT. TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated. |
| T-SB-0304-17 Obs | 2020-05-11. Service bulletin. EQUIPMENT. TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates |
| T-SB-0032-20 | 2020-05-11. Service bulletin. EQUIPMENT. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate. |
| T-SB-0236-17 Obs | 2020-05-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. OBSOLETE NOTICE April 01, 2020: This bulletin is now obsolete. Please see T-SB-0031-20. Audio Head Unit Software Update (Denso) |
| T-SB-0031-20 | 2020-05-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0236-17. Service Bulletin No. T-SB-0236-17 is obsolete and any printed versions should be discarded. Audio Head Unit Software Update (Denso) |
| T-SB-0024-20 | 2020-04-13. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0003-19. ?The Introduction and Software Update Information sections have been updated. Service Bulletin No. T-SB-0003-19 is obsolete and any printed versions should be discarded. Some 2016 model year vehicles equipped with Entune? Audio (version UU.11.13), Entune? Audio Plus (version EU.20.21), or Entune? Premium Audio (CU.20.22) or older may exhibit one or more of the following conditions: ?Bluetooth® audio information is missing from instrument cluster MID ?Long street names are not indicated when using turn-by-turn directions ?Abnormal navigation routing ?Toyota Park Assist Settings button displays in the Settings menu ?System is unable to call phone numbers with ?-? present in the number ?System is unable to send SMS via the Quick Message feature ?Abnormal Bluetooth® audio playback when inserting and removing the iPhone® USB cable from the USB port ?System is unable to play audio from iPhone® connected via USB when two phones are connected via Bluetooth® at the same time ?Browse button operates intermittently in Bluetooth® audio ?Screen flickers when switching between day and night modes ?Abnormal Pandora Internet Radio operation when switching between two iPhones ?Unit reboots intermittently ?Diagnostic Trouble Code (DTC) U1110 or B15E6 is present ?Diagnostic screen displays intermittently ?Weather Map is inoperative ??Unable to connect to server? displays when using voice recognition and searching for ?IHOP? ?Panoramic view monitor operates abnormally |
| T-SB-0022-20 | 2020-04-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: Some 2016 ? 2020 model year Toyota vehicles may exhibit naturally occurring odors emitted from the HVAC system and/or related environmental factors. Follow the General Procedure in this bulletin to minimize the odors experienced. |
| T-TT-0600-20 | 2020-03-30. Service bulletin. EQUIPMENT:ELECTRICAL. TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired. |
| T-SB-0236-17_Rev | 2020-03-30. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.?No iPod® connection when connecting via USB ?Intermittent rebooting when connecting/disconnecting the iPod® USB ?Intermittent error screen when connecting/disconnecting the iPod® USB ?Navigation screen is locked after ACC/ON ?Internet radio is inoperative after connecting/disconnecting the iPod® USB ?Screen flick operation updates ?Navigation voice guidance is intermittently in the wrong language ?Audio does not mute when using Siri® Eyes Free ?Hands-free call is disconnected when another call is received?Voice cannot be heard for several seconds on the handset after the navigation unit is turned off?Sound settings reset after ACC OFF/ON?Volume control intermittently inoperative?Unable to switch between audio modes?Ending video playback concerns?Intermittent rebooting?Unable to connect to an Apple® device via USB?Navigation map inoperative after software update?Navigation map does not display?Screen will not dim?Abnormal operation after using Siri® Eyes Free?Abnormal operation when using BT Audio?My Car Log does not show mileage?Flickering screen?CAN date/time shift?Intermittent sound from JBL equipped vehicles?Backup camera stays on?Abnormal noise when during ACC ON?Cannot change songs when playing PANDORA®?Intermittent black screen?Intermittent rebooting?Delay when using navigation?Intermittently Rebooting?Intermittent screen flashing?Intermittent screen going blank?Abnormal phone touch tone operation during Apple CarPlay® (if equipped)?Sound settings intermittently reset?Unable to switch audio modes |
| T-SB-0142-13_Obs | 2020-03-30. Service bulletin. EQUIPMENT. OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete. Please see T-SB-0010-20. |
| T-TT-0598-20 | 2020-03-30. Service bulletin. EQUIPMENT. TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process |
| T-TT-0520-19_Rev | 2020-02-18. Service bulletin. EQUIPMENT. TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components. |
| T-SB-0279-17_Obs | 2020-02-18. Service bulletin. EQUIPMENT. TSB: OBSOLETE NOTICE January 13, 2020: This bulletin is now obsolete. Please see T-SB-0003-20. |
| T-SB-0008-20 | 2020-02-18. Service bulletin. EQUIPMENT. TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant. |
| 19TE12 - DCM - D | 2020-01-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
| K0P_Dealer Packa | 2020-01-27. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. Dealer Package: 12/10/2019 Vehicle total has increased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |
| T-TT-0583-19 | 2019-12-16. Service bulletin. EQUIPMENT:ELECTRICAL. TT: Some customers who have upgraded their iPhone® to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetooth connection is initiated. |
| T-TT-0442-17_Rev | 2019-12-16. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.