Service bulletin T-SB-0024-20
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10173804 |
| Published by NHTSA | 2020-04-13 |
| Manufacturer's number | T-SB-0024-20 |
| Manufacturer's date | 2020-03-10 |
| NHTSA component | EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM |
NHTSA's summary
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0003-19. ?The Introduction and Software Update Information sections have been updated. Service Bulletin No. T-SB-0003-19 is obsolete and any printed versions should be discarded. Some 2016 model year vehicles equipped with Entune? Audio (version UU.11.13), Entune? Audio Plus (version EU.20.21), or Entune? Premium Audio (CU.20.22) or older may exhibit one or more of the following conditions: ?Bluetooth® audio information is missing from instrument cluster MID ?Long street names are not indicated when using turn-by-turn directions ?Abnormal navigation routing ?Toyota Park Assist Settings button displays in the Settings menu ?System is unable to call phone numbers with ?-? present in the number ?System is unable to send SMS via the Quick Message feature ?Abnormal Bluetooth® audio playback when inserting and removing the iPhone® USB cable from the USB port ?System is unable to play audio from iPhone® connected via USB when two phones are connected via Bluetooth® at the same time ?Browse button operates intermittently in Bluetooth® audio ?Screen flickers when switching between day and night modes ?Abnormal Pandora Internet Radio operation when switching between two iPhones ?Unit reboots intermittently ?Diagnostic Trouble Code (DTC) U1110 or B15E6 is present ?Diagnostic screen displays intermittently ?Weather Map is inoperative ??Unable to connect to server? displays when using voice recognition and searching for ?IHOP? ?Panoramic view monitor operates abnormally
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories
Trouble codes named
B15E6, U1110
| TOYOTA CAMRY | 2016, 2017 |
|---|---|
| TOYOTA CAMRY HYBRID | 2016, 2017 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA COROLLA | 2016, 2017, 2018, 2019 |
| TOYOTA PRIUS | 2016, 2017, 2018, 2019 |
| TOYOTA RAV4 | 2016, 2017, 2018 |
| TOYOTA RAV4 HYBRID | 2017 (the catalog's model; the bulletin names a series or trim of it) |
| TOYOTA redundant RAV4 HV | 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2023589 | 2023-11-01. Electrical |
|---|---|
| 23V734000 | 2023-11-01. ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| 2021723 | 2021-11-24. Electrical |
| 2020284 | 2020-06-25. Electrical |
| 19V876000 | 2019-12-11. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 2019434 | 2019-08-28. Electrical |
| 2019428 | 2019-08-23. Accessories |
| 19V503000 | 2019-06-28. EQUIPMENT:OTHER:LABELS |
| 19V244000 | 2019-03-27. EQUIPMENT:OTHER:LABELS |
| 2018477 | 2018-09-05. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| T-SB-0106-22 Rev2 | 2026-02-11. Service bulletin. OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. |
|---|---|
| T-SB-0001-26 | 2026-02-11. Service bulletin. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. |
| T-TT-0790-25 | 2025-09-09. Service bulletin. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. |
| T-SB-0010-24 Rev2 | 2025-07-10. Service bulletin. Some 2021 – 2022 model year Avalon, 2018 – 2024 Camry, 2019 – 2025 model year Corolla, 2022 – 2025 model year Corolla Cross, and 2019 – 2025 model year RAV4 vehicles with A25A-FKS and M20A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) upon cold soak start up with engine coolant temperatures between 14°F – 41°F: •P030027 – Random/Multiple Cylinder Misfire Detected (Emission) Signal Rate of Change Above Threshold •P030000 – Random/Multiple Cylinder Misfire Detected •P030100 – Cylinder 1 Misfire Detected •P030200 – Cylinder 2 Misfire Detected •P030300 – Cylinder 3 Misfire Detected •P030400 – Cylinder 4 Misfire Detected |
| 21TG01 | 2025-07-10. Service bulletin. Campaign Expired - replaced with campaign 23TA13TECHNICAL INSTRUCTIONS FOR CONSUMER ADVISORY 21TG01 12-VOLT BATTERY SIZE AND INSTALLATION INSPECTION CERTAIN 2013 – 2018 RAV4 |
| 21TG01 | 2025-07-10. Service campaign. 21TG01 Exprired - Replaced with Campaign 23TA13 During a recent investigation of reported battery fires in 2013-2018 RAV4 vehicles with gasoline engines (excluding hybrid models), Toyota discovered that many non-Toyota retailers and others who sell or install replacement batteries were recommending a small size battery for replacement. Toyota specifies a particular size replacement battery for the RAV4 that does not include this small size. The smaller battery may not fit securely with the RAV4’s battery mounting parts, and, in some cases, can move around when the vehicle is driven, causing a short circuit. Using the wrong size battery, or not installing a replacement battery properly, can cause damage to the battery and the vehicle, and it could cause a vehicle fire. |
| T-SB-0058-23 Rev1 | 2025-07-10. Service campaign. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. |
| T-TT-0780-25 | 2025-06-06. Service bulletin. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE. |
| T-TT-0780-25 | 2025-05-15. Service bulletin. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE. |
| T-SB-0106-22 Rev2 | 2025-04-08. Service bulletin. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. |