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Service bulletin K0P_Dealer Packa

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10170743
Published by NHTSA2020-01-27
Manufacturer's numberK0P_Dealer Packa
Manufacturer's date2019-12-10
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM

NHTSA's summary

Dealer Package: 12/10/2019 Vehicle total has increased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
TOYOTA 4RUNNER2013, 2014, 2015, 2016, 2017, 2018, 2019
TOYOTA LAND CRUISER2011, 2012, 2013, 2014, 2015, 2016, 2017
TOYOTA MIRAI2016, 2017
TOYOTA PRIUS2013, 2014, 2015, 2016, 2017
TOYOTA PRIUS V2012, 2013, 2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20217232021-11-24. Electrical
20202842020-06-25. Electrical
20194342019-08-28. Electrical
19V2440002019-03-27. EQUIPMENT:OTHER:LABELS
18V7530002018-10-25. EQUIPMENT:OTHER:LABELS
20184772018-09-05. Electrical
18V5790002018-09-05. ELECTRICAL SYSTEM:WIRING
17V8310002017-12-20. EQUIPMENT:OTHER:LABELS
20173632017-07-20. Electrical
17V4250002017-07-03. EQUIPMENT; STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
T-TT-0790-252025-09-09. Service bulletin. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
T-SB-0058-23 Rev12025-07-10. Service campaign. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
T-TT-0754-242024-07-06. Service bulletin. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
T-TT-0754-242024-07-06. Service bulletin. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
T-PANT-2024-001-2024-03-18. Service bulletin. PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over time as inventory levels for the current part number are depleted. Additionally, this new part number will have the same pricing as the current part number and will be drop shipped by an Interstate Battery Distributor.
T-SB-0043-142024-03-04. Service bulletin. OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
TSB008523A2023-12-26. Service bulletin. TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition.
TSB0085232023-12-26. Service bulletin. TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition.
K0P_TISdownload_2023-11-27. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI Updated 010/25/2023
K0P_TISdownload_2023-11-27. Service bulletin. DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.