Service bulletins for the 2013 Toyota Highlander
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
382 on file from NHTSA, as of 2026-10-19.
By type
By component
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By topic
| T-SB-0009-18 | 2018-04-02. Service bulletin. EQUIPMENT. TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. |
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| ZG4_POL17-04_War | 2018-04-02. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Warranty Policy Bulletin POL17-04: REVISED March 01, 2017: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise. |
| ZG4 POL17-04 War | 2018-04-02. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Warranty Policy Bulletin POL17-04: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully close position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise. |
| ZG4 Dealer Packa | 2018-04-02. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Dealer Package: Certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles may exhibit a condition where the Power Back Door does not close properly. In some cases, the Power Back Door may reach the fully closed position and then reverse to the open position. In other cases, the Power Back Door closes, but produces a pop or clunk noise. |
| ZG4_Dealer Email | 2018-04-02. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Dealer Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for the Power Back Door on certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles. |
| ZG4 Region Lette | 2018-04-02. Service bulletin. STRUCTURE:BODY:DOOR. Region Letter: Certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles may exhibit a condition where the Power Back Door does not close properly. In some cases, the Power Back Door may reach the fully closed position and then reverse to the open position. In other cases, the Power Back Door closes, but produces a pop or clunk noise. |
| ZG4_Region Email | 2018-04-02. Service bulletin. STRUCTURE:BODY:DOOR. Region Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for the Power Back Door on certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles. |
| T-SB-0304-17_Rev | 2018-04-02. Service bulletin. EQUIPMENT. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. |
| T-SB-0187-12_Rev | 2018-03-12. Service bulletin. TIRES. TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum. |
| T-SB-0009-18 | 2018-03-12. Service bulletin. EQUIPMENT; SEATS. TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. |
| T-SB-0162-13_Rev | 2018-02-21. Service bulletin. HYBRID PROPULSION SYSTEM; ELECTRICAL SYSTEM. TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, 2012 ? 2017 Camry HV, Prius C and Prius V, and 2016 ? 2017 RAV4 HV model year vehicles used under certain severe operating conditions may exhibit an excessive buildup of dust, lint, or other debris in the HV battery cooling fan, which can reduce the efficiency of the HV battery cooling system. Follow the Repair Procedure in this bulletin to address this condition. |
| T-SB-0134-16_Rev | 2017-11-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information. |
| T-SB-0304-17 | 2017-11-14. Service bulletin. STRUCTURE:BODY:DOOR. TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. |
| T-SB-0191-17_Rev | 2017-08-15. Service bulletin. STRUCTURE:BODY:DOOR; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; ELECTRICAL SYSTEM. TSB: REVISION NOTICE July 13, 2017 Rev1: The Repair Procedure, Parts Information and Required Tools & Equipment sections have been updated. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0038-15. The entire bulletin has been updated. Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does not close properly. The Power Back Door may get to the fully closed position and then reverse to the open position. In other cases, the door may close, but a pop or clunk noise is heard when the door latch reaches the striker. |
| T-TT-0414-16 | 2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. |
| T-SB-0101-15 Rev | 2017-08-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: REVISION NOTICE August 23, 2016 Rev1: Applicability has been updated to include 2015 model year Prius and Prius PHV vehicles. Any previous printed versions of this bulletin should be discarded. Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update. |
| T-SB-0061-15 Rev | 2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TSB: Revision Notice: Introduction has been updated. Any previous printed versions of this bulletin should be discarded. Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit 1 or more of the following conditions; Some 2012 - 2013 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (version less than 2.2.0) may exhibit 1 or more of the following conditions; Some 2012 - 2014 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (version less than 3.2.0) may exhibit 1 or more of the following conditions; Some 2012 - 2015 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (Version less than 4.1.0) may exhibit 1 or more of the following conditions; Some 2012 - 2015 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune? (Version less than 5.1.0) may exhibit 1 or more of the following conditions. |
| T-SB-0029-15 | 2017-08-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern. |
| T-SB-0025-15 | 2017-08-14. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. TSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge. |
| T-SB-0083-13 Rev | 2017-08-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. |
| T-TT-0309-14 Rev | 2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones. |
| T-SB-0005-13 Rev | 2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TSB: Obsolete Notice November 2, 2015: This bulletin is now obsolete. Please see T-SB-0101-15 |
| T-SB-0101-15 | 2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. TSB: Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Card Number (ACN) required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin. |
| T-SB-0051-13 Rev | 2017-08-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: August 19, 2015: This bulletin is now obsolete. Please see T-SB-0061-15 |
| T-SB-0050-15 | 2017-08-14. Service bulletin. ENGINE; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. TSB: Some 2011 - 2015 model year Highlander HV vehicles may exhibit a condition of MIL "ON" with DTC(s) P2111 and/or P0A0F after a cold soak. Follow the Repair Procedure in this bulletin to address this condition. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.