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Service bulletins for the 2013 Toyota Highlander

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

382 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Door latch are shown. Show all

Bulletins, newest first
ZG4_Toyota POL172018-07-16. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
ZG4_Toyota POL172018-04-02. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
ZG4_Toyota POL172018-04-02. Service bulletin. STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully closed position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.
T-SB-0038-15 OBS2018-04-02. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. TSB: OBSOLETE NOTICE March 17, 2017: This bulletin is now obsolete. Please see T-SB-0191-17.
T-SB-0191-172018-04-02. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. TSB: Some 2008 ? 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does not close properly. The Back Door may get to the fully closed position and then reverse to the open position. In other cases, the door may close, but a pop or clunk noise is heard when the door latch reaches the striker. Use the following information to inspect the Power Back Door and address this condition.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.