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Service bulletins for the 2014 Ram 5500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

355 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
311152018-06-11. Service bulletin. EQUIPMENT; STRUCTURE:BODY:ROOF AND PILLARS. Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
311272018-06-11. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP; FUEL SYSTEM, GASOLINE. Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
310562018-06-11. Service bulletin. EQUIPMENT; SEATS. Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
309482018-06-11. Service bulletin. EQUIPMENT; INTERIOR LIGHTING. Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
307312018-06-11. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING. 04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
309282018-06-11. Service bulletin. VISIBILITY:WINDSHIELD. 55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
308652018-06-11. Service bulletin. LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; STRUCTURE:BODY:HATCHBACK/LIFTGATE. 04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
306572018-06-11. Service bulletin. ELECTRICAL SYSTEM. R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
90030592018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
90036942018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
90036932018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext: 4720271 to arrange for Fastrac shipper
90036812018-06-11. Service bulletin. SEAT BELTS. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
90036872018-06-11. Service bulletin. SEAT BELTS. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
68277402A2018-06-11. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
68105583A2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
18-002-14 REV. C2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit.Improvements To Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect Is Present For: U3017 - Control Module Timer/Clock Performance. P0087 - Fuel Rail Pressure Too Low. P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. P2281 - Air Leak Between MAF And Throttle Body. P0128 - Thermostat Rationality. In low ambient temperatures. U1421 - Implausible Ignition Key Off Time Received. P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance. P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P0604 - Internal control Module RAM Error. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC.Other Updates: Urea system calibration changes. Fuel Filter Minder Calibration Changes. Cruise control system improvements. Improvements in exhaust brake switch operation. Charging system improvements for dual alternator applications. Various wiTECH data and system test additions and improvements. OBD Template changes for P2453. Dual Fuel Tank component update. Inducement Timer Reset (Feature enable in wiTech). PTO Denied Status Message Update. PTO Horn Request sent to Body Control Unit (BCU.)
05-006-142018-06-11. Service bulletin. SERVICE BRAKES. Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle.
14-001-14 REV. B2018-06-11. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM:SOFTWARE. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been set.frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM).
11-004-142018-06-11. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode
18-010-14 REV. A2018-06-11. Service bulletin. FUEL SYSTEM, DIESEL. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient and DEF tank temperatures are below -14°C. (7°F.). P208D - (DIESEL EXHAUST FLUID) REDUCTANT PUMP CONTROL CIRCUIT HIGH P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE
18-002-14 REV. B2018-06-11. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Software To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: P0201-P0206-Fuel Injector X Circuit/Open Fault Codes. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeding Learning Limit.Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: P0087 - Fuel Rail Pressure Too Low P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1 P2281 - Air Leak Between MAF And Throttle Body P0128 - Thermostat Rationality. In low ambient temperatures U3017 - Control Module Timer/Clock Performance U1421 - Implausible Ignition Key Off Time Received P202E - Diesel Exhaust Fluid (DEF) Reductant Injector Performance P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1 P2002 - Diesel Particulate Filter Efficiency Below Threshold P0604 - Internal control Module RAM Error. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a service electronic throttle control message in the EVIC.Other Updates: Urea system calibration changes Fuel Filter Minder Calibration Changes Cruise control system improvements Improvements in exhaust brake switch operation Charging system improvements for dual alternator applications Various wiTECH data and system test additions and improvements OBD Template changes for P2453 Dual Fuel Tank component update Inducement Timer Reset (Feature enable in wiTech) PTO Denied Status Message Update PTO Horn Request sent to Body Control Unit (BCU.)
08-097-142018-06-11. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off.
68302824A$2018-06-11. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. Auxiliary Lamp, Outside Mirror The Auxiliary Lamp (Puddle Lamp) in the outside rearview mirror has been revised. Ensure it visually matches the Puddle Light on the opposite mirror. If not, both sides will need to be replaced
55372070A$2018-06-11. Service bulletin. EXTERIOR LIGHTING:TURN SIGNAL. Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light. If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit.
STAR News No. 852018-06-11. Service bulletin. EQUIPMENT. STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.