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Service bulletins for the 2023 Ram 3500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

375 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Backup camera are shown. Show all

Bulletins, newest first
1032892025-03-04. Service bulletin. BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA - REAR VIEW
S2208000045 REV.B2024-12-11. Service bulletin. BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
08190232024-01-16. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; PARKING BRAKE; TRAILER HITCHES. Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM® station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldn't add widget". SXM® presets grayed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM® station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM®, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the caller's vehicle has no echo issue. No response from Browse hard button when SXM® source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and it's not accessible f
08244232024-01-16. Service bulletin. BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM. Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM? station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldnt add widget". SXM? presets greyed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and 9X9 to cancel freezes screen (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM? station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM?, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15 (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the callers vehicle has no echo issue. No response from Browse hard key when SXM? source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and its not accessible from
08044232024-01-02. Service bulletin. STEERING; TRAILER HITCHES; SERVICE BRAKES; BACK OVER PREVENTION; ELECTRICAL SYSTEM; WHEELS. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.
S21080000152024-01-02. Service bulletin. BACK OVER PREVENTION. Uconnect Box Require Service Message
S23030000022024-01-02. Service bulletin. BACK OVER PREVENTION; WHEELS. Ratchet Type Click Noise Heard In Four Wheel Drive (4WD) While Turning.
S238A0000492023-12-18. Service bulletin. BACK OVER PREVENTION. SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
S238A0000472023-12-18. Service bulletin. BACK OVER PREVENTION. Humming Noise Through Speakers While Vehicle Is Off
S18080000972023-10-02. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION. Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
0204232023-09-25. Service bulletin. STEERING; SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); BACK OVER PREVENTION. Front suspension squeaking noise when turning the steering wheel.
08044232023-04-17. Service bulletin. ELECTRICAL SYSTEM; TRAILER HITCHES; WHEELS; BACK OVER PREVENTION; STEERING; SERVICE BRAKES, HYDRAULIC. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.
08-028-232023-02-13. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.
S238A0000032023-02-13. Service bulletin. BACK OVER PREVENTION. Backup Camera Blue Screen After Flat Bed Install
S1623000028 Rev.2023-02-13. Service bulletin. VEHICLE SPEED CONTROL; BACK OVER PREVENTION; POWER TRAIN; VISIBILITY; PARKING BRAKE. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1625000003 Rev.2023-02-13. Service bulletin. BACK OVER PREVENTION; EXTERIOR LIGHTING. Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.