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Service bulletins for the 2020 Ram 3500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

762 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
18-012-21 REV. A2021-04-26. Service bulletin. FUEL SYSTEM, DIESEL; SERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire (Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation (68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance (68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck (Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold (Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Harsh downshift clunk during exhaust brake
08-029-212021-04-26. Service bulletin. VISIBILITY. Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
S1923000015 Rev.2021-04-26. Service bulletin. POWER TRAIN. Transmission Column Shifter Lever Feels Loose
S1809000007 Rev.2021-04-26. Service bulletin. ENGINE AND ENGINE COOLING. Customer complaint may include engine oil leak/consumption.
S21080000802021-04-26. Service bulletin. EQUIPMENT. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S1908000022 Rev.2021-04-26. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation Search Feature Does Not Work
S1924000019 Rev.2021-04-26. Service bulletin. STRUCTURE. Customer Indicates That Temperature Varies From Side To Side Being Colder On One Side Compared To The Other.
S1808000097 Rev.2021-04-26. Service bulletin. BACK OVER PREVENTION. Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
S21230000192021-04-26. Service bulletin. STRUCTURE. Water In Hood And/Or Slosh Noise From Hood
S2014000002 Rev.2021-04-26. Service bulletin. FUEL SYSTEM, GASOLINE. Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.
S21230000172021-04-26. Service bulletin. SEATS. Water Leak From Front Seat Grab Handle And Or A Pillar
S21080000692021-04-26. Service bulletin. EQUIPMENT. SXM Channels Inoperative Above Channel 450
90040172021-04-26. Service bulletin. BACK OVER PREVENTION. CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
23-010-212021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL; POWER TRAIN. Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
21-007-212021-03-15. Service bulletin. POWER TRAIN. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.
18-015-212021-03-15. Service bulletin. POWER TRAIN. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.
18-012-212021-03-15. Service bulletin. FUEL SYSTEM, DIESEL; SERVICE BRAKES, HYDRAULIC; EXTERIOR LIGHTING; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set. The customer may also notice one or more of the following:Harsh downshift clunk during exhaust brake decel
S2018000007 Rev.2021-03-15. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER. Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
S21080000522021-03-15. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; ELECTRICAL SYSTEM. Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
S2008000042 Rev.2021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Display Is Black After Replacing The Rear View Camera
S21080000452021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Favorite Song On-Air Alert List Empty
S21180000012021-03-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
S1625000007 Rev.2021-03-15. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
S2008000041 Rev.2021-03-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Device Not Supported Message On Radio Screen
90043512021-03-15. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; SERVICE BRAKES. PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.