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Service bulletins for the 2021 Ram 2500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

556 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Backup camera are shown. Show all

Bulletins, newest first
1032892025-03-04. Service bulletin. BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA - REAR VIEW
S2208000045 REV.B2024-12-11. Service bulletin. BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
08064232024-01-02. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
18017232024-01-02. Service bulletin. POWER TRAIN; BACK OVER PREVENTION; ELECTRICAL SYSTEM; AIR BAGS. Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.
S18080000972023-10-02. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION. Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
18017232023-04-17. Service bulletin. BACK OVER PREVENTION; AIR BAGS; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.
08-022-232023-02-13. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
S238A0000032023-02-13. Service bulletin. BACK OVER PREVENTION. Backup Camera Blue Screen After Flat Bed Install
S1623000028 Rev.2023-02-13. Service bulletin. VEHICLE SPEED CONTROL; BACK OVER PREVENTION; POWER TRAIN; VISIBILITY; PARKING BRAKE. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1625000003 Rev.2023-02-13. Service bulletin. BACK OVER PREVENTION; EXTERIOR LIGHTING. Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
S2118000001RevB2023-01-17. Service bulletin. EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC; BACK OVER PREVENTION. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
0807621-12023-01-17. Service bulletin. BACK OVER PREVENTION. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
S21230000412023-01-17. Service bulletin. BACK OVER PREVENTION. Wind Or Whistle Noise From Sunroof And Or Rear Cab
90043752023-01-17. Service bulletin. BACK OVER PREVENTION. RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.
08-234-222023-01-17. Service bulletin. ENGINE AND ENGINE COOLING; STEERING; PARKING BRAKE; WHEELS; ELECTRICAL SYSTEM; BACK OVER PREVENTION. UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal
S22080000802023-01-09. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High
S18080000972022-11-07. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR; BACK OVER PREVENTION. Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
90043752022-10-17. Service bulletin. BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:INFOTAINMENT. RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.
S21230000412022-10-17. Service bulletin. BACK OVER PREVENTION. Wind Or Whistle Noise From Sunroof And Or Rear Cab
S21210000102022-10-17. Service bulletin. BACK OVER PREVENTION. Service 4WD Lamp On, 4WD System Does Not Work, 4WD Service Lamp Flashing, Front Axle Disconnect Does Not Engage Or Disengage
90043752022-10-17. Service bulletin. BACK OVER PREVENTION. RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.
08020222022-10-17. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B143B-12 - ANC Microphone 1-Circuit Short To Battery. B143C-12 - ANC Microphone 2-Circuit Short To Battery. B143E-12 - ANC Microphone 3-Circuit Short To Battery. B143F-12 - ANC Microphone 4-Circuit Short To Battery.The DTCs are wrongly set and do not affect Active Noise Cancelation (ANC) performance.
S18080000972022-10-17. Service bulletin. BACK OVER PREVENTION. Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
S228A000004RevB2022-09-26. Service bulletin. BACK OVER PREVENTION. Panasonic VP4R Wi-Fi New Enrollment Pause
S21080001572022-09-26. Service bulletin. BACK OVER PREVENTION. Intermittently Backup Camera Does Not Display Red/Yellow/Green Gridlines Or Center Guideline

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.