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Service bulletins for the 2019 Ram 2500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

776 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Driver assistance are shown. Show all

Bulletins, newest first
S1917000002 Rev.2021-05-24. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; SUSPENSION. ASCM U0132 Loss Of Communication With Suspension Control Module (IPC) DTC
90043692021-05-24. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. CAMERA (surround view - digital) When vehicle is equipped with surround view system (XAK sales code) and rear camera is not functioning - If rear camera is not functioning we would expect to see these Diagnostic Trouble Code (DTCs) set by the Central Vision Processing Module (CVPM) - B217A-92 Rear Camera-Performance or Incorrect Operation U0264-00 Lost Communication With Camera Module - Rear 1. Take picture of head unit display so we can verify what part of the image is not functioning (Surround View vs. Rearview Camera) 2. Take vehicle scan and config report so we can verify s/w, DTCs, and vehicle config 3. If rear camera is not functioning, disconnect and reconnect the camera to ensure that the same camera is still not functioning. We want to ensure that the connection at the rear camera is secure. 4. Send information to FCA Redacted Content.
S1808000097 Rev.2021-04-26. Service bulletin. BACK OVER PREVENTION. Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
90040172021-04-26. Service bulletin. BACK OVER PREVENTION. CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
08-016-212021-02-16. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
S20230000182020-08-24. Service bulletin. LANE DEPARTURE; TRAILER HITCHES. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
S20080000932020-07-27. Service bulletin. ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP. Blind Spot Or Park Assist Warnings, False Activation
S20080000422020-05-26. Service bulletin. BACK OVER PREVENTION; BACK OVER PREVENTION: CAMERA SYSTEM. Radio Display Is Black After Replacing The Rear View Camera
S20230000182020-05-26. Service bulletin. TRAILER HITCHES; LANE DEPARTURE. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
S20230000182020-05-18. Service bulletin. LANE DEPARTURE; TRAILER HITCHES. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
90042362020-05-18. Service bulletin. SEATS; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); VEHICLE SPEED CONTROL. LATCH, Tailgate Striker position also affects closing effort. Prior to ordering this part for a customer stating the Tailgate will not auto release when the tailgate is closed or is hard to close, first try adjusting the tailgate strikers to minimize the force required to close. The strikers must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution if needed. If no response in 15 minutes, proceed with repair.
S20230000182020-04-27. Service bulletin. VISIBILITY; BACK OVER PREVENTION; LANE DEPARTURE; TRAILER HITCHES. Trailer Detection For Heavy Duty Truck - Blind Spot And Trailer Merge Assist
S20230000142020-04-27. Service bulletin. BACK OVER PREVENTION. Single Pop Noise From Rear Of Sunroof While Opening
90041572020-04-06. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); POWER TRAIN; SUSPENSION; ELECTRICAL SYSTEM. MODULE, Air Suspension, [SEB] For replacement of Air Suspension Control Module (ASCM) due to the following DTCs, please contact FCA Redacted Content to aid in root-cause prior to repair at FCA Redacted Content or FCA Redacted Content U0132 (Loss of Comm) U0421 (Implausible Data) C220C (Software Supervision) C15DE-72 (Exhaust Solenoid Actuator Stuck Open) If no response in 15 minutes, proceed with repair. As per STAR Online case S1917000002: Do not replace any components. First record the DTC?s by creating and saving a vehicle scan report with WiTECH under the reports tab. Next, attempt to reset the ASCM by removing the F50 20A ASCM fuse in the Power Distribution Center. Then reinstall the fuse. Using WiTECH check for DTC?s. If U0132, U0421, U0422 DTCs are now stored, clear them. Perform a short test drive. If the codes do not return do not repair. Condition is under investigation by engineering.
90041652019-12-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION; VISIBILITY; EQUIPMENT. WINDSHIELD For concern of rear view mirror loose or fell off, inspect mirror button. If the mirror button detatched from the winshield, please follow the normal repair process and take pictures of the button and the winshield trademark and email to: Diego Estrada - diego.estrada@fcagroup.com to send the mirror button to the engineering team for analysis If you happen to replace the windshield please send it to him as well. If further information is needed, please contact Diego Estrada at (248) 494-2651 If no response in 15 minutes, proceed with repair.
90041492019-12-02. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. CAMERA, Forward Facing, [XAK] / Video Control Processor For DTC B2286-00 - Calibration not learned/Lost calibration set by the Central Vision Processing Module (CVPM), DO NOT try to run a service calibration routine before replacing the part. Otherwise, the historical environmental data will be erased. Please contact one of the following: Sam Tkac at (248) 821-7819 Bing Guo at (248) 500-7355 If no response in 15 minutes, proceed with repair. For additional help, please provide/perform the following procedure via email to bg589@chrysler.com and sam.tkac@fcagroup.com. 1. Obtain a vehicle scan report and configuration report, this will capture all CVPM DTCs and any critical environmental data. 2. Take a picture of the radio head unit display when in surround view mode to show what the Top+ Rear view looks like when the fault is active. 3. Perform diagnosis ECU reset, or ignition off have radio go to sleep mode. Verify if the DTC is still active. 4. Inspect the CVPM harness and related in-line harness connections to ensure the connectors are assembled correctly, with no connector damage, pinched wires, terminals pushed out, bent pins, or water intrusion. 5. If the wiring harness and connections appear to be good and B2286-00 is still active, replace the CVPM and return to QEC for root cause analysis. DO NOT try to run a service calibration routine before replacing the part. Otherwise, the historical environmental data will be erased.
08-003-19 REV.C2019-10-28. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
549662019-07-15. Service bulletin. LANE DEPARTURE: LANE KEEP: STEERING ASSIST. Module-Parking Assist

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.