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Service bulletins for the 2012 Nissan Murano

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

129 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
NTB10-029G2022-05-20. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN. NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB15-044B2021-05-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. Fuel Filler Cap tether clip service information
NTB11027B2021-05-10. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; TIRES. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
NTB09099A2021-05-10. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
NTB09131B2021-05-10. Service bulletin. FORWARD COLLISION AVOIDANCE; EQUIPMENT:OTHER:LABELS. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
NTB15044B2021-05-10. Service bulletin. EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
NTB11069C2021-05-10. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
NTB10033D2021-05-10. Service bulletin. EQUIPMENT:ELECTRICAL. SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.
NTB12055E2021-05-10. Service bulletin. WHEELS; POWER TRAIN; EQUIPMENT; BACK OVER PREVENTION. IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.
NTB150602021-05-10. Service bulletin. SERVICE BRAKES; WHEELS; BACK OVER PREVENTION; STEERING; EQUIPMENT. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
NTB14007B2021-05-10. Service bulletin. EQUIPMENT. SERVICE INFORMATION All parts listed in this bulletin's table are currently on parts restriction. If any of these parts are needed for any reason, order the part(s) using the order form in this bulletin. See this bulletin for further detail.
NTB99060G2021-05-10. Service bulletin. EQUIPMENT. SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Nissan vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain, iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
NTB00042D2021-05-10. Service bulletin. AIR BAGS; BACK OVER PREVENTION; EQUIPMENT. SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
NTB13015A2021-05-10. Service bulletin. EQUIPMENT. SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
NTB141082021-05-10. Service bulletin. STRUCTURE; EQUIPMENT. IF YOU CONFIRM: The edge on the right side of the soft top is fraying. ACTION: 1. Inspect the link of the right side storage lid hinge for a sharp edge. 2. Use emery cloth to smooth off the edge. - Use touch-up paint to cover up any bare metal. 3. Using a suitable tool, trim off the frayed material. - If the edge is worn too much, replace the soft top cover outer (soft top cover). - If the soft top cover needs to be replaced, refer to the Electronic Service Manual (ESM), section RF-Roof, for removal and installation. See this bulletin for further detail.
NTB140762021-05-10. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:ROOF AND PILLARS. SERVICE INFORMATION This bulletin contains the procedure to replace the folding roof lower linkage assemblies (lower links) and the folding roof upper linkage assemblies (upper links). See this bulletin for further detail.
NTB10066A2021-05-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
NTB140372021-05-10. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; VISIBILITY:GLASS, SIDE/REAR. IF YOU CONFIRM The skylight glass, when opening the soft top, comes in contact with the rear seat?s headrests (for example, see Figure 1). - The soft top may not open any further once the skylight glass catches on the headrests. NOTE: It is normal for the headlining to contact and rub on the tops of the rear headrests when opening and closing the soft top. ACTION Adjust/lengthen the fourth bow pressure link(s). - Use the adjustment procedure in this bulletin?s SERVICE PROCEDURE starting on page 2. See this bulletin for further detail.
NTB140362021-05-10. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:ROOF AND PILLARS; EQUIPMENT. IF YOU CONFIRM The soft top has a loose fitting appearance (see example in Figure 1). - The pressure links are adjusted improperly. NOTE: The pressure links adjust the fourth bow, which is located between the skylight glass and rear window. - Figure 1a shows a soft top with proper fit. ACTION Adjust/shorten the fourth bow pressure link(s). - Use the adjustment procedure in this bulletin?s SERVICE PROCEDURE starting on page 2. See this bulletin for further detail.
NTB140222021-05-10. Service bulletin. SEATS:MID/REAR ASSEMBLY; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. SERVICE INFORMATION The applied models can be equipped with a "factory installed" 2nd Row DVD system, or have an "accessory installed" 2nd Row DVD system (Figure 1). Before beginning diagnostics, confirm which type of 2nd Row DVD system is installed. This bulletin and the information on pages 2 and 3 applies only to the accessory installed 2nd Row DVD system. If you confirm a customer?s concern for the accessory installed 2nd Row DVD system, please follow the correct procedure for accessory part diagnosis and warranty on pages 2 and 3. Please see this bulletin for further details.
NTB08055C2021-05-10. Service bulletin. EQUIPMENT; AIR BAGS. SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
NTB131112021-05-10. Service bulletin. EQUIPMENT. IF YOU CONFIRM: * The convertible top will not completely open and stow. And/or * There is a bulge in the headliner at the left or right of the rear skylight window. ACTION: Inspect both of the Skylight Window links for separation from the Skylight Window frame. Please see this bulletin for further details.
NTB11005D2021-05-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
NTB92123D2021-05-10. Service bulletin. WHEELS; EQUIPMENT. Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
NTB130742021-05-10. Service bulletin. AIR BAGS; VEHICLE SPEED CONTROL; EQUIPMENT. SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to - Follow information in the appropriate Service Manual - Use CONSULT-III plus to perform configuration - Select the correct vehicle in CONSULT-III plus - Confirm the VIN is correct (matches the vehicle) in CONSULT-III plus - Select/install the correct configuration

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.