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Service bulletins for the 2010 MINI Cooper

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

161 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Bulletins, newest first
M5103122018-11-13. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM; EQUIPMENT. Window Regulators Squeak when Moving Up or Down. The front side windows can make a squeaking noise when operated.
M1101122018-11-13. Service bulletin. EQUIPMENT; ENGINE; EQUIPMENT ADAPTIVE/MOBILITY. N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
M6401102018-11-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. ?SI M64 01 10 Heating and Air Conditioning June 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged. The air conditioning compressor is excessively loud/running rough when the air conditioning system is switched on and the compressor is active. Vibration in the air conditioning suction line (low side).
M8402142018-11-13. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this Service Action to be completed prior to customer delivery.
M6504142018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system. Note: This VIN-specific NAV enabling code is then also automatically stored in the Repair Kit in the Aftersales Assistance Portal (ASAP). The automated INITIAL NAV enabling code request and activation of the navigation system will take no longer than 1 minute. After finishing "Delete Transport Mode," the navigation system in the vehicle will be active without entering the 20-digit INITIAL NAV enabling code manually or in ISTA. If the navigation system is not active and asking for the enabling code, turn off the ignition and wait for the head unit to enter sleep mode (approx. 3 minutes). After that, turn on the ignition again. The head unit will start up and the navigation system is activated. If the INITIAL NAV enabling code for first-time activation of the navigation system is not requested or delivered automatically, it still can be ordered manually through the Parts department and activated in the vehicle by entering the 20-digit enabling code manually.
M2101142018-11-13. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; POWER TRAIN. Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Total rotational angle at no load condition (with applied torque less then 20 Nm) 2. Secondary plate longitudal axial play 3. Friction surface appearance changes due to thermal overload. PROCEDURE Refer to the attached "Dual-mass Flywheel Inspection" document for the complete inspection procedure. The dual-mass flywheel replacement is justified only if one or more of the following criteria are met: 1. The total rotational free-play measured at the flywheel gear ring is: Equal to or greater than 3 tooth gaps on N14/N18-equipped engines; Equal to or greater than 14 tooth gaps on B38/B46/B48-equipped engines. 2. The secondary plate total axial bearing play measured at outside diameter of the flywheel is: Equal to or greater than 3 mm on N14/N18-equipped engines; Equal to or greater than 5 mm on B38/B46/B48-equipped engines. 3. Significant discoloration in the adjoining area outside the friction ring, or a severe ablation/erosion of the friction area, is present. WARRANTY INFORMATION Warranty claims for replacing a Dual Mass Flywheel are subject to denial or debit when it is determined that the diagnostic procedures outlined above were not followed. ATTACHMENTS View PDF attachment M210114_Dual-Mass_Flywheel_Inspection.
M6401142018-11-13. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the customer dislikes this feature, it can be deactivated by using the following steps.
M5101132018-11-13. Service bulletin. VISIBILITY; EQUIPMENT. Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. CAUSE The spring tension is too great and weak pivot pins can break.
M1301142018-11-13. Service bulletin. ENGINE; FUEL SYSTEM, GASOLINE. "N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the high-pressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose on the N18 engine. The N18 portion of the Repair Instruction is incorrect. As an interim solution, follow the procedure outlined below until this portion of the Repair Instruction is corrected. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/159...2/5/2014 Page 2 of 2 Bosch High-pressure Pump (1): All vehicles equipped with the N18 engine and produced from 3/2012 and later When the engine is fitted with a Bosch High-pressure Pump (1), the highpressure supply hose (2) MUST NOT be replaced when making repairs. The remaining portion of the Repair Instruction and tightening torques is correct. Refer to EPC for the applicable part numbers when making repairs."
M1201142018-11-13. Service bulletin. ELECTRICAL SYSTEM; ENGINE. N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. The following fault would be stored in the DME: ??Fault 274D: Mixture adaptation, lower engine speed range (mixture too lean) CAUSE 1. Possible intake/exhaust leaks, or a faulty component as listed in the test plan 2. Unfavorable DME software.
M1104132018-11-13. Service bulletin. ENGINE. Service Action: N14 Engine Check Timing Chain Tensioner and Timing Chain. The timing chain tensioner applies pre-tension to the timing chain guide rail mechanism. In some cases, the tensioner spring force may be too low. Depending on the severity of the wear, it may lead to a rattling noise when starting the engine cold or when the engine is idling. CAUSE The timing chain tensioner internal tolerances are not consistent.
M1101122018-11-13. Service bulletin. ENGINE; ELECTRICAL SYSTEM. "N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid. DIAGNOSTIC Below is the procedure for identifying how far the engine oil has migrated inside the engine electrical harness, when this issue occurs, if at all. The procedure must be followed very carefully so that the proper repair is identified. 1. Disconnect the oil pump volume control solenoid valve electrical connection per Repair Instructions 11 41 519 ""Removing and installing or replacing the solenoid valve (engine oil pump)."" Inspect the electrical connector; if no engine oil is found inside the electrical connector, perform the oil pump volume control valve repair procedure. If engine oil is found inside the electrical connector, proceed to diagnostic procedure step 2. 2. Remove the cover from the DME and remove all three electrical connectors from the DME. Inspect the connectors for traces of engine oil. If no engine oil is found, perform the oil pump volume control valve repair procedure and replace the engine section of the wire harness. Refer to EPC for the additional part number. If engine oil is found in the DME connector, proceed to step 3. 3. If engine oil is found in the DME electrical connector, perform the oil pump volume control valve repair procedure, replace the engine section of the wire harness and replace the DME. Refer to EPC for the additional part numbers. Do not remove the engine oil pan. Do not replace the oil pump volume control valve. Do not replace engine oil pump. OIL PUMP VOLUME CONTROL VALVE REPAIR"
M1108152018-11-13. Service bulletin. ENGINE. Surface Cracks on the Water Pump Drive Pulley. During a repair, service or inspection, the drive pulley on the water pump shows signs of cracking. No part replacement is necessary unless there is another issue found that will be corrected by replacing the drive pulley.
M0901152018-11-13. Service bulletin. ELECTRICAL SYSTEM. New programming feature: Exclusion of Infotainment Control Units from Programming.
M6402152018-11-13. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR; ENGINE AND ENGINE COOLING. The Blower Motor is Faulty. The blower motor does not operate at any fan speed. The blower motor may work intermittently with the blower fan speed operating only on FULL speed. CAUSE The blower motor is faulty and causes the blower resistor to fail.
M0110142018-11-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. "MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. To address this issue, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is providing the following Motorer-Focused Satisfaction (MFS) Program. This program's procedures have been available to you to address specific Motorers' concerns since September 1, 2014. As part of our Motorer Pledge to deliver an incredible MINI motoring experience, for the abovereferenced MINI vehicles, we developed this program to increase our Motorers' satisfaction by helping to prevent unexpected dealer service repair visits."
M6502132018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. "CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: ? Menu ""PRESETS"" ? Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
M6106072018-11-13. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to http://www.batteryuniversity.com/parttwo-42B.htm. For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. To repair the vehicle properly the first time in the workshop, the diagnostic test plans must be performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair. Discharged battery."
M1701152018-11-13. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE. "Engine Cranks, No Start and/or Engine Coolant Temperature Faults. 1 The engine either exhibits a crank, no start or a hard start (long crank), usually on a cold engine. No faults are stored in the DME. Proceed to Correction 1 for further diagnosis. 2 NOTE: The engine may also exhibit the same starting behavior as in Situation1. The Service Engine Soon lamp is illuminated, with one or more of the following fault codes stored in the DME: Engine temperature sensor faults ? 2943 Coolant temperature sensor, signal change too fast ? 2937 Coolant temperature sensor, electrical: short circuit to positive ? 2936 Coolant temperature sensor, electrical: short circuit to earth ? 293A Coolant temperature sensor, plausibility, cold start: temperature too high ? 293B Coolant-temperature sensor, plausibility, cold start: Temperature too low ? 2947 Coolant-temperature sensor, signal: Fixed on low ? 2948 Coolant-temperature sensor, signal: Fixed ? 3393 Engine downtime, plausibility: Time too long in correlation with engine coolant cooling down ? 3392 Engine downtime, plausibility: Time too short in correlation with engine coolant cooling downIf any of the above fault codes are stored, proceed to Correction 2. Engine thermostat faults: ? 348E Characteristic map thermostat, actuation: Short circuit to positive ? 348F Characteristic map thermostat, actuation: Short circuit to earth ? 3490 Characteristic map thermostat, actuation: Open circuit If any of the above fault codes are stored then proceed to Correction 2: The above fault codes for the engine temperature sensor and thermostat are the primary fault codes for turning the Service Engine Soon light on. 1. Poor solder contacts in the engine coolant temperature sensor integrated into the engine thermostat housing 2. A faulty external or replaceable engine coolant temperature sensor (see below for identifying production changes in the thermostat and engine temperature sensors) 3. A faulty map-contro
M1301152018-11-13. Service bulletin. FUEL SYSTEM, GASOLINE. N18:MINI Fuel Additive. INFORMATION Because carbon deposit buildup is related to fuel quality, it is not considered a defect in the vehicle's materials or workmanship. Consequently, the use of MINI Fuel Additive as outlined in this bulletin is not covered under the terms of the MINI New Passenger Car Limited Warranty, MINI Maintenance Program, any applicable Federal, State or MINI Emissions Warranty or the MINI Next Certified Pre-Owned Limited Warranty. [ Copyright (c)2015 BMW of North America, Inc. ] https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/217...4/7/2015
M0701152018-11-13. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer. Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
M8402142018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT. "This Service Information bulletin supersedes SI M84 02 14 dated December 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this Service Action to be completed prior to customer delivery. AFFECTED VEHICLES This Service Action involves certain R5x, R6x equipped with COMBOX (CMedia), and F56 vehicles equipped with HU-H (option code 7L5). First check if a Service Action label with a code number 75 is already attached to the B-pillar. If code number 75 has been punched out, the campaign has already been performed, no further action is required. For the affected vehicles, the DCSnet Warranty Vehicle Inquiry ""Vehicle Comment"" and/or the Key Reader/ISPA Light application's ""Comments Information on"" tab has been updated to display the following message: Service Action SI M84 02 14: Bluetooth So
M8401152018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. "SUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/20701.1.M840115....3/2/2015 Page 2 of 2 Result: z The phone reconnects to the Bluetooth system (normal). z However, the contact list is not transferred (not normal). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle, he or she must unlock the phone at least once (passkey). With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the ""Attachment"" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following website: www.miniusa.com/bluetooth NOTE: This SI will be updated as new information is received. "
M3401132018-11-13. Service bulletin. SERVICE BRAKES. "SI M34 01 13January 2015 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated May 2014. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow ""Service Due"" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC"
M0107162018-11-13. Service bulletin. ENGINE AND ENGINE COOLING. "N14 ENGINE TIMING CHAIN AND TENSIONER: LIMITED WARRANTY EXTENSION TO 7 YEARS/100,000 MILES. INFORMATION As part of a Class Action Suit Settlement for the vehicles listed above (""Class Vehicles""), MINI USA, a division of BMW of North America, LLC, is extending the limited warranty for the engine timing chain and tensioner to: 7 years/100,000 miles as determined by the vehicle's original in-service date This component-specific limited warranty extension applies to: Defects in materials or workmanship; and this Extended coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the MINI New Passenger Car Limited Warranty. For the eligible MINI vehicles, the limited warranty extension applies to the: Timing Chain (1) Timing Chain Tensioner with Seal Ring (4) In conjunction and when necessary, the parts listed below may only be claimed when there replacement is required to ""properly"" perform a covered repair of the timing chain and/or tensioner: Guide Rail (2) Tensioner Rail (3) Timing Chain Tensioner Seal Ring (5) Crankshaft Sprocket (6) Guide Rail (11) Bearing Bolt with Washer (13) Washer (14) Bearing Bolt with O-ring (15) O-ring (16)Note: This bulletin is a notice of a component-specific ""limited warranty extension as part of a Class Action Settlement. This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the MINI vehicle is currently experiencing a problem with the timing chair and/or tensioner."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.