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Service bulletin M840214

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148212
Published by NHTSA2018-11-13
Manufacturer's numberM840214
Manufacturer's date2014-12-01
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this Service Action to be completed prior to customer delivery.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
MINI CLUBMAN2013
MINI COOPER2013 to 2015
MINI COOPER CLUBMAN2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER CLUBMAN2011
MINI COOPER CONVERTIBLE2009
MINI COOPER COUNTRYMAN2011 to 2013
MINI COOPER COUPE2012, 2013
MINI COOPER ROADSTER2012, 2013
MINI COOPER S2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER S2011 to 2015
MINI COOPER S CLUBMAN2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER S CLUBMAN2011 to 2012
MINI COOPER S CONVERTIBLE2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER S CONVERTIBLE2011 to 2012
MINI COOPER S COUNTRYMAN2011 to 2012
MINI JCW2012
MINI JCW CONVERTIBLE2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
M6105152018-12-10. Service bulletin. CAS Module Fails Programming with CoAPI Error 2082. During vehicle programming, the CAS (Car Access System) module fails to program with CoAPI error 2082 displayed. Refer to the attachment, which lists the affected CAS serial numbers. The following part numbers are affected: 61 35 9 287 534 61 35 9 226 238 61 35 9 227 053 61 35 9 287 535
M8401142018-12-10. Service bulletin. This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. z Contact List incomplete z General connection failures z Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) z Samsung S6 and S6 Edge device firmware
M0111162018-12-10. Service bulletin. ?OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. This Service Information bulletin supersedes SI 01 11 16 dated December 2016.
M3401132018-11-13. Service bulletin. Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Software calculation of the brake pad wear model in the DSC.
M1202142018-11-13. Service bulletin. N18: Service Engine Soon Lamp (MIL) May Come On at High Altitude. The Service Engine Soon lamp (MIL) is illuminated and engine power output is reduced. This could only occur only in areas high above sea level (greater than 5,000 feet) and more frequently with colder outside temperatures. The following faults will be stored in the DME, and no engine mechanical problems are found. * 2C56 - Charging pressure control, plausibility Pressure too high * 2C58 - Charging pressure control, switch-off: pressure build-up blocked Unfavorable DME software
M6506102018-08-06. Service bulletin. NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
SIM-12-07-122012-07-26. Service bulletin. MINI: THERE IS A SOFTWARE ERROR CAUSING THE SERVICE ENGINE SOON LIGHT TO BE ILLUMINATED THAT IS RELATED TO VALVETRONIC DIAGNOSTICS. MODELS R55, R56, R58, R57, R60, R59. NO MODEL YEARS LISTED. *PE
SIM-12-02-112011-09-13. Service bulletin. BMW: A SOFTWARE ERROR IS CAUSING A HESITATION OR JERKING WHEN ACCELERATING UNDER HIGHER LOADS BETWEEN 3000 ¿ 4000 RPM. *RM
SI-M61-02-092010-05-19. Service bulletin. MINI: SERVICE ACTION-PROGRAM CONTROL MODULES (FRM). AN ERROR IN THE FOOTWELL MODULE (FRM) SOFTWARE MAY LEAD TO A LOSS OF WINDOW INITIALIZATION FOR R57 (MINI CONVERTIBLE) ON SOME MODELS. WHEN WIND WINDOW INITIALIZATION IS LOST, THE WINDOW REMAINS IN THE SHORT LIFT POSITION WHEN THE DOOR IS OPENED, AND THE CONVERTIBLE TOP CANNOT BE OPENED. *PE
SI-M-61-02-082009-03-27. Service bulletin. MINI: TO IMPROVE CUSTOMER SATISFACTION WITH FRM RELATED COMPLAINTS, AN ENHANCEMENT TECHNICAL SUPPORT (TEILECLEARING) PROCESS HAS BEEN DEVELOPED TO HELP IDENTIFY THE ROOT CAUSES OF THESE COMPLAINTS. *PE