WenmarOpen by Wenmar Pro

Service bulletin M011014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10147794
Published by NHTSA2018-11-13
Manufacturer's numberM011014
Manufacturer's date2015-10-01
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT

NHTSA's summary

"MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. To address this issue, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is providing the following Motorer-Focused Satisfaction (MFS) Program. This program's procedures have been available to you to address specific Motorers' concerns since September 1, 2014. As part of our Motorer Pledge to deliver an incredible MINI motoring experience, for the abovereferenced MINI vehicles, we developed this program to increase our Motorers' satisfaction by helping to prevent unexpected dealer service repair visits."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
MINI CLUBMAN2013
MINI COOPER2007, 2008, 2009, 2010
MINI COOPER2011 to 2015
MINI COOPER CLUBMAN2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER CLUBMAN2011
MINI COOPER CONVERTIBLE2009
MINI COOPER CONVERTIBLE2016
MINI COOPER COUNTRYMAN2011 to 2013
MINI COOPER COUPE2012, 2013
MINI COOPER ROADSTER2012, 2013
MINI COOPER S2007, 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER S2011 to 2016
MINI COOPER S CLUBMAN2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER S CLUBMAN2011 to 2012
MINI COOPER S CONVERTIBLE2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER S CONVERTIBLE2011 to 2012
MINI COOPER S COUNTRYMAN2011 to 2012
MINI COOPER S US2009 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER S US2011
MINI COOPER US2007 (the catalog's model; the bulletin names a series or trim of it)
MINI COOPER US2009 (the catalog's model; the bulletin names a series or trim of it)
MINI COUNTRYMAN2016
MINI JCW2012
MINI JCW CONVERTIBLE2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20245442024-08-15. Label
20103822010-11-03. Label
20093582009-12-17. Label
09V4740002009-12-15. EQUIPMENT:OTHER:LABELS
07V5330002007-11-20. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SIM6501162022-08-01. Service bulletin. XM Satellite Radio Recekption - Audio, Navigation, Monitors, Alarms, SRS
M310316M06032022-08-01. Service bulletin. Mini parts logistics TEC 25 wishbone return
M3601192022-01-24. Service bulletin. New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
BMWJUL13162021-05-17. Service bulletin. MINI Water Pump Class Action Settlement
M5402192019-10-21. Service bulletin. RATTLE NOISE FROM SUNROOF WHILE DRIVING: A rattle noise is present from the sunroof while driving only with the sunroof glass in the closed position.
M6502192019-09-23. Service bulletin. SECURITY IMPROVEMENTS FOR HEAD UNITS. Security patches for non-safety critical vulnerabilities in MINI head units Entry Nav Entry Media NBT and NBT EVO.
M1301192019-09-23. Service bulletin. LIN BUS COMMUNICATION FAULT FOR ENVIRONMENTAL AIR CATALYST (EAC) SENSOR FC1B8302. The malfunction indicator lamp light is on (MIL) with the following fault code stored in the DME.
M6502192019-09-23. Service bulletin. SECURITY IMPROVEMENTS FOR HEAD UNITS. Security patches for non-safety critical vulnerabilities in MINI head units Entry Nav Entry Media NBT and NBT EVO.
M1202192019-08-19. Service bulletin. DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL: In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
M6501192019-07-22. Service bulletin. Safety Systems HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO (HU-H2).