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Service bulletins for the 2021 Mercedes-Benz AMG GT

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

244 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
NCU-OTAcommNoMMC2024-02-06. Service bulletin. ELECTRICAL SYSTEM. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, 190/290,217/222, 231, 172) vehicles, the software of the communication module does not correspond with the latest series production configuration. This free of charge update includes quality-enhancing optimizations for the communication module to improve the system stability and better availability of the Mercedes me services. The update is downloaded and installed in the background. This process takes approx. 15 minutes. During the installation, the system can be used without restrictions. The new software will be active after the vehicle has been switched off. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge without an additional workshop visit via the data link of the communication module. All customers will be mailed a letter informing them of this software update.
EW-EngineThermSW2024-01-03. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the engine thermostat (including software update) installed in certain Model Year ("MY") vehicles (with engines M176, M177, M178) listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first), due to the following condition: In the affected vehicles, the sealing ring in the engine thermostat could detach, causing a delay in the heating of the engine coolant. This may also cause the check engine Malfunction Indicator Lamp ("MIL") to illuminate. Please follow the work instructions added to this NCU to remedy the issue. Please be advised that all repairs being claimed under this extended warranty must have a quick test uploaded with the following fault code information and may be audited. P012800 - Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) All repairs found to be functioning properly or without proper documentation will be returned and the claim debited in full. Only the following damage codes and parts may be claimed for the aforementioned repairs: Damage Code(s): 20102 - Insert, coolant thermostat o 52 - Does not operate correctly o 41 - Hard closing 20103 - Housing/cover, coolant thermostat o 73 - Electrical fault 2030T - Heating element, coolant thermostat o 53 - Insufficient effect/power o 73 - Electrical fault
OTA-Head Unit SW2024-01-03. Service bulletin. ELECTRICAL SYSTEM. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the head unit software does not correspond to the current series production configuration. The head unit will receive an OTA update to optimize the "Live Traffic Information" service for the navigation system. Additional product improvements including infotainment system robustness will be implemented. The software update will be downloaded in the background. The subsequent installation takes roughly 45 minutes and requires the customer's consent in the vehicle. During installation, the system can be used without restriction. The new software will be active after the vehicle has been switched off. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
OTA-Comm Mod SW2024-01-03. Service bulletin. ELECTRICAL SYSTEM. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration. The communication module will receive an OTA update to improve the system stability and allow for better accessibility of Mercedes me services. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
LI82.85-P-0768002023-11-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in N112/9 control unit for telematics services (HERMES). Software update for control unit N112/9 - Control unit for telematics services (HERMES) to software release E522.8. If, against expectations, the erroneous display of the message in the instrument cluster continues to occur following the update, please create a TIPS case.
LI82.85-P-0767992023-09-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re-commissioning of the control unit N112/9 - Control unit for telematics services (HERMES), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 - Control unit for telematics services (HERMES), this fault will no longer occur in future.
NCU-HU SW Update2023-09-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customer’s vehicle. The OTA may be validated as successful on the customer’s Mercedes Me connect app under “Over-the-Air Vehicle Updates” as “Update for the communication module”. If the OTA is successful it will show a green “installed” and date of installation in the Over-the-Air update section.
LI77.25-P-0737492023-08-02. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. Rear spoiler sporadically remains in opened position or does not extend and a fault message appears in the instrument cluster. The rear spoiler can then no longer be retracted manually using the button. The function of the rear spoiler is re-established after an ignition reset and the fault message is no longer present in the instrument cluster. Possible causes: • Coding of the AMG DRIVE UNIT for recognition of Hall sensor when retracting rear spoiler. • Hardware tolerances / hardware wear If new software for the AMG DRIVE UNIT is available, carry out the software update. If the vehicle already has the most current version of the AMG DRIVE UNIT software installed, conduct SCN coding of the AMG DRIVE UNIT. Then check the currently learned actual values under the path "DRVU -> Actual values -> Rear wing sensor system" (print AV screen prior to completing initialization -- if necessary): If the values are all within the target range (green): --> Subject the vehicle to a final inspection/test drive and, if the findings report is OK, return it to the customer. If the values are not within the target range (red): --> Re-initialize the rear spoiler (if necessary up to 5x) until all values are in the target area (green).
LI54.10-P-0767422023-08-02. Service bulletin. ELECTRICAL SYSTEM. The red battery light in the instrument cluster lights up while driving. Voltage drop in alternator / battery / chassis main circuit.
LI82.85-P-0753752023-07-03. Service bulletin. COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone (settings -> units)
NCU-20221000052023-04-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that the affected vehicles may not meet current On Board Diagnostics (“OBD”) emissions specifications. Under certain conditions, the permanent OBD fault code memory of the 48V ISG control unit may not activate. What We’re Doing MBUSA will conduct a voluntary Emission Recall Campaign in which an authorized Mercedes- Benz dealer will update the software in the affected vehicles.
NCU-20220100012023-03-03. Service bulletin. ELECTRICAL SYSTEM. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLEClass, GLS-Class, and AMG GT (177, 118, 257, 213, 247, 253, 167 and 290 platform) vehicles without the augmented reality camera (“ARC”), as disclosed at the time of sale to the vehicle purchaser. As a result, the ARC and "Dash-cam" functions are currently not enabled. What We’re Doing MBUSA will conduct a Service Campaign where an authorized Mercedes-Benz dealer will retrofit the ARC to the vehicle and enable the ARC and “Dash-cam” functions on applicable vehicles.
NCU-20210600092023-03-03. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 GLE/GLS-Class, E-Class, E-Class Coupe/Convertible, CLS-Class and AMG GT (167, 213, 238, 257 and 290 platforms) vehicles, the 48V battery management system software might not meet specifications which could potentially result in one or more of the following circumstances: Audible tone, and alternating malfunction warning messages in the instrument cluster for Transmission Malfunction, 48V, 12V, and/or the coolant temperature followed by reduced engine output. The vehicle may not start during initial start-up (ECO start-stop system is not affected). OBD monitoring functionality may not become active for the battery control unit coolant temperature. What We’re Doing MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will perform a software update on the 48V battery management system for the affected vehicles.
LI72.20-P-0757462023-02-03. Service bulletin. ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.
LI54.10-P-0696982023-01-05. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow LI54.10-P-073164. Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for identifying the correct Remedy. 1. No start 2. Yellow or red instrument cluster message for 48 V on-board electrical system battery (G1/3) 3. Limp home mode, overheating, A/C not blowing cold, or loss of acceleration 4. Check Engine Light Cause Cause 1: Software causes Intermittent No Starts with fault B183387 in DC/DC converter N83/1 Cause 2: Software causes Permanent No Start with fault B183349. May also have fault B183371. Cause 3: Hardware short circuit in 48V system causes fault B183319 in 48V battery. May also have fault B183371. Cause 4: Internal 48V battery Peltier cooling element failure causes fault B183397
LI54.10-P-0696982022-11-04. Service bulletin. ELECTRICAL SYSTEM. Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow LI54.10-P-073164. Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for identifying the correct Remedy. 1. No start 2. Yellow or red instrument cluster message for 48 V on-board electrical system battery (G1/3) 3. Limp home mode, overheating, A/C not blowing cold, or loss of acceleration 4. Check Engine Light Cause Cause 1: Software causes Intermittent No Starts with fault B183387 in DC/DC converter N83/1 Cause 2: Software causes Permanent No Start with fault B183349. May also have fault B183371. Cause 3: Hardware short circuit in 48V system causes fault B183319 in 48V battery. May also have fault B183371. Cause 4: Internal 48V battery Peltier cooling element failure causes fault B183397 Cause 5: This will Always have fault code B183371 but different from cause 2 and 3 -- it will Not have B183349, B183319, or any other faults in the 48V battery. This will only have fault B183371 in 48V battery. Cause 5 is from the 48V battery detecting an abnormality which then causes the 48V battery to disconnect itself. The disconnected 48V battery then causes subsequent symptoms: Limp Home Mode, overheating, A/C not blowing cold, or loss of acceleration Cause 6: Check Engine Light with fault P0606F1 in the N127 PTCU Remedy Note: each of these remedies correspond to a specific cause. Make sure to match correct Cause with Remedy. Remedy 1: 1. Update software in G1/3 (48V battery) using newest Xentry software and AddOns 2. Road test and release vehicle if no further symptoms
NCU-20210600092022-11-04. Service bulletin. ELECTRICAL SYSTEM. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021 GLE/GLS-Class, E-Class, E-Class Coupe/Convertible, CLS-Class and AMG GT (167, 213, 238, 257 and 290 platforms) vehicles, the 48V battery management system software might not meet specifications which could potentially result in one or more of the following circumstances: o Audible tone, and alternating malfunction warning messages in the instrument cluster for Transmission Malfunction, 48V, 12V, and/or the coolant temperature followed by reduced engine output. o The vehicle may not start during initial start-up (ECO start-stop system is not affected). o OBD monitoring functionality may not become active for the battery control unit coolant temperature. What We’re Doing MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will perform a software update on the 48V battery management system for the affected vehicles. Affected customers will be notified via First Class letter to have the update performed on their vehicle.
LI82.60-P-0752922022-10-05. Service bulletin. ELECTRICAL SYSTEM. Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Sometimes, the "My Favorites" category will be unavailable for the entire drive cycle. Cause Current MBUX Multimedia System (A26/17) software release Remedy Software update of MBUX Multimedia System (A26/17) to E905.4 (in development). This document will be updated once the software is released.
LI82.85-P-0750442022-08-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" -> "Accessibility" -> "Touch" and turn the "BackTap" option OFF.
LI46.15-P-0633532022-08-04. Service bulletin. STEERING; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit
LI91.30-P-0745402022-05-04. Service bulletin. ELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Complaint The seat heating for the front seats is nonfunctional, the LEDs on the buttons are however, active. Cause Faulty coding. Remedy 1. Coding of control unit N10/8 - Rear signal acquisition and actuation module (SAM-H). 2. Commissioning of front seat heating. If problem persists, please open a PTSS case with a short video showing complaint
SC-2022010012022-04-05. Service bulletin. ELECTRICAL SYSTEM. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) vehicles without the augmented reality camera (“ARC”), as disclosed at the time of sale to the vehicle purchaser. As a result, the ARC and "Dash-cam" functions are currently not enabled. What We’re Doing MBUSA will conduct a Service Campaign where an authorized Mercedes-Benz dealer will retrofit the augmented reality camera to the vehicle and enable the ARC and “Dash-cam” functions on applicable vehicles.
SC-20220100082022-03-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-22 A-Class (177 platform), CLA-Class (118 platform), CLS-Class (257 platform), E-Class (213 and 238 platform), GLA-Class, GLBClass (247 platform), GLC-Class (253 platform), GLE-Class, GLS-Class (167 platform), and GT-Class (290 platform) vehicles, the software for the MBUX control unit does not correspond with the latest series production configuration, and subsequently, navigation may not be available. What We’re Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the MBUX control unit software.
SC-20220100012022-03-04. Service bulletin. ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) vehicles without the augmented reality camera (“ARC”), as disclosed at the time of sale to the vehicle purchaser. As a result, the ARC and "Dash-cam" functions are currently not enabled. What We’re Doing MBUSA will conduct a Service Campaign where an authorized Mercedes-Benz dealer will retrofit the augmented reality camera to the vehicle and enable the ARC and “Dash-cam” functions on applicable vehicles.
LI83.57-P-0740922022-02-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM. Complaint No longer possible to adjust the temperature at the "Touchscreen Rear" (part of Rear Business Package, code 224) Cause Software error in the head unit. Remedy Warning: Replacing parts does not solve the problem! A software remedy for the head unit is currently in development. As soon as the software remedy is available, this TIPS document will be updated.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.