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Service bulletins for the 2020 Mazda Mazda3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

726 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SSPC52021-03-03. Service bulletin. EQUIPMENT; LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new MDRT Tool will be sent to all dealers, please read the attached MDRT Tool document arriving with this email. NOTE: The subject vehicles are affected by one, two or three concerns depending on production date, (Battery Drain, and/or MRCC and/or Theft-deterrent system). Some of the subject vehicles are also affected by SSPC4 and Safety Recall 4621B which officially addresses radio static noise from speakers, and/or rear hatch may fall when parked on an incline.
01-006-21-37792021-03-03. Service bulletin. ELECTRICAL SYSTEM. This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
01-005-21-37782021-03-03. Service bulletin. ELECTRICAL SYSTEM. The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
SA-004-212021-02-06. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. CAUTION: If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs. TCU Activation
SA2662021-02-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. MAZDA Mobile start (MMS) cannot communicate with vehicle
SA-058-20c2021-01-06. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. NOTE: Cylinder head replacement requires MASH authorization.
SA-031-20k2021-01-06. Service bulletin. ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: · Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop · Door Lock / Unlock · Lights ON / OFF
SA-012-20e2021-01-06. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. 2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MCVV).
SA-003-20f2021-01-06. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; ELECTRICAL SYSTEM:SOFTWARE. IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
15-004-20-37552021-01-05. Service bulletin. ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS; EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION. Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work
09-021-20-3714b2021-01-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:ANTENNA. Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed correctly.
01-010-20-3706a2021-01-05. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the battery.
SA-031-20j2020-12-04. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LOCK; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE. IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
SA-031-20i2020-12-04. Service bulletin. ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; ELECTRICAL SYSTEM:SOFTWARE. IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
SA-003-20e2020-12-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indication for the driver. This is caused by a communication error between the telematics communication unit (TCU) and BCM when the control software in them are not of the version being ready for activation of the connected service.
SA-027-20f2020-11-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; BACK OVER PREVENTION; EQUIPMENT. MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 How to Check Navi SD Card VIN Lock
SA-070-202020-11-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS - Infotainment - MAZDA CONNECT Updates - Apple Carplay / Android Auto MDARS Activation Instructions
SA-031-20f2020-11-04. Service bulletin. ELECTRICAL SYSTEM. CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF
09-034-20-37432020-11-04. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some customers may experience an “In-Vehicle Network Malfunction” message appearing in the instrument cluster. This concern occurs when turning the ignition on or starting the engine when the battery is at 8 volts or lower (vehicle is in sleep mode), then it is charged to normal voltage while connected to the vehicle. NOTE: This concern will not occur if the battery is charged when removed from the vehicle. This concern is caused by improper telematics communication unit control software. To eliminate this concern, the telematics communication unit control software has been modified.
09-033-20-37422020-11-04. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may exhibit that DTC B2002:49 will not clear with the Mazda Modular Diagnostic System (MMDS). Applicable vehicles are equipped with the Electrical supply unit (ESU) BCKA-67-5Z0B. • DTC B2002:49 [BODY CONTROL MODULE (BCM)] - Electrical supply unit (ESU) internal malfunction (No warning/indicator light illumination) This is caused by improper control software of the ESU. To eliminate this concern, the control software of the ESU has been modified.
09-018-20-3690a2020-11-04. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals.
07-005-20-37452020-11-03. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling performance at idle. To eliminate this concern, the control software of the PCM has been modified.
16-001-20-3683c2020-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later). NOTE: Device compatibility can be found at connect.mazda.com - Support - Compatibility.
16-001-20-3683b2020-11-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM:SOFTWARE. AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later). NOTE: Device compatibility can be found at connect.mazda.com - Support - Compatibility. 16-001-20-3683c
SA-060-20b2020-10-05. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY. When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.