Service bulletins for the 2015 Mazda Mazda3
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
744 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Software are shown. Show all
| 09-022-15-3047C | 2017-06-07. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). • TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES WITH 55.00.750). • EVERY TIME THE NAVIGATION IS TURNED ON, THE VEHICLE POSITION STARTS FROM THE LOCATION (DEALER) WHERE THE CMU WAS UPDATED FROM VERSION 55.00.650 TO 55.00.750. • NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT. • SYSTEM DOES NOT RECOGNIZE USB/SD CARD. • SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT. • WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT. • FAVORITES DISAPPEAR. • VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH. • REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN. • TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE. • WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCATION IS COMMA.” • CONTACT INFORMATION CANNOT BE LOADED CORRECTLY FROM PHONES OTHER THAN IPHONE. NOTE: MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE,AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VERSION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT. |
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| 09-001-15-2979 | 2017-05-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME CUSTOMERS MAY COMPLAIN ABOUT THE MAZDA CONNECT CLOCK (IN THE CENTER DISPLAY) CHANGING ON ITS OWN AND DISPLAYING THE TIME OF THE NEXT TIME ZONE (ONE HOUR SHIFTED FROM THE ACTUAL). THIS OCCURS WHEN THE GPS SYNC IS SET ON IN THE CLOCK SETTINGS AND THE VEHICLE IS USED WHERE TWO DIFFERENT TIME ZONES EXIST. THIS CONCERN IS CAUSED BY A WRITING ERROR OF THE TIME ZONES IN THE SD CARD SOFTWARE (MAP DATA). THE SD CARD SOFTWARE HAS BEEN UPDATED TO ELIMINATE THIS CONCERN. |
| 09-007-15-3011 | 2017-05-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME VEHICLES MAY HAVE THE BLIND SPOT MONITORING (BSM) OFF INDICATOR LIGHT FLASHING AND DTC U3000:54 STORED IN MEMORY. THE CONCERN IS CAUSED BY INADEQUATE BSM CONTROL MODULE CONTROL LOGIC. THE BSM CONTROL MODULE SOFTWARE HAS BEEN UPDATED TO ELIMINATE THIS CONCERN. |
| 09-001-15-2979A | 2017-05-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME CUSTOMERS MAY COMPLAIN ABOUT THE MAZDA CONNECT CLOCK (IN THE CENTER DISPLAY) CHANGING ON ITS OWN AND DISPLAYING THE TIME OF THE NEXT TIME ZONE (ONE HOUR SHIFTED FROM THE ACTUAL). THIS OCCURS WHEN THE GPS SYNC IS SET ON IN THE CLOCK SETTINGS AND THE VEHICLE IS USED WHERE TWO DIFFERENT TIME ZONES EXIST. THIS CONCERN IS CAUSED BY A WRITING ERROR OF THE TIME ZONES IN THE SD CARD SOFTWARE (MAP DATA). THE SD CARD SOFTWARE HAS BEEN UPDATED TO ELIMINATE THIS CONCERN. |
| 09-022-15-3047 | 2017-05-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.650A OR LATER). FOR ALL VEHICLES: • NAVIGATION OR OTHER SCREEN FREEZES OR REBOOTS. • SYSTEM DOES NOT RECOGNIZE USB/SD CARD. • SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT. • WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT. • NAVIGATION TURNS TO A BLACK SCREEN. • FAVORITES DISAPPEAR. • VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH. • REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN. • TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE. • WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCATION IS COMMA.” |
| 09-022-15-3047A | 2017-05-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.650A OR LATER). FOR ALL VEHICLES: • NAVIGATION OR OTHER SCREEN FREEZES OR REBOOTS. • SYSTEM DOES NOT RECOGNIZE USB/SD CARD. • SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT. • WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT. • NAVIGATION TURNS TO A BLACK SCREEN. • FAVORITES DISAPPEAR. • VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH. • REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN. • TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE. • WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCATION IS COMMA.” |
| 09-046-14-2979 | 2017-05-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME CUSTOMERS MAY COMPLAIN ABOUT THE MAZDA CONNECT CLOCK (IN THE CENTER DISPLAY) CHANGING ON ITS OWN AND DISPLAYING THE TIME OF THE NEXT TIME ZONE (ONE HOUR SHIFTED FROM THE ACTUAL). THIS OCCURS WHEN THE GPS SYNC IS SET ON IN THE CLOCK SETTINGS AND THE VEHICLE IS USED WHERE TWO DIFFERENT TIME ZONES EXIST.THIS CONCERN IS CAUSED BY A WRITING ERROR OF THE TIME ZONES IN THE SD CARD SOFTWARE (MAP DATA). THE SD CARD SOFTWARE HAS BEEN UPDATED TO ELIMINATE THIS CONCERN. |
| 09-006-14-2882F | 2017-05-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 33.00.500A OR LATER).•THE COMPASS SCREEN IS DISPLAYED, EVEN THOUGH THE SD CARD IS INSTALLED.•SPEED LIMIT WARNING DOES NOT BEEP.•THE MAP SCREEN MOVES, EVEN THOUGH THE VEHICLE IS STOPPED.•A STRANGE TRIANGLE OR SQUARE GRAPHIC APPEARS ON THE NAVIGATION SCREEN.•VEHICLE MARKER DEVIATES FROM REAL POSITION WHEN GPS RECEPTION IS WEAK.•ALBUM ART DOES NOT DISPLAY WITH IPHONE PLUGGED INTO USB PORT.•NO DISPLAY IN REAR VIEW MONITOR.•THE CLOCK DOES NOT WORK DURING GPS RECEPTION.•USB DEVICE IS REBOOTED WITH A SPECIFIC TYPE OF MUSIC.•THE VOLUME LEVEL OF THE NAVIGATION VOICE CANNOT BE MUTED WHEN TURNED TO ZERO.NOTE:WITH VERSIONS 31 AND 33, TO UNMUTE THE NAVIGATION VOICE (WHEN TURNED TO ZERO), YOU HAVE TO GO INTO NAVIGATION -> SETTINGS -> GUIDANCE SETTINGS.•FAVORITE SETTINGS (RADIO STATIONS, NAVIGATION FAVORITES, INCLUDING HOME, BLUETOOTH PAIRING SETTING, SOUND ADJUSTMENT, ROUTE SETTING, AND WARNING SETTING) ARE RESET WHEN THE CMU IS REPROGRAMMED.•FOR XM RADIO STATIONS, FAVORITES LIST DISPLAYS ONLY THE CHANNEL NUMBERS.•CANNOT MAKE A CALL SUCCESSFULLY USING “VOICE RECOGNITION” IN FRENCH.•SOUND SKIPS WHEN PLAYING MUSIC THROUGH BLUETOOTH CONNECTION.•THE NAVIGATION ROUTE GUIDANCE IS NOT PLAYED AFTER PAIRING IPHONE 4S.•VOICE RECOGNITION FAILS AFTER IMPORTING CONTACTS WITH SPECIAL CHARACTERS ($, #, ETC) IN THE NAME (#MOM, $AM).•THE MUSIC VOLUME BAR IS DISPLAYED WHILE THE NAVIGATION IS GUIDING A TRIP.•THE COMPASS SCREEN IS DISPLAYED, EVEN THOUGH A SD CARD IS INSERTED. |
| 09-024-16-3192A | 2017-02-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN.SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).•SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.•NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DESTINATION.•NAVIGATION DOES NOT ANNOUNCE VOICE GUIDANCE FOR STREET NAMES.•NAVIGATION TURNS TO A BLACK SCREEN REMAINING THE TASK BAR.•TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES WITH 55.00.750).•EVERY TIME THE NAVIGATION IS TURNED ON, THE VEHICLE POSITION STARTS FROM THE LOCATION (DEALER) WHERE THE CMU WAS UPDATED FROM VERSION 55.00.650 TO 55.00.750.•NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT.•SYSTEM DOES NOT RECOGNIZE USB/SD CARD.SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT.•WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT.•FAVORITES DISAPPEAR.•VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH.•REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN.•TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE.•WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCA-TION IS COMMA.”•CONTACT INFORMATION CANNOT BE LOADED CORRECTLY FROM PHONES OTHER THAN IPHONE.NOTE:MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VER-SION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT. |
| 09-024-16-3192 | 2017-02-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).•SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.•NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DESTINATION.•NAVIGATION DOES NOT ANNOUNCE VOICE GUIDANCE FOR STREET NAMES.•NAVIGATION TURNS TO A BLACK SCREEN REMAINING THE TASK BAR.•TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES WITH 55.00.750).•EVERY TIME THE NAVIGATION IS TURNED ON, THE VEHICLE POSITION STARTS FROM THE LOCATION (DEALER) WHERE THE CMU WAS UPDATED FROM VERSION 55.00.650 TO 55.00.750.•NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT.•SYSTEM DOES NOT RECOGNIZE USB/SD CARD.SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT.•WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT.•FAVORITES DISAPPEAR.•VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH.•REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN.•TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE.•WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCA-TION IS COMMA.”•CONTACT INFORMATION CANNOT BE LOADED CORRECTLY FROM PHONES OTHER THAN IPHONE.NOTE:MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VER-SION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT. |
| SA51 | 2016-12-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES.CLICK ON "IDS/INFOTAINMENT", THEN "MAZDA CONNECT UPDATES" TO DOWNLOAD IT. UPDATE YOUR USB DRIVES ACCORDING TO THE INSTRUCTIONS IN TSB 09-024/16.ALSO MAKE SURE TO SELECT "ALL FILES" FOR "SAVE AS TYPE:". IF LEFT AS "COMPRESSED (ZIPPED) FOLDER," THE FILE WILL BE SAVED AS A ".ZIP" NO MATTER WHAT YOU USE AS AN EXTENSION.ATTN: TECHNICIANS - BE SURE TO DOCUMENT THE SOFTWARE VERSION INSTALLED ON THE REPAIR ORDER AND INFORM YOUR WARRANTY ADMINISTRATOR TO PROVIDE THE INFORMATION IN THE REPAIR TEXT OF THE WARRANTY CLAIM.MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VERSION UPDATES CAN BE FOUND ON MS3. |
| 09-024-16-3192B | 2016-12-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).•SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.•NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DESTINATION.•NAVIGATION DOES NOT ANNOUNCE VOICE GUIDANCE FOR STREET NAMES.•NAVIGATION TURNS TO A BLACK SCREEN REMAINING THE TASK BAR.•TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES WITH 55.00.750).•EVERY TIME THE NAVIGATION IS TURNED ON, THE VEHICLE POSITION STARTS FROM THE LOCATION (DEALER) WHERE THE CMU WAS UPDATED FROM VERSION 55.00.650 TO 55.00.750.•NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT.•SYSTEM DOES NOT RECOGNIZE USB/SD CARD. SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT.•WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT.•FAVORITES DISAPPEAR.•VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH.•REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN.•TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE.•WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCA-TION IS COMMA.”•CONTACT INFORMATION CANNOT BE LOADED CORRECTLY FROM PHONES OTHER THAN IPHONE.NOTE:MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VER-SION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT. |
| SA234 | 2016-12-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.