Service bulletins for the 2014 Mazda Mazda3
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
882 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| 09-017-17 | 2021-02-01. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL. Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. |
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| 07-003-16 | 2021-02-01. Service bulletin. EQUIPMENT. Air Temperature will not change. Some customers may complain that the air temperature from the fair conditioner will not change with the air temperature control knob, and may be accompanied by some rattle noise from behind the dash board. This concern may be caused by the temperature control link being pulled out of the HVAC housing or becoming disengaged due to insufficient link stiffness. To correct the problem, the temperature control link has been modified. Customers having this concern should have their vehicle repaired using the following repair as follow documents provided. |
| MTI_1032 | 2021-01-29. Service bulletin. EQUIPMENT. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack. |
| MTI_1031 | 2021-01-29. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. |
| MTI_1111 | 2021-01-29. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other vehicle becomes “linked” to the VIN of that vehicle. |
| MTI_1034 | 2021-01-29. Service bulletin. UNKNOWN OR OTHER; EQUIPMENT. This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. |
| MTI_1036 | 2021-01-28. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY. Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed position) of the Active Driving Display. The main reason this happens is because an object (e.g. gloves, paper, etc.) was placed in the storage area where the mirror and optical receiver are housed. |
| SA278 | 2021-01-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and MAZDA CONNECT will revert to the previously used source. If you encounter a vehicle with these issues, DO NOT attempt any repairs on the vehicle. There is nothing wrong with the vehicle. This is an issue with the Pandora APP. Have the customer contact Pandora at pandora-support@pandora.com. NOTE: If the Pandora APP works on the customer's phone, they can stream Pandora using Bluetooth. |
| SA-004-20c | 2021-01-06. Service bulletin. EQUIPMENT. In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost. |
| 06-004-20-3757 | 2021-01-05. Service bulletin. EQUIPMENT; STEERING. Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. |
| MT-006-20 | 2020-12-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some customers may complain about the following MAZDA CONNECT™ Temperature Warning message: • Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT™ screen temperature is above 176 degrees Fahrenheit (80 degrees Celsius). |
| 09-036-20-3756 | 2020-12-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. |
| SSPB6c | 2020-11-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. MAZDA CONNECT TOUCH SCREEN CONCERN WARRANTY EXTENSION SPECIAL SERVICE PROGRAM: Mazda Motor Corporation is extending the warranty coverage for a specific concern regarding the Mazda Connect Center Display on certain 2014-2016 Mazda3 vehicles produced from June 11, 2013 through September 3, 2016. Please refer to the Parts and Warranty page for specific production date ranges for MC and MMVO produced vehicles as they are different. Concern Outline: On certain 2014-2016 Mazda3 vehicles, the Mazda Connect touch screen in the center display may not accept touch commands properly or may operate by itself (ghost touch). The ITO (Indium Tin Oxide) film of the touch screen may be corroded due to moisture, which may adhere on the lens of the touch screen during the cleaning process at the plant. The corrosion may allow the electrostatic capacity to vary without any input, causing the malfunction of the touch screen. This warranty extension program applies only to the repair of the center display with this concern. |
| SA-071-20 | 2020-11-04. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 962T: Loctite 272, Loctite 518 Threebond TB-1386H |
| SA-070-20 | 2020-11-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS - Infotainment - MAZDA CONNECT Updates - Apple Carplay / Android Auto MDARS Activation Instructions |
| 09-031-20-3736 | 2020-10-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the messages are displayed normally. |
| 09-030-20-3740 | 2020-10-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda’s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. |
| MT-001-20 | 2020-08-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices. |
| 09-006-20-3673a | 2020-08-04. Service bulletin. EQUIPMENT. When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). |
| 05-003-20-3725 | 2020-08-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN; EQUIPMENT; ENGINE. Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. |
| SA-026-20a | 2020-07-03. Service bulletin. EQUIPMENT:ELECTRICAL. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. |
| 09-015-20-3698b | 2020-07-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during cold temperatures. To correct the concern, the SD card hardware has been changed. |
| SA-038-20a | 2020-05-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Some customers may complain about a rear view monitor display that is: • Blank (or may have backup camera warning message)• Distorted• Blurry• Fuzzy • Split screen (see attached video)• Grainy. The icons and text are normally displayed. |
| 09-015-20-3698 | 2020-05-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during cold temperatures. To correct the concern, the SD card hardware has been changed. |
| SA-041-20 | 2020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.