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Service bulletins for the 2023 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

220 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
SA-021-232023-05-05. Service bulletin. ELECTRICAL SYSTEM. Qi Wireless Charger symptom troubleshooting
SA-015-23b2023-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda Connected Services - Frequently Asked Questions (FQA)
SA-009-23c2023-05-04. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
09-013-23a2023-05-03. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive external force applied to the USB power outlet. To eliminate this concern, the soldering strength of the USB port has been enhanced.
09-007-23a2023-05-03. Service bulletin. SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
SA-012-232023-04-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY. Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
SSPC82023-04-04. Service bulletin. ELECTRICAL SYSTEM. SPECIAL SERVICE PROGRAM SSPC8 - 2023 CX-9, 2023 MAZDA3, 2022-2023 MX-30 - REMOTE TUNER CONCERN. Mazda Motor Corporation has decided to conduct a Special Service Program on certain 2023 CX-9, 2023 Mazda3 and 2022-2023 MX-30 vehicles equipped with a Remote Tuner module. There are 16,405 U.S. vehicles in the United States affected by this SSP.Certain Remote Tuner modules were built with outdated software and therefore the power shutdown processing of the module may not be completed. In this condition, if the vehicle is left unused for a certain amount of time, the 12V battery may discharge and run out.
SA-018-232023-04-04. Service bulletin. ELECTRICAL SYSTEM. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
SA-009-23b2023-04-04. Service bulletin. LATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
SA-015-232023-04-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda Connect Services - Frequently Asked Questions (FAQ)
SA-016-232023-04-04. Service bulletin. EQUIPMENT:ELECTRICAL. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
SA-019-232023-04-04. Service bulletin. STRUCTURE:BODY:DOOR. Some customers may report that the front door(s) makes a noise at the front when moving the door to open or close it. When a front door is opened and closed, an abnormal noise is heard with the movement. This is caused by the closing operation, the harness and door to rub against each other, causing abnormal noise.
SA-017-232023-04-04. Service bulletin. SERVICE BRAKES, HYDRAULIC; ENGINE AND ENGINE COOLING; LANE DEPARTURE. The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
SA-009-23a2023-04-04. Service bulletin. ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
09-007-232023-03-04. Service bulletin. SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
SA-009-232023-03-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
SA-008-232023-03-03. Service bulletin. STEERING; WHEELS. Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
09-016-232023-03-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer replacement procedure
09-013-232023-03-03. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive external force applied to the USB power outlet. To eliminate this concern, the soldering strength of the USB port has been enhanced.
16-002-232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).
09-006-232023-02-02. Service bulletin. STRUCTURE. When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-001-232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may exhibit DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - CSP04). This is caused by improper control software of telematics communication unit. To eliminate this concern, the control software of telematics communication unit has been modified.
SA-006/232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect - Infotainment system software update. - BCM TPMS unlearn during vehicle storage or transport. - Wheel/Tire change
SA-005/222023-02-02. Service bulletin. ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-003/232023-02-02. Service bulletin. SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.