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Service bulletins for the 2022 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

281 on file from NHTSA, as of 2026-10-19.

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By component

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Bulletins, newest first
SA-018-23a2023-05-05. Service bulletin. ELECTRICAL SYSTEM. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
SA-022-232023-05-05. Service bulletin. ELECTRICAL SYSTEM. Some customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation SD card.
SA-025-232023-05-05. Service bulletin. ELECTRICAL SYSTEM. When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
SA-027-232023-05-05. Service bulletin. ELECTRICAL SYSTEM. In-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN".
SA-021-232023-05-05. Service bulletin. ELECTRICAL SYSTEM. Qi Wireless Charger symptom troubleshooting
SA-015-23b2023-05-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda Connected Services - Frequently Asked Questions (FQA)
SA-009-23c2023-05-04. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
09-013-23a2023-05-03. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive external force applied to the USB power outlet. To eliminate this concern, the soldering strength of the USB port has been enhanced.
09-007-23a2023-05-03. Service bulletin. SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
SA-012-232023-04-04. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY. Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
SA-018-232023-04-04. Service bulletin. ELECTRICAL SYSTEM. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
SA-009-23b2023-04-04. Service bulletin. LATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
SA-015-232023-04-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda Connect Services - Frequently Asked Questions (FAQ)
SA-016-232023-04-04. Service bulletin. EQUIPMENT:ELECTRICAL. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
16-003-232023-04-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
SA-009-23a2023-04-04. Service bulletin. ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES; EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
09-007-232023-03-04. Service bulletin. SEATS. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
09-008-232023-03-04. Service bulletin. SEATS; ELECTRICAL SYSTEM. Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.
SA-009-232023-03-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
SA-008-232023-03-03. Service bulletin. STEERING; WHEELS. Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
SA-007-232023-03-03. Service bulletin. POWER TRAIN. The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized and causes the coupling component to fit loosely. The pinion shaft head (3) then contacts the differential case and causes a crack.
07-002-232023-03-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
09-016-232023-03-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer replacement procedure
09-013-232023-03-03. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive external force applied to the USB power outlet. To eliminate this concern, the soldering strength of the USB port has been enhanced.
16-002-232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.