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Service bulletins for the 2023 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

285 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SA-032-23a2023-11-02. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
SA-050-232023-09-05. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain about scratches on the instrument cluster lens.
SA-021-23b2023-09-05. Service bulletin. ELECTRICAL SYSTEM. Qi Wireless Charger Symptom Troubleshooting
SA-021-23a2023-09-05. Service bulletin. ELECTRICAL SYSTEM. Qi Wireless Charger Symptom Troubleshooting
SA-027-23b2023-08-05. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".
SA-027-23a2023-07-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23)
SA-033-232023-06-04. Service bulletin. ELECTRICAL SYSTEM. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-032-232023-06-04. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
SA-015-23c2023-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Frequently Asked Questions (FAQ)
SA-009-23d2023-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING. Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
SA-005-23a2023-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
01-007-232023-06-04. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
SA-018-23a2023-05-05. Service bulletin. ELECTRICAL SYSTEM. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
SA-027-232023-05-05. Service bulletin. ELECTRICAL SYSTEM. In-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 is not "OPEN".
SA-021-232023-05-05. Service bulletin. ELECTRICAL SYSTEM. Qi Wireless Charger symptom troubleshooting
SA-018-232023-04-04. Service bulletin. ELECTRICAL SYSTEM. This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
SA-010-232023-03-03. Service bulletin. ENGINE AND ENGINE COOLING; VISIBILITY; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM. Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SA-009-232023-03-03. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
07-002-232023-03-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
09-016-232023-03-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer replacement procedure
08-001-232023-03-03. Service bulletin. SEAT BELTS; SEAT BELTS:STATUS INDICATOR SWITCH; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM; SEATS. Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has been modified.
16-002-232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11048 or later).
09-001-232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may exhibit DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of CV services are affected - CSP04). This is caused by improper control software of telematics communication unit. To eliminate this concern, the control software of telematics communication unit has been modified.
SA-006/232023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect - Infotainment system software update. - BCM TPMS unlearn during vehicle storage or transport. - Wheel/Tire change
SA-005/222023-02-02. Service bulletin. ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.