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Service bulletins for the 2014 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

789 on file from NHTSA, as of 2026-10-19.

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01-010-13-27752017-04-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ON CERTAIN SUBJECT VEHICLES, THE MALFUNCTION INDICATOR LIGHT (MIL) MAY ILLUMINATE WITH DTC P0126:00 (THERMOSTAT STUCK OPEN) STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THE THERMOSTAT FUNCTIONS NORMALLY, BUT THE “THERMOSTAT STUCK OPEN” CONDITION IS MISTAKENLY DETECTED DUE TO INAPPROPRIATE PCM SOFTWARE.THIS CONCERN WILL OCCUR UNDER THE FOLLOWING CONDITIONS: •WHEN DRIVING ON HIGHWAYS/FREEWAYS IMMEDIATELY AFTER A COLD START•WHEN THE AMBIENT TEMPERATURE IS 14 TO 32 DEGREES F (-10 TO 0 DEGREES C) •WHEN OPERATING THE HVAC SYSTEM IN THE MAXIMUM AIRFLOW MODE
09-003-13-27762017-04-14. Service bulletin. EQUIPMENT:MECHANICAL. WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET COVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.
09-005-13-27812017-04-13. Service bulletin. EQUIPMENT. THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER’S FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE.•FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION.•INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED.•FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.
02-003-13-27622017-04-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS SERVICE BULLETIN ILLUSTRATES THE CONDITIONS WHEN A TPMS WARNING LIGHT MAY ILLUMINATE, WHY IT ILLUMINATED AND HOW TO PROPERLY INITIALIZE THE SYSTEM.THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES INDIRECTLY USING THE DATA SENT FROM THE ABS WHEEL SPEED SENSORS. IF THE AIR PRESSURE OF ONE OR MORE TIRES IS TOO LOW COMPARED WITH THE SPECIFIED VALUE (THE INITIAL VALUE LEARNED BY THE SYSTEM), THE SYSTEM WARNS THE DRIVER WITH THE TPMS WARNING LIGHT IN THE INSTRUMENT CLUSTER AND A BEEP SOUND. TO ALLOW THE TPMS TO OPERATE CORRECTLY, IT IS ESSENTIAL THAT THE TPMS BE INITIALIZED TO LEARN NEW CONDITIONS WHENEVER A TIRE RELATED SERVICE IS PERFORMED.
02-003-13-2762A2017-04-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS SERVICE BULLETIN ILLUSTRATES THE CONDITIONS WHEN A TPMS WARNING LIGHT MAY ILLUMINATE, WHY IT ILLUMINATED AND HOW TO PROPERLY INITIALIZE THE SYSTEM.THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES INDIRECTLY USING THE DATA SENT FROM THE ABS WHEEL SPEED SENSORS. IF THE AIR PRESSURE OF ONE OR MORE TIRES IS TOO LOW COMPARED WITH THE SPECIFIED VALUE (THE INITIAL VALUE LEARNED BY THE SYSTEM), THE SYSTEM WARNS THE DRIVER WITH THE TPMS WARNING LIGHT IN THE INSTRUMENT CLUSTER AND A BEEP SOUND. TO ALLOW THE TPMS TO OPERATE CORRECTLY, IT IS ESSENTIAL THAT THE TPMS BE INITIALIZED TO LEARN NEW CONDITIONS WHENEVER A TIRE RELATED SERVICE IS PERFORMED.
01-001-13-27462017-04-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED.
02-001-13-27522017-04-13. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. FOLLOW THE INSPECTION GUIDELINES TO DETERMINE IF THE CONDITION IS A RESULT OF THE NORMAL SWEEPING PROCESS OR A FAILURE OF THE SHAFT SEAL.
00-001-13-27482017-04-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNER’S MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDA’S FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.
09-009-16-3150A2017-03-01. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.
00-004-16-32372017-02-22. Service bulletin. EQUIPMENT. RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER’S MANUAL. FOR MAZDA CUSTOMERS WHO HAVE QUESTIONS ABOUT SAFELY LIFTING THEIR VEHICLE TO CHANGE A FLAT TIRE OR TO INSTALL SNOW CHAINS, PLEASE PROVIDE A COPY OF THE ATTACHED HANDOUT FOR THEM. ALSO, BE SURE TO ALWAYS DIRECT CUSTOMERS TO FOL-LOW THE DIRECTIONS IN THE OWNER'S MANUAL.
RF-16-022017-02-18. Service bulletin. EQUIPMENT. THERE IS AN EARLY AND LATE STYLE REAR HUB (D-CODES 26-112 / 26-112Z) AS SHOWN BELOW. AS STOCK IS EXHAUSTED OF THE EARLY HUBS THEY WILL BE PLACED IN A “C” (COMPONENT) SUPERSESSION SO THAT A NEW HUB AND ANY ADDITIONAL PARTS THAT MAY BE NEEDED ARE SHIPPED AT THE SAME TIME. WHEN GEPC VIN LOCK IDENTIFIES AN EARLY PART NUMBER, AS WITH ALL “C” (COMPONENT) SUPERSESSIONS, ORDER THAT PART NUMBER. DO NOT ORDER A NEWER PART LATER IN THE SUPERSESSION CHAIN. IF YOU ORDER THE EARLY PART SPECIFIED BY THE VIN, A NEW PART AND ANY ADDITIONAL PARTS THAT MAY BE NEEDED WILL SHIP. IF YOU ORDER A NEWER PART, JUST THE NEWER PART WILL SHIP. NO ADDITIONAL PARTS THAT MAY BE NEEDED WILL SHIP.
MTI_10312017-02-13. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
MTI_11112017-02-13. Service bulletin. EQUIPMENT. WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES “LINKED” TO THE VIN OF THAT VEHICLE.
MTI_10322017-02-13. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
MTI_10312017-02-11. Service bulletin. EQUIPMENT. SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
MTI_11112017-02-11. Service bulletin. EQUIPMENT. WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES “LINKED” TO THE VIN OF THAT VEHICLE.
SA2182016-11-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE. IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. IF ANOTHER CX-5 IS NOT AVAILABLE, CHECK THE HEATER CORE FLOW AND IF RESTRICTED, DRAIN/REPLACE COOLANT AND REPLACE THE HEATER CORE. NOTE: IF THE CODE IS SET BY ITSELF, WITHOUT OVERHEATING AND/OR NO HEAT FROM THE HEATER, FOLLOW THE WORKSHOP MANUAL ON MS3 ONLINE.
RF-16-012016-07-14. Service bulletin. EQUIPMENT. 2013-16 MX-5/MIATA CLUB AND LAUNCH EDITION - SERVICE PARTS INFORMATION. CERTAIN PARTS USED ON 2013-2016 MX-5/MIATA CLUB AND LAUNCH EDITIONS WERE ADDED BY MNAO'S PORT FACILITIES OR DEALERS AND ARE NOT SHOWN IN THE BEPC. REFER TO THE ILLUSTRATIONS BELOW TO ORDER SERVICE PARTS.
09-043/152016-07-14. Service bulletin. SUSPENSION; STRUCTURE; EQUIPMENT. RATTLE/POP NOISE FROM INSTRUMENT PANEL AND/OR CREAK NOISE FROM A-PILLAR OVER ROUGH/BUMPY ROADS. WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE/POP NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR. THE RATTLE/POP NOISE MAY BE CAUSED BY A LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE.
09-014/162016-07-14. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; EQUIPMENT. WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS. SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SURFACE OF HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO INNER SURFACEOF HEADLIGHT LENS AND REACTS WITH ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN. CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED USING THE FOLLOWING REPAIR PROCEDURE.
09-009/162016-07-14. Service bulletin. EQUIPMENT:ELECTRICAL. HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CREATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010. CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.
ST-001/122016-07-07. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ST-001-122016-04-12. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
RF-14-06R2016-04-12. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). SUMMARY TO BE PROVIDED ON A FUTURE DATE.
RF-14-062016-04-12. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.