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Service bulletins for the 2020 Mazda CX-30

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

687 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SA-040-20a2020-05-05. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: • The engine will not start unless the key transmitter is held over the Start Stop button. • Outside door handle lock/unlock touch sensor is inoperative. • Key transmitter indicator lights are inoperative.The key transmitter control functions (i.e. locking/unlocking door, etc.) are operational when pressing the transmitter switches, even while the key power saving function is turned ON.
SA-031-20c2020-05-05. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EXTERIOR LIGHTING. Some customers may complain about any of the following: • Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. • Remote function(s) inoperative. • Engine Start / Stop • Door Lock / Unlock • Lights ON / OFF
SA-031-20b2020-05-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: • Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. • Remote function(s) inoperative. • Engine Start / Stop • Door Lock / Unlock • Lights ON / OFF
SA-029-20a2020-05-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster with one or more of the following DTC's stored: • B119F:01 TCU - Tel antenna No. 1 malfunction • B1252:87 TCU - Communication error with connectivity master unit (CMU) • U0156:00 VCM - Communication error with connectivity master unit (CMU) • U0156:00 BCM - Communication error with connectivity master unit (CMU) • U0198:00 BCM - Communication error with emergency call unit • U212D:00 BCM - Communication error with light control module (RH) • U3000:00 TCU - Telematics communication unit internal malfunction • Low Battery DTCs
SA-027-20a2020-05-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. MAZDA CONNECT Software Version 11002. NOTE: “Mazda3 owners may notice an icon in their infotainment’s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazda ConnectTM. At this time, the service is not active for Mazda3 vehicles in the U.S. Any updates to the service will be announced at the appropriate time.”
SA-010-20a2020-05-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. CAUTION: If TCU initialization is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.
09-017-20-37012020-05-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM. Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern may be caused by refraction and/or diffraction of the signal used for the advanced keyless entry system by the steel reinforcement bars in the concrete walls. As a result, the signal will resemble a theft attempt (known as a Relay Attack) and the anti-theft function of the advanced keyless entry system will prohibit door lock operation. To eliminate this concern, the LF control unit software has been modified to reduce the improper detection of the theft attempt.
09-016-20-36932020-05-04. Service bulletin. LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM. Some customers may find that they cannot lock their vehicle when using the touch sensor (shown below) on the front door handle, however, they can unlock the vehicle. This concern may occur after the vehicle has been recently washed and water has accumulated around the touch sensor, resulting in temporarily lowering the sensitivity of the capacitor sensor. To eliminate this concern, the shape and material of the rubber sheet attached to the touch sensor has been improved.
SA-042-202020-04-06. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; BACK OVER PREVENTION. Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: • i-ACTIVSENSE warning light ON (1) • Smart Brake Support (SBS) indicator light ON (2) • "Excessive Camera Temp. Drive Safely" or "Safety and Driver Support Systems Temporarily Disabled" warning messages • DTC B14F9:00 stored in memory DTC B14F9:00 cannot be found on MGSS, therefore repair cannot be performed. DTC_B14F9:00 is falsely stored instead of DTC B14F0:4B. DTC_B14F0:4B [VCM] (Forward sensing camera (FSC) internal temperature abnormality) - FSC detects temperature higher than operation range.
SA-040-202020-04-06. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY. Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: • The engine will not start unless the key transmitter is held over the Start Stop button. • Outside door handle lock/unlock touch sensor is inoperative. • Key transmitter indicator lights are inoperative. The key transmitter control functions (i.e. locking/unlocking door, etc.) are operational when pressing the transmitter switches, even while the key power saving function is turned ON.
SA-031-20a2020-04-06. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some customers may complain about any of the following: • Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. • Remote function(s) inoperative. • Engine Start / Stop • Door Lock / Unlock • Lights ON / OFF. Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. • If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the One Time Pass Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. • If the reception is good to strong, proceed to the Repair Procedure.
SA-003-20c2020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indication for the driver. This is caused by a communication error between the telematics communication unit (TCU) and BCM when the control software in them are not of the version being ready for activation of the connected service
SA-003-20b2020-02-29. Service bulletin. ELECTRICAL SYSTEM. When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indication for the driver.This is caused by a communication error between the telematics communication unit (TCU) and BCM when the control software in them are not of the version being ready for activation of the connected service.
SA-029-202020-02-27. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster with one or more of the following DTC's stored: B119F:01 TCU - Tel antenna No. 1 malfunction B1252:87 TCU - Communication error with connectivity master unit (CMU) U0156:00 VCM - Communication error with connectivity master unit (CMU) U0156:00 BCM - Communication error with connectivity master unit (CMU) U0198:00 BCM - Communication error with emergency call unit U212D:00 BCM - Communication error with light control module (RH) U3000:00 TCU - Telematics communication unit internal malfunction
SA-027-202020-02-27. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: • Document the vehicle current CMU software version. • Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. • Go to MGSS - Infotainment - MAZDA CONNECT Updates • Confirm that the customers device is updated to the latest software version. • Apple Carplay/Android Auto FAQ, go to SA-001/19. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 How to Check Navi SD Card VIN Lock
SA-022-202020-02-27. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. If you encounter a vehicle with the oil pressure warning light on or a check engine light on with DTC P0524 and/or P055F, and no driveability concerns or mechanical noises, perform the following inspection:
SA-007-20a2020-02-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration/Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Dealer Processes, Educational Videos, Resources
SA-013-20a2020-02-27. Service bulletin. ELECTRICAL SYSTEM; SERVICE BRAKES; EQUIPMENT ADAPTIVE/MOBILITY. 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Index: PDI fuse, Commander Switch Inoperative, Auxiliary Key, Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MRVV), Off-Road Traction Assist, Apple CarPlay / Android Auto Install Kit, Blind Spot Monitoring System (BSM), Front Wiper Service Caution, i-ACTIVSENSE Switch, Traffic Sign Recognition (TSR), MAZDA CONNECT Power Function, MAZDA CONNECT Center Display View, In-Vehicle Digital Owner's Manual, Navigation System, SIRIUSXM Data Service, Power Door Locks, Transmitter Battery Saving Function, Keyless Entry Using Auxiliary Key, Rear Door Child Safety Locks Operation, Theft-Deterrent System, Link Seat & Climate Control Temperatures, Seat Warmer Inoperative, Electric Parking Brake (EPB), Tire Pressure Monitoring System (TPMS), Condition Based Maintenance, M-MDS (MDARS), Part Replacement, Web-based Training Courses.
SA-013-202020-02-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; WHEELS; VISIBILITY. 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Index: PDI fuse, Commander Switch Inoperative, Auxiliary Key, Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MRVV), Off-Road Traction Assist, Apple CarPlay / Android Auto Install Kit, Blind Spot Monitoring System (BSM), Front Wiper Service Caution, i-ACTIVSENSE Switch, Traffic Sign Recognition (TSR), MAZDA CONNECT Power Function, MAZDA CONNECT Center Display View, In-Vehicle Digital Owner's Manual, Navigation System, SIRIUSXM Data Service, Power Door Locks, Transmitter Battery Saving Function, Keyless Entry Using Auxiliary Key, Rear Door Child Safety Locks Operation, Theft-Deterrent System, Link Seat & Climate Control Temperatures, Seat Warmer Inoperative, Electric Parking Brake (EPB), Tire Pressure Monitoring System (TPMS), Condition Based Maintenance, M-MDS (MDARS), Part Replacement, Web-based Training Courses.
SA-015-202020-02-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some customers may complain about a MyMazda App 400C04 error when enrolling their vehicle to connected vehicle services.
SA-014-202020-02-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel.
SA-010-202020-01-30. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
SA-007-202020-01-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration/Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Dealer Processes, Educational Videos, Resources.
SA-002-202020-01-30. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. WIRELESS CHARGING PAD INSTALLATION INSTRUCTIONS CORRECTION: Section 6 of the Wireless Charging Pad instructions call for the use of an "ultrasonic cutter" to cut a rectangular hole for the harness to pass through and to serve as an access point to pop the wireless charger base out should service be required. Since an "ultrasonic cutter" is not readily available, follow the Repair Procedure to cut the rectangular hole.
09-003-20-36712020-01-23. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. • Mazda vehicles are manufactured with tamper-proof speedometers. • When a speedometer is replaced, the new speedometer will read zero (0) miles. • This procedure is extremely important to accurately represent actual vehicle mileage. • Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. • In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.