Service bulletins for the 2016 Lincoln MKX
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
221 on file from NHTSA, as of 2026-10-19.
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| TSB 16-2066 | 2017-03-20. Service bulletin. STEERING. SOME 2016 EDGE/MKX VEHICLES EQUIPPED WITH ADAPTIVE/ACTIVE STEERING MAY EXHIBIT A CHECK ADAPTIVE/ACTIVE STEERING MESSAGE ILLUMINATED IN THE INSTRUMENT PANEL CLUSTER (IPC) MESSAGE CENTER WITH DIAGNOSTIC TROUBLE CODE (DTC) C1B00 STORED IN THE STEERING EFFORT CONTROL MODULE (SECM). FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. |
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| SSM 46412 | 2017-03-20. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:DRIVELINE. SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDENTIFY THIS NOISE, REFER TO WORKSHOP MANUAL (WSM), SECTION 100-04, AND FOLLOW THE SYMPTOM CHART. IF THE SOURCE OF THE NOISE IS IDENTIFIED AS THE PTU AND/OR INTERNAL TO THE PTU, DISASSEMBLE PTU ASSEMBLY. REFER TO UPDATED WSM, SECTION 308-07. IF THE PTU IS DETERMINED TO BE REPAIRABLE, UTILIZE KIT GB5Z-7P258-A AND THE INCLUDED INSTRUCTION SHEET. FOR CLAIMING, USE CAUSAL PART 7P258 AND APPLICABLE LABOR OPERATIONS IN SECTION 07 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. |
| SSM 46371 | 2017-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. |
| SSM 46363 | 2017-03-17. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. SOME 2016 EDGE/MKX VEHICLES EQUIPPED WITH A 2.7L ENGINE AND BUILT ON 1-APR-2016 AND THROUGH 1-OCT-2016 MAY EXHIBIT A ROUGH IDLE IN NEUTRAL OR PARK AT NORMAL OPERATING TEMPERATURE OR AFTER A HOT RESTART, WHITE OR BLUE SMOKE FROM THE EXHAUST, EXCESSIVE OIL CONSUMPTION AND/OR AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306 AND/OR P0316. SUSPECT THE CYLINDER HEADS AS THE CAUSE FOR THIS ISSUE. IF THE VEHICLE ALSO EXHIBITS P0524 AND/OR P06DD SUSPECT THE LONG BLOCK AS THE CAUSE FOR THIS ISSUE. |
| SSM 46355 | 2017-03-17. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR. MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A MECHANICALLY BINDING SHIFT SOLENOID B (SSB). VERIFY HARSH REVERSE AND 3RD AND 5TH GEAR SHIFT EVENTS ARE PRESENT. USING IDS, IDENTIFY THE BAND NUMBER OF SSB FOR USE WHEN ORDERING PARTS. REMOVE THE MAIN CONTROL. DISASSEMBLE AND THOROUGHLY CLEAN THE VALVE BODY AND SOLENOID BODY TO REMOVE ANY CONTAMINANTS. REPLACE SSB, REFER TO WORKSHOP MANUAL (WSM) SECTION 307-01. USING IDS, CLEAR TRANSMISSION ADAPTIVE TABLES. FOR CLAIMING, USE CAUSAL PART 7G383 AND APPLICABLE LABOR OPERATIONS IN SECTION 7 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. |
| 17B01 | 2017-03-16. Service bulletin. EQUIPMENT:ELECTRICAL; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. CERTAIN 2016 MODEL YEAR LINCOLN MKX VEHICLES - REMOTE TRANSCEIVER MODULE REPROGRAMMING |
| SSM 46341 | 2017-03-15. Service bulletin. ENGINE. WHEN SERVICING A 2.7L OR 3.0L ECOBOOST ENGINE, IF THE CRANKSHAFT PULLEY IS REMOVED, CORRECT REASSEMBLY IS CRITICAL TO PREVENT POTENTIAL ENGINE FAILURE. THIS INCLUDES INSTALLING A NEW CRANKSHAFT PULLEY BOLT AND ACCURATELY PERFORMING EACH STAGE OF THE CRANKSHAFT PULLEY BOLT TORQUE SEQUENCE. CRANKSHAFT PULLEY RELATED WORKSHOP MANUAL (WSM) PROCEDURE AND RECOMMENDED TOOL (OTC 4754 OR EQUIVALENT) INFORMATION HAVE BEEN UPDATED. REFER TO THE APPLICABLE WSM, SECTION 303-01, FOR ADDITIONAL INFORMATION. |
| SSM 46332 | 2017-03-15. Service bulletin. EQUIPMENT. REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION. |
| SSM 46320 | 2017-03-15. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM. SOME 2016-2017 MKX VEHICLES EQUIPPED WITH A FRONT VIEW CAMERA AND BUILT ON OR BEFORE 25-NOV-2016 MAY EXHIBIT A FRONT VIEW CAMERA THAT STAYS DEPLOYED IN PARK, IS SLOW TO RETRACT WHEN SHIFTED TO NEUTRAL, DEPLOYS WHEN SHIFTING FROM PARK TO DRIVE OR DRIVE TO PARK, AND/OR DEPLOYS DURING A REMOTE START. TO CORRECT THE CONDITION, UPDATE THE IMAGE PROCESSING MODULE B (IPM-B) TO THE LATEST LEVEL CALIBRATION USING IDS VERSION 103.05 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 19H405 AND APPLICABLE LABOR OPERATION(S) IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. |
| SSM 46295 | 2017-03-15. Service bulletin. ENGINE. TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748. |
| SSM 46283 | 2017-03-11. Service bulletin. EQUIPMENT. SOME OWNERS OF 2016 FORD AND LINCOLN MKX VEHICLES EQUIPPED WITH SYNC 3 MAY INQUIRE ABOUT UPGRADING TO APPLE CARPLAY AND ANDROID AUTO. THIS UPGRADE IS NOT CURRENTLY AVAILABLE FOR THOSE VEHICLES. APPLE CARPLAY AND ANDROID AUTO ARE CURRENTLY AVAILABLE ONLY ON VEHICLES EQUIPPED WITH SYNC 3 V2.0 OR LATER. THIS UPGRADE FOR 2016 FORD AND LINCOLN MKX VEHICLES WILL BE AVAILABLE IN 2017. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES. |
| SSM 46281 | 2017-03-11. Service bulletin. ENGINE. SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. TO REDUCE THE POSSIBILITY OF DAMAGE, CAREFULLY PULL STRAIGHT UPWARD ON THE UNDERSIDE OF THE COVER AT EACH FASTENER LOCATION TO REMOVE. DO NOT PULL THE COVER FORWARD OR TO THE SIDE. BEFORE INSTALLING THE ENGINE APPEARANCE COVER, APPLY MOTORCRAFT SILICONE BRAKE CALIPER GREASE AND DIELECTRIC COMPOUND (XG-3-A) TO THE COVER FASTENER GROMMETS. WORKSHOP MANUAL (WSM) INFORMATION IS IN THE PROCESS OF BEING UPDATED |
| SSM 46279 | 2017-03-11. Service bulletin. SEATS. SOME 2016 MKX VEHICLES EQUIPPED WITH CLIMATE CONTROL SEATS AND BUILT ON OR BEFORE 3-OCT-2016 MAY EXHIBIT POOR COOLING PERFORMANCE FROM THE CLIMATE CONTROL SEAT. TO CORRECT THE CONDITION, UPDATE THE SEAT CONTROL MODULE E (SCME) AS-BUILT CONFIGURATION USING IDS VERSION 103.01 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN DOWNLOADING THE UPDATED AS-BUILT DATA. FOR CLAIMING, USE CAUSAL PART 19N550 AND APPLICABLE LABOR OPERATION(S) IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. |
| TSB 16-2085 | 2017-03-10. Service bulletin. SEATS:MID/REAR ASSEMBLY. SOME 2015-2016 EDGE AND 2016 MKX VEHICLES BUILT ON OR BEFORE 9-SEP-2016 MAY EXHIBIT A LEFT SIDE REAR SEAT BACKREST THAT WILL NOT FOLD TO LESS THAN 45 DEGREES FROM THE FLOOR ON ITS OWN WHEN UNLATCHING THE SEAT BACKREST USING THE SECOND ROW SEAT CONTROL SWITCH OR SECOND ROW SEAT BACKREST RECLINE HANDLE. THIS IS CAUSED BY EXCESSIVE RESISTANCE BETWEEN THE REAR SEAT BACKREST FRAME AND REAR SEAT RISER FRAME. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. |
| SSM 46022 | 2017-02-23. Service bulletin. STEERING; ELECTRICAL SYSTEM. WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF. CLEAR ANY DTCS PRESENT AND RETEST. |
| SSM 45983 | 2017-02-22. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM. SOME 2016 MKX VEHICLES BUILT ON OR BEFORE 8/5/2016 MAY DISPLAY A CHECK HEADLAMP MESSAGE IN THE INSTRUMENT CLUSTER MESSAGE CENTER WITH DIAGNOSTIC TROUBLE CODE (DTC) B1087 AND/OR B1088 PRESENT IN THE HEADLAMP CONTROL MODULE (HCM). TO CORRECT THE CONDITION, UPDATE THE HCM TO THE LATEST LEVEL CALIBRATION USING IDS VERSION 101.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 13K198 AND APPLICABLE LABOR OPERATION(S) IN THE SLTS MANUAL SECTION 10. |
| SSM 45968 | 2017-02-21. Service bulletin. ELECTRICAL SYSTEM. SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. |
| SSM 45949 | 2017-02-13. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING:HEADLIGHTS. SOME 2016 MKX VEHICLES MAY DISPLAY A CHECK HEADLAMP MESSAGE IN THE INSTRUMENT CLUSTER MESSAGE CENTER WITH DIAGNOSTIC TROUBLE CODE (DTC) B1087 AND/OR B1088 PRESENT IN THE HEADLAMP CONTROL MODULE (HCM). TO CORRECT THE CONDITION, UPDATE THE HCM TO THE LATEST LEVEL CALIBRATION USING IDS VERSION 101.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 13K198 AND APPLICABLE LABOR OPERATION(S) IN THE SLTS MANUAL SECTION 10. |
| SSM 45936 | 2017-02-13. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. SOME 2015-2016 EDGE AND 2016 MKX VEHICLES BUILT ON OR BEFORE 6/11/2016 MAY EXHIBIT A NOISE FROM THE ELECTRIC COOLING FANS, MOST NOTICEABLE RIGHT AFTER THE ENGINE IS TURNED OFF AS THEY SPIN DOWN TO A STOP. IF THE NOISE CAN BE PINPOINTED TO THE COOLING FAN MOTOR, INSTALL A NEW COOLING FAN MOTOR AND SHROUD F2GZ-8C607-E WHICH WAS RELEASED FOR SERVICE TO RESOLVE THIS CONCERN. |
| SSM 45926 | 2017-02-11. Service bulletin. POWER TRAIN. 2013-2017 FUSION/ESCAPE/MKZ (EXCLUDING 3.7L), 2015-2016 EDGE/EXPLORER (EXCLUDING 3.5L/3.7L), 2015-2016 MKC, AND 2016 MKX VEHICLES (EXCLUDING 3.7L) EQUIPPED WITH ALL WHEEL DRIVE (AWD) MAY EXHIBIT A LEAKING PASSENGER SIDE POWER TRANSFER UNIT (PTU) HALFSHAFT/LINKSHAFT SEAL. THIS MAY BE DUE TO A WORN PTU BUSHING. THE PTU BUSHING CAN NOW BE REPAIRED WITHOUT PTU REPLACEMENT. THE ONLINE WSM IS BEING UPDATED FOR ALL LISTED VEHICLES.REFER TO THE INTERMEDIATE SHAFT BUSHING REMOVAL AND INSTALLATION IN WORKSHOP MANUAL (WSM), SECTION 308-07. THE PROCEDURE IS THE SAME FOR ALL VEHICLES. IF THE PROCEDURE IS NOT PUBLISHED FOR THE VEHICLE BEING SERVICED CHECK THE WSM OF ANOTHER LISTED VEHICLE. BUSHING PART NUMBER IS F2GZ-63600A58A. THE PARTS CATALOG IS BEING UPDATED TO INCLUDE THIS BUSHING. |
| SSM 45925 | 2017-02-11. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. SOME 2016 MKX VEHICLES MAY DISPLAY A CHECK HEADLAMP MESSAGE IN THE INSTRUMENT CLUSTER MESSAGE CENTER WITH DIAGNOSTIC TROUBLE CODES (DTCS) B1087 AND/OR B1088 PRESENT IN THE HEADLAMP CONTROL MODULE (HCM). THIS CONCERN IS CURRENTLY UNDER INVESTIGATION. CONTINUE TO MONITOR OASIS FOR UPDATES. |
| SSM 45918 | 2017-02-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. |
| SSM 45917 | 2017-02-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES. |
| SSM 45916 | 2017-02-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NOT RECOMMENDED AT THIS TIME. ENGINEERING IS CURRENTLY INVESTIGATING. IN THE INTERIM, THE FOLLOWING STEPS WILL RESET THE SYSTEM. POSITION THE VEHICLE OUTDOORS IN OPEN SKY. DISCONNECT THE BATTERY FOR 5 MINUTES. RECONNECT THE BATTERY AND START THE VEHICLE. SELECT SIRIUS TRAVEL LINK THEN FUEL PRICES. FUEL PRICE INFORMATION MAY NOT DISPLAY FOR UP TO 15 MINUTES WHILE THE SYSTEM IS UPDATING. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES. |
| TSB16-0094 | 2017-02-10. Service bulletin. FUEL/PROPULSION SYSTEM; ENGINE. SOME 2015-2016 EDGE AND 2016 MKX VEHICLES EQUIPPED WITH A 2.7L ECOBOOST ENGINE AND BUILT ON 10/29/2015 AND THROUGH 4/1/2016 MAY EXHIBIT A KNOCKING/TAPPING NOISE THAT CAN BE HEARD IN THE FUEL FEED TUBE THAT ATTACHES TO THE HIGH PRESSURE FUEL PUMP ON THE ENGINE. THIS MAY BE DUE TO A LOOSE CHECK VALVE LOCATED IN THE FUEL FEED TUBE. FOLLOW THE TSB SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.