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Service bulletin SSM 46412

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10095858
Published by NHTSA2017-03-20
Manufacturer's numberSSM 46412
Manufacturer's date2017-02-27
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:DRIVELINE

NHTSA's summary

SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDENTIFY THIS NOISE, REFER TO WORKSHOP MANUAL (WSM), SECTION 100-04, AND FOLLOW THE SYMPTOM CHART. IF THE SOURCE OF THE NOISE IS IDENTIFIED AS THE PTU AND/OR INTERNAL TO THE PTU, DISASSEMBLE PTU ASSEMBLY. REFER TO UPDATED WSM, SECTION 308-07. IF THE PTU IS DETERMINED TO BE REPAIRABLE, UTILIZE KIT GB5Z-7P258-A AND THE INCLUDED INSTRUCTION SHEET. FOR CLAIMING, USE CAUSAL PART 7P258 AND APPLICABLE LABOR OPERATIONS IN SECTION 07 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals, Transmission and driveline

Vehicles listed
FORD EDGE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
FORD EXPLORER2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
FORD FLEX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
FORD TAURUS2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
FORD TAURUS POLICE INTERCEPTOR2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN MKS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
LINCOLN MKT2009
LINCOLN MKT2010, 2011, 2012, 2013, 2014, 2015, 2016
LINCOLN MKX2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
LINCOLN MKZ2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V6850002025-10-10. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20223112022-06-13. Powertrain
22V4130002022-06-10. POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
20205362020-11-11. Powertrain
20V6920002020-11-10. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
20166392016-12-19. Powertrain
20164112016-08-23. Powertrain
20142802014-07-03. Powertrain
14V3930002014-07-02. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
20141952014-05-28. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25E10-S12026-10-02. Other. 25E10-S1 Owner letter
25E08-S12026-07-02. Other. Powertrain Control Module (PCM) Reprogramming
25E08 S12026-05-05. Emissions. NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E08 – Supplement #1 Certain 2016 – 2019 Model Year Lincoln MKT, 2016 Model Year MKS, and 2017 - 2020 Model Year Continental Vehicles with 3.7L Engines Powertrain Control Module (PCM) Reprogramming
TSB 26-21942026-04-28. Service bulletin. This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
TSB 25-26272026-02-12. Service bulletin. This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
25E022025-12-03. Emissions. The affected vehicles have an emissions control system that does not account for certain in-use conditions and might not control tailpipe emissions effectively over time.
SSM 543662025-11-19. Service bulletin. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
TSB 25-25522025-11-13. Service bulletin. This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
TSB 25-23512025-07-30. Service bulletin. This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles equipped with a single active torque rear drive unit (RDU) only. These ESSTs are expected to ship to all dealers (US, Canada, Puerto Rico and Mexico) in September 2025. ESST packages were shipped to 100 selected dealers in the US and Canada in May 2025, based on RDU part sales activity. The RDU Internal Clutch Kit and Adhesive Sealant are currently under restricted ordering to ensure ample supply of parts are available to dealers with the ESSTs. All parts are expected to be available for open order by Q4 2025, when the ESSTs are planned to arrive at all dealers. Note: For dealers with the ESSTs and a vehicle in the service department that requires a repair using the new RDU Internal Clutch
SSM 539732025-07-02. Service bulletin. Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.