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Service bulletins for the 2016 Kia Sorento

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

275 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
PS3872017-02-17. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
PS3902017-02-17. Service bulletin. SUSPENSION:FRONT. "PITSTOP: CREAKING NOISE FROM FRONT SUSPENSION - WHEN DIAGNOSING A CUSTOMER COMPLAINT OF A CREAKING OR POPPING NOISE COMING FROM THE FRONT SUSPENSION WHILE ACCELERATING OR DECELERATING, INSPECT THE TWO (2) REARMOST SUB-FRAME BOLTS (A) TO VERIFY THE CORRECT BOLT WAS INSTALLED DURING ASSEMBLY. THE CORRECT BOLT SHOULD HAVE A RAISED HEXAGONAL CROWN AND AN IRREGULARLY-SHAPED FLANGE (FIG B). IF THE INCORRECT BOLT IS FOUND TO BE INSTALLED, REMOVE AND REPLACE USING P/N 62492 C5000. "
PS3842017-02-17. Service bulletin. ELECTRICAL SYSTEM; INTERIOR LIGHTING. PITSTOP: INTERIOR LIGHTING KIT WILL ONLY ILLUMINATE IN RED - IN AN EFFORT TO BETTER MATCH THE FACTORY LIGHTING COLOR ON 2016MY SORENTO (UMA) MODELS, THE LOGIC FOR THE PORT/DEALER INSTALLED INTERIOR LIGHTING OPTION KIT (P/N C6F55 AC100) HAS BEEN CHANGED TO ILLUMINATE ONLY IN CONSTANT RED (A). ALTHOUGH THE LED LIGHTS ARE CAPABLE OF DISPLAYING MULTIPLE COLORS, THE CONTROL MODULE LOGIC WILL ONLY ALLOW FOR ILLUMINATION IN RED.
TSBGEN0732017-02-17. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. TSB: TECHNOLOGY HIGHLIGHTS - IN AN EFFORT TO BETTER EDUCATE AND FAMILIARIZE CUSTOMERS IN REGARDS TO SOME OF THE FEATURES IN THEIR 2016MY SORENTO (UMA) VEHICLE, KIA MOTORS AMERICA WOULD LIKE ALL DEALERSHIP SERVICE PERSONNEL TO BECOME FAMILIAR WITH CERTAIN VEHICLE FEATURES, AS OUTLINED BELOW, TO HELP MAXIMIZE OWNER SATISFACTION.
PS4652017-02-08. Service bulletin. EQUIPMENT; LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM. PITSTOP: RECALIBRATION OF BLIND SPOT DETECTION AFTER COLLISION REPAIRS - THIS PITSTOP PROVIDES INFORMATION RELATING TO SOME VEHICLES EQUIPPED WITH BLIND SPOT DETECTION (BSD), WHICH MAY EXHIBIT A “CHECK BSD SYSTEM” MESSAGE WITH DTCS: C270254 AND C270354: C270254: CONTROL MODULE MASTER MISSING CALIBRATION / C270354: CONTROL MODULE SLAVE MISSING CALIBRATION
PS266R12017-02-08. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
TSBENG1592017-02-07. Service bulletin. ENGINE. TSB: E-CVVT COVER AND MOTOR PLUG REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION ABOUT THE REPLACEMENT OF THE E-CVVT COVER AND MOTOR PLUG ON SOME 2016MY SORENTO (UMA), PRODUCED FROM OCTOBER 27, 2014 TO JUNE 14, 2016, 2016MY OPTIMA (JF/JFA), PRODUCED FROM AUGUST 29, 2015 TO JUNE 14, 2016, AND 2017MY SPORTAGE (QL) VEHICLES, PRODUCED FROM DECEMBER 10, 2015 TO JUNE 15, 2016, WHICH MAY EXHIBIT A MIL ON WITH DTC P001000 AND/OR OIL LEAKAGE IN THE E-CVVT MOTOR PLUG OF APPLICABLE VEHICLE MODELS EQUIPPED WITH 2.4L GDI OR 2.0 T-GDI ENGINES. FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN TO REPLACE THE E-CVVT COVER AND MOTOR PLUG TO CORRECT THE CONCERN.
SC118QA2017-01-31. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Q AND A: SC118 – 2016 MY SORENTO PCM LOGIC REPROGRAMMING VOLUNTARY SERVICE CAMPAIGN
SC118OWNER2017-01-31. Service bulletin. VEHICLE SPEED CONTROL; ENGINE. OWNER LETTER: DEAR KIA SORENTO OWNER, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPROGRAM THE LOGIC FOR THE ADVANCED SMART CRUISE CONTROL IN CERTAIN 2016 MY SORENTO SX LIMITED (SXL) VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE AND TECHNOLOGY PACKAGE.
SC118DEALERPSM2017-01-31. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) LOGIC FOR THE ADVANCED SMART CRUISE CONTROL (ASCC) IN CERTAIN 2016 MY SORENTO SX LIMITED (SXL) VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE AND TECHNOLOGY PACKAGE. WHEN THE VEHICLE IS DRIVEN ON AN INCLINE OF 6% OR GREATER, THE ENGINE MAY EXPERIENCE DIFFICULTY IN MAINTAINING THE SPEED SET BY THE CRUISE CONTROL SYSTEM. THIS MAY CAUSE THE VEHICLE SPEED TO FALL BELOW THE SET SPEED WITHOUT AN ABILITY TO ACCELERATE UNTIL THE DRIVER CANCELS THE CRUISE CONTROL. THIS ISSUE DOES NOT OCCUR WHEN THE VEHICLE’S CRUISE CONTROL SYSTEM IS NOT ENGAGED.
SC118DEALERP2017-01-31. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). DEALER PRINCIPAL MEMO: ATTENTION: ALL DEALER PRINCIPALS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO UPDATE THE POWERTRAIN CONTROL MODULE (PCM) LOGIC TO IMPROVE THE FUNCTIONALITY OF THE ADVANCED SMART CRUISE CONTROL (ASCC) IN CERTAIN 2016 MY SORENTO SX LIMITED (SXL) VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE AND THE TECHNOLOGY PACKAGE.
PS3972017-01-31. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. PITSTOP: - ICY ROAD WARNING INDICATOR LOGIC - THIS ARTICLE DESCRIBES THE OPERATION LOGIC FOR THE ICY ROAD WARNING INDICATOR IN THE INSTRUMENT CLUSTER. THE INDICATOR WILL ILLUMINATE (A) WHEN THE AMBIENT TEMPERATURE DROPS BELOW 40°F (4°C) TO WARN OF THE POSSIBILITY OF AN ICY ROAD. PRIOR TO ILLUMINATING, THE WARNING LIGHT WILL BLINK 10 TIMES AND A WARNING CHIME WILL SOUND 3 TIMES.
PS3952017-01-31. Service bulletin. ELECTRICAL SYSTEM. PITSTOP: MICRO 2™ BLADE-STYLE FUSES IN NEW VEHICLES - TECHNICIANS SHOULD BE AWARE THAT 2016MY SORENTO (UMA), 2015MY K900 (KH), 2015MY SOUL (PS), 2015MY SOUL EV (PS EV) AND 2015MY SEDONA (YP) VEHICLES ARE NOW EQUIPPED WITH MICRO 2™ BLADE-STYLE FUSES (A) IN THE INTERIOR FUSE BOX AND THE UNDER HOOD FUSE BOX.
PS4012017-01-31. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. PITSTOP: INTERMITTENT NO SOUND FROM HEAD UNIT - ON SOME 2016MY SORENTO (UMA) VEHICLES EQUIPPED WITH AVN 4.0 NAVIGATION HEAD UNITS, CUSTOMERS MAY COMPLAIN OF THE AUDIO SYSTEM HAVING NO SOUND, INTERMITTENTLY. THIS CONDITION MAY BE CAUSED BY LOOSE PIN(S) ON CONNECTOR M15-A (SEE DIAGRAM). FOLLOW THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN.
TSBSC1182017-01-31. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. TSB: VOLUNTARY SERVICE CAMPAIGN: PCM LOGIC REPROGRAMMING (SC118) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPROGRAM THE POWER CONTROL MODULE (PCM) LOGIC FOR THE ADVANCED SMART CRUISE CONTROL (ASCC) IN CERTAIN 2016MY SORENTO (UMA) SX LIMITED (SXL) VEHICLES EQUIPPED WITH A 3.3L V6 ENGINE, TECHNOLOGY PACKAGE AND PRODUCED FROM OCTOBER 27, 2014 THROUGH MARCH 26, 2015. THE VEHICLES IN QUESTION MAY EXPERIENCE DIFFICULTY IN MAINTAINING THE SPEED SET BY THE CRUISE CONTROL SYSTEM WHEN DRIVEN ON AN INCLINE OF 6% OR GREATER. TO RESOLVE THIS CONCERN, KIA HAS DECIDED TO REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) LOGIC. TO INSTALL THE NEW LOGIC, THE PCM SHOULD BE REPROGRAMMED USING THE GDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE CAMPAIGN ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY. FOR CONFIRMATION THAT THE LATEST REFLASH HAS BEEN COMPLETED ON THE VEHICLE YOU ARE WORKING ON, VERIFY ROM ID USING THE TABLES IN THIS TSB.
PS3742017-01-30. Service bulletin. EQUIPMENT. PITSTOP: FRONT LICENSE PLATE HOLDER IDENTIFICATION - THIS PITSTOP PROVIDES INFORMATION RELATED TO PART NUMBER AND FITMENT IDENTIFICATION FOR THE FRONT LICENSE PLATE HOLDER ON SORENTO (UMA). REFER TO THE TABLE BELOW TO QUICKLY IDENTIFY THE CORRECT LICENSE PLATE HOLDER BY MODEL.
PS3782017-01-30. Service bulletin. SUSPENSION; WHEELS. PITSTOP: ALIGNMENT SPECIFICATIONS - THIS ARTICLE PROVIDES THE ALIGNMENT SPECIFICATIONS FOR 2016MY SORENTO (UMA). IN THE EVENT A WHEEL ALIGNMENT IS NEEDED, ENSURE YOUR ALIGNMENT EQUIPMENT HAS THE CORRECT SPECIFICATIONS PROGRAMMED INTO THE PC DATABASE. ANY WARRANTY CLAIMS SUBMITTED WITH THE IMPROPER ALIGNMENT SPECIFICATIONS MAY BE SUBJECT TO CHARGE-BACK. A BEFORE AND AFTER PRINT-OUT MUST BE SUBMITTED WITH EACH WARRANTY CLAIM AND MUST INCLUDE THE VIN, RO NUMBER, MODEL AND MODEL YEAR.
PS3602017-01-30. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. PITSTOP: AIR INTAKE MODE CHANGES WHEN OPENING SUNROOF - WHEN ADDRESSING CUSTOMER COMPLAINTS REGARDING THE AIR INTAKE MODE SWITCHING FROM RECIRCULATION TO FRESH AIR MODE WITHOUT CUSTOMER INPUT; ON THE APPLICABLE VEHICLES IN THIS PITSTOP, THE HVAC LOGIC HAS BEEN MODIFIED TO SWITCH THE AIR INTAKE MODE TO FRESH AIR, AUTOMATICALLY, WHEN OPENING THE SUNROOF. THIS IS DONE TO PREVENT EXHAUST GASES FROM ENTERING THE CABIN WHEN THE SUNROOF IS OPEN. THIS CONDITION SHOULD BE CONSIDERED “NORMAL OPERATION” AND NOT A MALFUNCTION.
PS4092017-01-30. Service bulletin. STRUCTURE; EQUIPMENT. "PITSTOP: ADDITION OF PIANO BLACK ACCENTS ON SXL MODELS - A RUNNING PRODUCTION CHANGE HAS BEEN MADE TO THE 2016MY SORENTO (UMA), SXL TRIM ONLY, TO INCLUDE PIANO BLACK ACCENTS ON THE FRONT DRIVER AND PASSENGER SEAT BACKS AND ON THE SHIFT KNOB. THIS CHANGE HAS BEEN IMPLEMENTED ON VEHICLES PRODUCED ON OR AFTER FEBRUARY 9TH, 2015. NOTE: VEHICLES PRODUCED BEFORE THIS DATE WILL NOT INCLUDE THESE CHANGES AND THESE VEHICLES SHOULD NOT BE CONSIDERED “MIS-BUILDS”. "
PS4022017-01-30. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. "PITSTOP: UVO ESERVICES W/PREMIUM NAVIGATION (AVN 4.0) FUNCTIONALITY AND REQUIRED USE OF USB CABLE - FOR CUSTOMER COMPLAINTS ON AVN 4.0 (UVO ESERVICES W/PREMIUM NAVIGATION HEAD UNIT) EQUIPPED VEHICLES REGARDING THE FOLLOWING CONCERNS: H UNABLE TO ACTIVATE ESERVICES OR UNABLE TO SEND DATA FROM HEAD UNIT H MESSAGE ¡§THE CONNECTED DEVICE DOES NOT SUPPORT UVO ESERVICES FEATURES¡¨ DISPLAYING ON THE HEAD UNIT SCREEN. H OR ,IN SOME CASES, AFTER RECENTLY APPLYING TSB ELE 066 TO THE 2014MY SOUL (PS) TO ADD ESERVICES FUNCTIONALITY. "
TSBCLI0272017-01-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS. TSB: SERVICE ACTION: A/C SUCTION HOSE/PIPE INSPECTION AND/OR MODIFICATION (SA183) - THIS BULLETIN PROVIDES THE PROCEDURE TO INSPECT AND, IF NECESSARY, CORRECT THE ROUTING FOR THE A/C SUCTION HOSE/PIPE ON SOME 2016MY SORENTO (UMA) VEHICLES, PRODUCED FROM OCTOBER 27, 2014 THROUGH FEBRUARY 9, 2015, TO PREVENT POSSIBLE CONTACT BETWEEN THE A/C SUCTION HOSE/PIPE AND THE COMPRESSOR PULLEY. TO CORRECT AND/OR PREVENT THIS CONDITION, FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES, INCLUDING DEALER STOCK, PRIOR TO DELIVERY. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.
PS4112017-01-27. Service bulletin. STRUCTURE:BODY:TAILGATE; EQUIPMENT. PITSTOP: POWER TAIL GATE FUNCTIONALITY CONCERNS - WHEN DIAGNOSING A CONCERN RELATED TO POWER TAIL GATE (PTG) FUNCTIONALITY ON 2016MY SORENTO (UMA) VEHICLES, PRODUCED PRIOR TO JANUARY 13, 2015, CLOSELY INSPECT CONNECTOR RR01 FOR EVIDENCE OF CORROSION. THIS CONNECTOR CAN BE ACCESSED BY REMOVING THE INTERIOR TAIL GATE TRIM, AS OUTLINED IN BODY > INTERIOR-EXTERIOR SECTION OF KGIS. IF CORROSION IS FOUND IN THE CONNECTOR (A), THE TAILGATE AND EXTERIOR GARNISH-SIDE HARNESS MUST BE REPLACED – REFER TO EPC FOR APPLICABLE PART NUMBERS.
PS4122017-01-27. Service bulletin. EQUIPMENT; VISIBILITY. PITSTOP: SUN VISOR LIGHTS ARE INOPERABLE OR STAY ON - WHEN DIAGNOSING A CONCERN RELATED TO INOPERABLE, OR CONSTANTLY ON, SUN VISOR COURTESY LIGHTS, CHECK THE CONDITION OF THE INTERIOR LAMP 10A FUSE. IF THE FUSE IS BLOWN, INSPECT THE HARNESS ON BOTH SUN VISORS FOR THE POSSIBILITY OF FRAYED WIRING CAUSING A SHORT TO GROUND (A) OR A SEVERED HARNESS CREATING AN OPEN CIRCUIT. IF EITHER SUN VISOR HARNESS IS VISIBLY DAMAGED, REPLACE THE AFFECTED SUN VISOR TO RESOLVE THE CONCERN. FINALLY, REPLACE THE INTERIOR LAMP FUSE, IF NEEDED, AND TEST FOR PROPER SUN VISOR COURTESY LIGHT OPERATION.
PS415R22017-01-27. Service bulletin. ENGINE. PITSTOP: OIL INTRUSION INTO E-CVVT COVER - WHEN DIAGNOSING A DTC RELATED TO THE E-CVVT SYSTEM, REMOVE THE THE E-CVVT COVER AND CHECK FOR POSSIBLE OIL INTRUSION (A). THE ECVVT SYSTEM UTILIZES TWO SEALS TO PREVENT INTRUSION OF OIL AND/OR DUST – A SEAL ON THE COVER (A) AND A SEAL THAT IS RECESSED IN THE ECVVT. IF OIL IS FOUND INSIDE THE COVER; THE COVER, THE OIL SEAL WITHIN THE E-CVVT ASSEMBLY AND THE E-CVVT ASSEMBLY SHOULD BE REPLACED. FOLLOW THE INSTRUCTIONS LISTED IN THE SERVICE INFORMATION, AND IN THE VIDEO LINK BELOW, TO PROPERLY INSTALL THE OIL SEAL TO THE CORRECT DEPTH AND ALIGN THE COVER.
TSBELE0892017-01-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.