Service bulletin PS390
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10092103 |
| Published by NHTSA | 2017-02-17 |
| Manufacturer's number | PS390 |
| Manufacturer's date | 2015-03-11 |
| NHTSA component | SUSPENSION:FRONT |
NHTSA's summary
"PITSTOP: CREAKING NOISE FROM FRONT SUSPENSION - WHEN DIAGNOSING A CUSTOMER COMPLAINT OF A CREAKING OR POPPING NOISE COMING FROM THE FRONT SUSPENSION WHILE ACCELERATING OR DECELERATING, INSPECT THE TWO (2) REARMOST SUB-FRAME BOLTS (A) TO VERIFY THE CORRECT BOLT WAS INSTALLED DURING ASSEMBLY. THE CORRECT BOLT SHOULD HAVE A RAISED HEXAGONAL CROWN AND AN IRREGULARLY-SHAPED FLANGE (FIG B). IF THE INCORRECT BOLT IS FOUND TO BE INSTALLED, REMOVE AND REPLACE USING P/N 62492 C5000. "
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Suspension
| KIA SORENTO | 2016 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 16V480000 | 2016-06-29. SUSPENSION:REAR |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| PS750 | 2023-10-01. Service bulletin. PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause. |
|---|---|
| TSB-CHA073 | 2017-08-31. Service bulletin. TSB: COMBINED TSB / SERVICE ACTION: BALL JOINT REPLACEMENT (SA242) - This bulletin provides the procedure to replace both left and right front lower ball joints on some 2016-2017MY Sorento (UMa) vehicles, originally sold in one of twenty-eight (28) salt belt states, produced from November 6, 2014 to December 23, 2015, which may experience an unusual noise from the front of the vehicle, over rough road surfaces. Before conducting the procedure, verify the vehicle is included in the list of affected VINs. |
| PS378 | 2017-01-30. Service bulletin. PITSTOP: ALIGNMENT SPECIFICATIONS - THIS ARTICLE PROVIDES THE ALIGNMENT SPECIFICATIONS FOR 2016MY SORENTO (UMA). IN THE EVENT A WHEEL ALIGNMENT IS NEEDED, ENSURE YOUR ALIGNMENT EQUIPMENT HAS THE CORRECT SPECIFICATIONS PROGRAMMED INTO THE PC DATABASE. ANY WARRANTY CLAIMS SUBMITTED WITH THE IMPROPER ALIGNMENT SPECIFICATIONS MAY BE SUBJECT TO CHARGE-BACK. A BEFORE AND AFTER PRINT-OUT MUST BE SUBMITTED WITH EACH WARRANTY CLAIM AND MUST INCLUDE THE VIN, RO NUMBER, MODEL AND MODEL YEAR. |
| PS419 | 2017-01-26. Service bulletin. PITSTOP: NOISE FROM REAR ON HARD ACCELERATION OR WHEN TURNING - WHEN DIAGNOSING AN UNUSUAL NOISE FROM THE REAR OF A 2016MY SORENTO (UMA), EQUIPPED WITH ALL-WHEEL-DRIVE (AWD) AND BUILT PRIOR TO JUNE 18TH, 2015, INSPECT THE REAR PROPELLER SHAFT FOR EVIDENCE OF CONTACT WITH THE HEAT SHIELD DURING HARD ACCELERATION FROM A STOP, OR WHILE TURNING. IF CONTACT IS FOUND (SEE IMAGES), REFER TO THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN. |