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Service bulletin PS419

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10089622
Published by NHTSA2017-01-26
Manufacturer's numberPS419
Manufacturer's date2015-07-21
NHTSA componentPOWER TRAIN; SUSPENSION

NHTSA's summary

PITSTOP: NOISE FROM REAR ON HARD ACCELERATION OR WHEN TURNING - WHEN DIAGNOSING AN UNUSUAL NOISE FROM THE REAR OF A 2016MY SORENTO (UMA), EQUIPPED WITH ALL-WHEEL-DRIVE (AWD) AND BUILT PRIOR TO JUNE 18TH, 2015, INSPECT THE REAR PROPELLER SHAFT FOR EVIDENCE OF CONTACT WITH THE HEAT SHIELD DURING HARD ACCELERATION FROM A STOP, OR WHILE TURNING. IF CONTACT IS FOUND (SEE IMAGES), REFER TO THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension, Transmission and driveline

Vehicles listed
KIA SORENTO2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20224532022-08-10. Powertrain
22V6120002022-08-10. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
16V4800002016-06-29. SUSPENSION:REAR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_TRA046_R52025-04-23. Service bulletin. TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
TSB_TRA046_R42024-06-04. Service bulletin. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
PS7502023-10-01. Service bulletin. PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
TSB_TRA046_R32022-12-06. Service bulletin. TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
TSB_TRA046_R12020-05-05. Service bulletin. TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles on page 2. Refer to the shop manual on KGIS for the specific Kia model for the correct transmission fluid check/fill procedures.
TSB_TRA0852020-01-04. Service bulletin. TECHNICAL SERVICE BULLETIN: DCT ACTUATOR ROD LENGTH ADJUSTMENT - This bulletin provides the procedure to adjust the Dual Clutch Transmission (DCT) actuator rod lengths using the applicable SST on some 2016MY~ vehicles equipped with 6 speed DCT (D6KF1) or 7 speed DCT (D7UF1) in order to prevent unnecessary replacement of both the DCT clutch actuator and clutch set together.
TSBTRA0862019-12-09. Service bulletin. TECHNICAL SERVICE BULLETIN - PARTIAL REPAIR OF 4WD COUPLING - This bulletin provides the procedure information regarding the partial repair of the Four Wheel Drive (4WD) Coupling Assembly, Pressure Sensor, Actuator Motor or 4WD harness on some 2011-2020 Sportage (SL, QL) and 2013-2020MY Sorento (XMa, UMa) 4WD vehicles for a concern regarding: • Oil leakage from the 4WD coupling assembly • 4WD Malfunction and MIL lamp ON with DTCs • Abnormal noise or vibration while driving
VPI1802_QA2018-08-06. Service bulletin. Q & A - This document is the Q & A for the new Product Improvement Campaign to provide information regarding a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
VPI1802_DSM2018-08-06. Service bulletin. DEALER SERVICE MANAGER NOTICE - This notice advised the dealer service manager of the new Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect the engine from excessive connecting rod bearing damage.
TSBTRA047_R22018-03-13. Service bulletin. TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.