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Service bulletin PS360

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10089846
Published by NHTSA2017-01-30
Manufacturer's numberPS360
Manufacturer's date2015-05-06
NHTSA componentVISIBILITY:SUN/MOON ROOF ASSEMBLY

NHTSA's summary

PITSTOP: AIR INTAKE MODE CHANGES WHEN OPENING SUNROOF - WHEN ADDRESSING CUSTOMER COMPLAINTS REGARDING THE AIR INTAKE MODE SWITCHING FROM RECIRCULATION TO FRESH AIR MODE WITHOUT CUSTOMER INPUT; ON THE APPLICABLE VEHICLES IN THIS PITSTOP, THE HVAC LOGIC HAS BEEN MODIFIED TO SWITCH THE AIR INTAKE MODE TO FRESH AIR, AUTOMATICALLY, WHEN OPENING THE SUNROOF. THIS IS DONE TO PREVENT EXHAUST GASES FROM ENTERING THE CABIN WHEN THE SUNROOF IS OPEN. THIS CONDITION SHOULD BE CONSIDERED “NORMAL OPERATION” AND NOT A MALFUNCTION.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Sunroof

Vehicles listed
KIA K9002015
KIA SEDONA2015
KIA SORENTO2016
KIA SOUL2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSBBOD125R22017-08-25. Service bulletin. TSB: PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - This bulletin provides the procedure to repair a panoramic sunroof that exhibits a slow to close condition and/or abnormal noise when closing, on some 2016MY Sorento (UMa) vehicles produced from October 27, 2014 through January 23, 2016. Follow the procedure in this bulletin to clean, lubricate, and replace the rear tilt levers to correct the concern. Do NOT replace the sunroof assembly for this concern.
TSB-BOD125R12017-08-02. Service bulletin. TSB: PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - This bulletin provides the procedure to repair a panoramic sunroof that exhibits a slow to close condition and/or abnormal noise when closing, on some 2016MY Sorento (UMa) vehicles produced from October 27, 2014 through January 23, 2016. Follow the procedure in this bulletin to clean, lubricate, and replace the rear tilt levers to correct the concern.
TSBBOD1252017-01-26. Service bulletin. TSB: PANORAMIC SUNROOF SLOW TO CLOSE AND/OR ABNORMAL NOISE WHEN CLOSING - THIS BULLETIN PROVIDES THE PROCEDURE TO REPAIR A PANORAMIC SUNROOF THAT EXHIBITS A SLOW TO CLOSE CONDITION AND/OR ABNORMAL NOISE WHEN CLOSING, ON SOME 2016MY SORENTO (UMA) VEHICLES PRODUCED FROM OCTOBER 27, 2014 THROUGH JANUARY 23, 2016. FOLLOW THE PROCEDURE IN THIS BULLETIN TO CLEAN, LUBRICATE, AND REPLACE THE REAR TILT LEVERS TO CORRECT THE CONCERN.