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Service bulletins for the 2024 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

587 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
08-014-262026-01-28. Service bulletin. ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. ● WI-FI software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. ● With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-
S2308000120 REV.E2026-01-21. Service bulletin. ELECTRICAL SYSTEM. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative. Rain Sensor Internal Failure.
08-012-262026-01-21. Service bulletin. ELECTRICAL SYSTEM. Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
S26230000022026-01-14. Service bulletin. ELECTRICAL SYSTEM. Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.
S26230000012026-01-14. Service bulletin. ELECTRICAL SYSTEM. Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
1091612025-12-23. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT
08-394-25 REV. A2025-12-17. Service bulletin. ELECTRICAL SYSTEM. Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
08-171-25 REV. B2025-12-17. Service bulletin. ELECTRICAL SYSTEM. Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves inspecting and possibly updating the BCM with the latest available software
91007342025-12-17. Service bulletin. ELECTRICAL SYSTEM. If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
91007322025-12-17. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM. If the power liftgate exhibits operating noise during opening or closing but functions normally, follow these instructions: 1. Do NOT replace the Power liftgate if: -The liftgate opens and closes properly, and -The customer concern is only operating noise. 2. Replacement is ONLY recommended if: -There is an abnormal sound (e.g., grinding, scraping, knocking), -A functional issue exists (binding, stall, failure to open/close), -There is visible damage, or -Relevant DTCs are present. 3.If you hear grinding, scraping, or any abnormal sound, parts can be replaced. -Describe the issue clearly in the narrative. -If possible, record the sound and attach it to the narrative.
S25210000062025-12-11. Service bulletin. ELECTRICAL SYSTEM. Service 4WD light on in the cluster. C14A1-74 DTC will be present (Active or Stored).
S258A0000212025-12-11. Service bulletin. ELECTRICAL SYSTEM. Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
08-394-252025-12-11. Service bulletin. ELECTRICAL SYSTEM. Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
S2523000065 REV.A2025-11-26. Service bulletin. STEERING; ELECTRICAL SYSTEM. Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
S25230000892025-11-26. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
1084992025-11-26. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. LAMP – BACKUP, LAMP - TAIL
1084732025-11-26. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. LAMP – BACKUP, LAMP - TAIL
08-171-25 REV. A2025-11-26. Service bulletin. ELECTRICAL SYSTEM. Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. This bulletin involves **inspecting and possibly** updating the BCM with the latest available software.
S2308000034 REV.A2025-11-19. Service bulletin. ELECTRICAL SYSTEM. No Wireless Charging Or Slow Wireless Charging
08-090-25 REV. A2025-11-19. Service bulletin. ELECTRICAL SYSTEM. Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers have experienced: ● **Intermittent key fob detection. ● Possible dead batteries in key fobs. ● Proximity Wake-Up (welcome feature) does not activate at times.** ● Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start). ● Vehicle won’t start unless the key fob is pressed to Keyless Ignition Node (KIN). ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● KIN unresponsive This bulletin involves inspecting and possibly updating the RFHM module with the latest available software.
91007152025-11-13. Service bulletin. ELECTRICAL SYSTEM. WIRELESS CHARGING PAD OVERHEATING & INOP Do not replace wireless chargers before verifying these, 1. Does the customers Device have QI charging compatibility (supports Wireless charging)? (there are some phones not supporting wireless charging function) 2. Is the Device properly aligned for charging to initiate (also make sure that the Device does not slide/move easily while charging, causing the charging connection to break) 3. Check the backside of the phone if there is a metal plate/ring or accessory. It may block charging 4. Verify with the phone with no case if charging works well (case too thick, not QI certified case, case with accessories like a pop socket may cause not charging).
S25080001002025-11-13. Service bulletin. ELECTRICAL SYSTEM. Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
S25080000912025-10-29. Service bulletin. ELECTRICAL SYSTEM. Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
08-335-252025-10-15. Service bulletin. ELECTRICAL SYSTEM. Security Gateway Module (SGW) Software Update *The following software enhancements are available: ● Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. ● If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. ● SGW is not responding to diagnostics and showing offline.* This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.
08-310-252025-10-08. Service bulletin. ELECTRICAL SYSTEM. R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.