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Service bulletins for the 2023 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

866 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
990432024-07-03. Warranty extension. STEERING; SERVICE BRAKES; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. FCA Caribbean Warranty Newsletter – Volume 10, Issue 6
S1408000384 REV.F2024-07-02. Service bulletin. ELECTRICAL SYSTEM; ENGINE. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
08-153-242024-07-02. Service bulletin. STRUCTURE:BODY. "Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."
02-002-24 REV. A2024-07-02. Service bulletin. SUSPENSION. "Noise While Driving Over Bumps Customers may experience the following: ● Noise (metallic rattle) coming from the front end while driving over bumps. This bulletin involves replacing both tension links (lower control arms)."
08-149-242024-07-02. Service bulletin. ELECTRICAL SYSTEM. "12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application."
09-015-242024-07-02. Service bulletin. ENGINE. "Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present. "
08-145-242024-07-02. Service bulletin. ELECTRICAL SYSTEM. "Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version Customers may experience one or more of the following: ● **Wi-Fi inoperative. ● Lockup on splashscreen (Rearview Camera (RVC) functions as normal). ● Radio remains on after ignition Off. ● Carplay® inoperative.** ● Head Unit (HU) is displaying only Sirius XM® app under Select Shortcut Type in shortcut widgets. ● Rapidly scrolling through SXM® stations while on climate screen causes very long buffering of stations. ● Apps option is shown in Custom Shortcuts Widget. ● Sync button Radio display status bar drop down menu does not change according to the button press. ● While on wireless call, pressing Transfer to Device (from phone screen, phone widget, or steering wheel controls), HU screen begins looping to multiple screens / pop ups. ● Time not displaying in cluster due to R1L radio not sending ""TIME"" signals cyclically. ● HU is transmitting 'Call active' in Telematic_FD_18 even after disconnecting the Call. ● When FOTA install radio display is active, radio shows 50 minutes as default installation time for FOTA instead of the time send by the Security Gateway Module (SGW). ● Scroll knob doesn't work when present on USB media. ● In ignition OFF, while FOTA Update radio display pop up is active, user selects outside the pop up window screen pop up disappears and does not come back in the following ignition cycles. ● R1 low displays FOTA Install pop up message in ignition RUN. ● USB media switches to SXM® when Media icon pressed. ● Thick text on memory seat pop up, and size of pop up is incorrect. ● Audio settings page shifted to right alignment when ignition is set to Off and Radio off delay is set to 45 seconds / five minutes / 10 minutes. ● After FOTA install complete , ""What's new"" button is pressed, R1 low shows a blank pop up screen. ● HU is not closing the Notifications screen when Notifications icon in status bar is pressed second time. ● When Radio off Delay is set as 10 minutes, Radio continue to show FOTA installation progress bar till radio screen off even after SGW complete FOTA installation and inform status in FDCA8 as Successful FOTA update. ● When present on Device manager navigating to Apps failed. ● HU displays Wireless Pairing screen instead of device manager page when selecting ""Yes"" option from the “Android Auto™ not connected” Pop up. ● Heated and cooled seats and steering wheel heat buttons flash quickly when climate OFF. ● SXM® Channel Tuning using Tune Knob is not working. ● CarPlay® screen exiting after selecting the Function Unavailable Pop Up. ● HU is transmitting the message FDCAN8::TELEMATIC_FD_18 as ""Phone Name"" only instead of ""Incoming call"" and ""Phone Name"" options when incoming call is received. ● In CarPlay® screen, HU not accepting the second incoming call through steering wheel Answer button. ● HU retains the Selectable Tire fill alert page instead of Clock settings page when Clock settings is selected from the status bar. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 47.01.12 to R47.03.26. NOTE: National launch for this FOTA update is expected to begin August 18, 2023."
986282024-07-02. Other. SUSPENSION; STEERING. ARM - LOWER CONTROL
989302024-07-02. Other. SUSPENSION. ARM - LOWER CONTROL
S24080000682024-07-02. Service bulletin. ELECTRICAL SYSTEM. "Multiple Modules Setting Low Battery Voltage, Instrument Panel Cluster (IPC) Setting B210A-00 System Voltage Low"
S24080000662024-06-28. Service bulletin. ELECTRICAL SYSTEM. Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
S24080000672024-06-28. Service bulletin. ELECTRICAL SYSTEM. The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message
989332024-06-26. Other. ENGINE. PUMP – WATER & CONNECTOR - OIL COOLER TUBE
989312024-06-26. Other. ENGINE. PUMP – WATER & CONNECTOR - OIL COOLER TUBE
08-144-242024-06-25. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. "Motor Generator Unit (MGU) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ● P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may experience one or more of the following: ● Vehicle goes into limp home mode. ● Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed."
23-040-24 REV. A2024-06-25. Service bulletin. STRUCTURE:BODY. "Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: ● Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass."
S238A000062 REV.A2024-06-25. Service bulletin. ELECTRICAL SYSTEM. Backup Camera Gridlines Missing
S2308000120 REV.B2024-06-24. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
988422024-06-24. Warranty extension. ELECTRICAL SYSTEM; POWER TRAIN. FCA Caribbean Warranty Bulletin ID-24-07 Rev. A Fast Feedback Program - Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV
988402024-06-20. Warranty extension. POWER TRAIN; ELECTRICAL SYSTEM. "WARRANTY BULLETIN D-22-03 Fast Feedback Program Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV (Rev. C)"
91001442024-06-18. Service bulletin. STEERING. GEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of communication DTC U0131, please refer to STAR Online S2219000005 for direction.
21-039-24 REV. A2024-06-18. Service bulletin. POWER TRAIN. "D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
S228A000005 REV.D2024-06-17. Service bulletin. ELECTRICAL SYSTEM. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
S24080000582024-06-17. Service bulletin. ELECTRICAL SYSTEM. B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously
91003562024-06-14. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM. MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.