Service bulletin 02-002-24 REV. A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11002803 |
| Published by NHTSA | 2024-07-02 |
| Manufacturer's number | 02-002-24 REV. A |
| Manufacturer's date | 2024-06-29 |
| NHTSA component | SUSPENSION |
| Manufacturer's system | lower control arms |
NHTSA's summary
"Noise While Driving Over Bumps Customers may experience the following: ● Noise (metallic rattle) coming from the front end while driving over bumps. This bulletin involves replacing both tension links (lower control arms)."
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Suspension
| JEEP GRAND CHEROKEE | 2023 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026418 | 2026-09-01. Suspension |
|---|---|
| 26V562000 | 2026-09-01. SUSPENSION:REAR:SPRINGS:COIL SPRINGS |
| 2026037 | 2026-01-29. Suspension |
| 26V051000 | 2026-01-29. SUSPENSION:REAR:SPRINGS:COIL SPRINGS |
| 2024116 | 2024-02-22. Suspension |
| 24V132000 | 2024-02-22. SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM |
| 2023336 | 2023-06-08. Suspension |
| 23V413000 | 2023-06-08. SUSPENSION:REAR:SPRINGS:COIL SPRINGS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| S2102000004 REV.D | 2026-07-02. Service bulletin. WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance |
|---|---|
| 9100811 Rev 4 | 2026-07-02. Service bulletin. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements. |
| S2503000001 REV.A | 2026-06-18. Service bulletin. Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes |
| 9100811Rev3 | 2026-06-03. Service bulletin. ***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements. |
| 9100811 REV1 | 2026-05-28. Service bulletin. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements. |
| 9100811 | 2026-05-20. Service bulletin. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements. |
| S2102000004 REV.C | 2026-04-29. Service bulletin. WL Front Control Arm Bushing - Handling Link Has Loose |
| 9100446 Rev 5 | 2026-04-29. Service bulletin. BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S2502000002 for additional information. |
| S2602000003 | 2026-04-01. Service bulletin. Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions. |
| 109992 | 2026-02-12. Service bulletin. ISOLATOR - SPRING |